It’s so nice to talk to experienced staff here who are more than helpful to explain everything about mobile phones from something simple with an app or explaining very clearly the details of a contrac... See more
Company replied
15a Courtnay Street, TQ12 2QH Newton Abbott, GB
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It’s so nice to talk to experienced staff here who are more than helpful to explain everything about mobile phones from something simple with an app or explaining very clearly the details of a contrac... See more
Company replied
Friendly and efficient service from Vicky as always. She makes what can be a painful, hassly experience enjoyable - gets the job done with interesting chat along the way - thank you! Charlie B
Company replied
Good explanation of what is being bought and terms and conditions
Company replied
Just before Christmas I was experiencing issue with my phone and I popped into my local Vodafone store to sort the issue out. I was met by the kindest and most helpful young gentlemen, Charles. He rea... See more
Company replied
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15a Courtnay Street, TQ12 2QH, Newton Abbott, United Kingdom
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I saw Charlie who helped me with my new phone and getting it set up! Thank you.

Reply from Vodafone UK - Newton Abbott
I popped into Newton Abbot and saw Charlie, he helped me out with my package! Great service!

Reply from Vodafone UK - Newton Abbott
I had a great experience with Charlie who helepd me lesrn how to use my new phone!

Reply from Vodafone UK - Newton Abbott
I came in as an emergency as I found my battery was flat. Mark was most helpful and courteous and whilst charging showed me there was a cheaper tariff available as I am a low user. Thank you Mark

Reply from Vodafone UK - Newton Abbott
I stupidly locked the sim on my iPhone by forgetting my pin, failed at the chat, so went into branch and met the wonderful, Vicky. She fixed this and renewed my sim at no cost. Then she saved me £12 on my broadband/phone contract without me having to ask the question! Vicky is lovely to talk to and empathetic. This level of customer service will continue to keep me with Vodafone. Well done, Vicky .

Reply from Vodafone UK - Newton Abbott
Vodafone shop in Newton Abbot is amazing. Friendly approachable staff. Nothing is too much trouble

Reply from Vodafone UK - Newton Abbott
Vicky is absolutely brilliant. She has helped us every time. First Class service and would recommend this store.

Reply from Vodafone UK - Newton Abbott
Top service saved me money and got a new phone

Reply from Vodafone UK - Newton Abbott
Had a great experience at Vodafone Newton Abbot. Both times I've been into store I have spoken to Charlie, he's been great, reassured me when I turned up in a panic after being scammed and also found me a great deal when I was having issues ordering a phone for my daughter. Highly recommend!

Reply from Vodafone UK - Newton Abbott
Vicky was very nice and very helpful with our visit

Reply from Vodafone UK - Newton Abbott

Reply from Vodafone UK - Newton Abbott
We have had Charlie before in NA branch. Always super helpful, looks at detail, and supports my whole family with their phone accounts. Thanks Charlie.

Reply from Vodafone UK - Newton Abbott
Charlie was very helpful and made it all very easy to understand

Reply from Vodafone UK - Newton Abbott
Charlie at the Newton Abbot shop was very helpful and knowledgable. Explained everything very well. Thank you.

Reply from Vodafone UK - Newton Abbott
Charlie was very helpful today in setting up my new phone and sim card!
Thank you
Charlie

Reply from Vodafone UK - Newton Abbott
Vickys vodafone service is always absolutely brilliant always served us always very polite and very knowledgable in her role very thankful for her help

Reply from Vodafone UK - Newton Abbott
Helped so much with are contracts was friendly and a joyful experience 😊

Reply from Vodafone UK - Newton Abbott
Easy process to change my phone to a new Samsung

Reply from Vodafone UK - Newton Abbott
Got a new phone easily after my old one stopped charging. Vicky was really helpful

Reply from Vodafone UK - Newton Abbott

Reply from Vodafone UK - Newton Abbott
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