Vodafone UK - Newton Abbott Reviews 

267
TrustScore 5 out of 5

5.0

15a Courtnay Street, TQ12 2QH Newton Abbott, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

It’s so nice to talk to experienced staff here who are more than helpful to explain everything about mobile phones from something simple with an app or explaining very clearly the details of a contrac... See more

Company replied

Rated 5 out of 5 stars

Friendly and efficient service from Vicky as always. She makes what can be a painful, hassly experience enjoyable - gets the job done with interesting chat along the way - thank you! Charlie B

Company replied

Rated 4 out of 5 stars

Good explanation of what is being bought and terms and conditions

Company replied

Rated 5 out of 5 stars

Just before Christmas I was experiencing issue with my phone and I popped into my local Vodafone store to sort the issue out. I was met by the kindest and most helpful young gentlemen, Charles. He rea... See more

Company replied


Company details


Contact info

  • 15a Courtnay Street, TQ12 2QH, Newton Abbott, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

267 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(267)

42,756 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank you Charlie

I saw Charlie who helped me with my new phone and getting it set up! Thank you.

April 7, 2026
Unprompted review
Vodafone UK - Newton Abbott logo

Reply from Vodafone UK - Newton Abbott

Hey Rodney,

Thanks for the lovely review and fantastic support for Charlie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I popped into Newton Abbot and saw…

I popped into Newton Abbot and saw Charlie, he helped me out with my package! Great service!

April 7, 2026
Unprompted review
Vodafone UK - Newton Abbott logo

Reply from Vodafone UK - Newton Abbott

Hey Caroline,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had a great experience with Charlie…

I had a great experience with Charlie who helepd me lesrn how to use my new phone!

April 1, 2026
Unprompted review
Vodafone UK - Newton Abbott logo

Reply from Vodafone UK - Newton Abbott

Hey Janet,

Thanks for the lovely review and fantastic support for Charlie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I came in as an emergency as I found my…

I came in as an emergency as I found my battery was flat. Mark was most helpful and courteous and whilst charging showed me there was a cheaper tariff available as I am a low user. Thank you Mark

March 25, 2026
Unprompted review
Vodafone UK - Newton Abbott logo

Reply from Vodafone UK - Newton Abbott

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic customer service

I stupidly locked the sim on my iPhone by forgetting my pin, failed at the chat, so went into branch and met the wonderful, Vicky. She fixed this and renewed my sim at no cost. Then she saved me £12 on my broadband/phone contract without me having to ask the question! Vicky is lovely to talk to and empathetic. This level of customer service will continue to keep me with Vodafone. Well done, Vicky .

March 23, 2026
Unprompted review
Vodafone UK - Newton Abbott logo

Reply from Vodafone UK - Newton Abbott

Hi Angela,

Thank you so much for your wonderful review and the amazing support you’ve shown for Vicky—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone shop in Newton Abbot is…

Vodafone shop in Newton Abbot is amazing. Friendly approachable staff. Nothing is too much trouble

March 12, 2026
Unprompted review
Vodafone UK - Newton Abbott logo

Reply from Vodafone UK - Newton Abbott

Hey Irene,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

First Class Service

Vicky is absolutely brilliant. She has helped us every time. First Class service and would recommend this store.

March 7, 2026
Unprompted review
Vodafone UK - Newton Abbott logo

Reply from Vodafone UK - Newton Abbott

Hey Liz
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Top service saved mw money and got a…

Top service saved me money and got a new phone

March 7, 2026
Unprompted review
Vodafone UK - Newton Abbott logo

Reply from Vodafone UK - Newton Abbott

Hey Harry,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience

Had a great experience at Vodafone Newton Abbot. Both times I've been into store I have spoken to Charlie, he's been great, reassured me when I turned up in a panic after being scammed and also found me a great deal when I was having issues ordering a phone for my daughter. Highly recommend!

March 5, 2026
Unprompted review
Vodafone UK - Newton Abbott logo

Reply from Vodafone UK - Newton Abbott

Hey Francesca,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 4 out of 5 stars

Miss Natasha Norris

Vicky was very nice and very helpful with our visit

March 2, 2026
Unprompted review
Vodafone UK - Newton Abbott logo

Reply from Vodafone UK - Newton Abbott

Hey Natasha,

Thanks for the lovely review and fantastic support for Vicky.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ed was fantastic

Ed was fantastic

February 28, 2026
Unprompted review
Vodafone UK - Newton Abbott logo

Reply from Vodafone UK - Newton Abbott

Hey Jennifer,

Thanks for the lovely review and fantastic support for Ed.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

NA Vodaphone

We have had Charlie before in NA branch. Always super helpful, looks at detail, and supports my whole family with their phone accounts. Thanks Charlie.

February 21, 2026
Unprompted review
Vodafone UK - Newton Abbott logo

Reply from Vodafone UK - Newton Abbott

Hey Emma,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Charlie was very helpful and made it…

Charlie was very helpful and made it all very easy to understand

February 21, 2026
Unprompted review
Vodafone UK - Newton Abbott logo

Reply from Vodafone UK - Newton Abbott

Hey Bryn,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Charlie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Charlie at the Newton Abbot shop was…

Charlie at the Newton Abbot shop was very helpful and knowledgable. Explained everything very well. Thank you.

February 11, 2026
Unprompted review
Vodafone UK - Newton Abbott logo

Reply from Vodafone UK - Newton Abbott

Hey Malcolm,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Charlie was very helpful today

Charlie was very helpful today in setting up my new phone and sim card!
Thank you
Charlie

February 11, 2026
Unprompted review
Vodafone UK - Newton Abbott logo

Reply from Vodafone UK - Newton Abbott

Hey Anne,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vickys service

Vickys vodafone service is always absolutely brilliant always served us always very polite and very knowledgable in her role very thankful for her help

February 6, 2026
Unprompted review
Vodafone UK - Newton Abbott logo

Reply from Vodafone UK - Newton Abbott

Hey Jake,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helped so much with are contracts was…

Helped so much with are contracts was friendly and a joyful experience 😊

February 5, 2026
Unprompted review
Vodafone UK - Newton Abbott logo

Reply from Vodafone UK - Newton Abbott

Hey Chris,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Easy process to change my phone to a…

Easy process to change my phone to a new Samsung

February 5, 2026
Unprompted review
Vodafone UK - Newton Abbott logo

Reply from Vodafone UK - Newton Abbott

Hey Dora, ​

Thanks for the lovely review and fantastic support for us. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Got a new phone easily after my old one…

Got a new phone easily after my old one stopped charging. Vicky was really helpful

February 4, 2026
Unprompted review
Vodafone UK - Newton Abbott logo

Reply from Vodafone UK - Newton Abbott

Hey Jane,

Thanks for the lovely review and fantastic support for Vicky.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Wonderful service

Wonderful service. Phone coming tomorrow.

February 3, 2026
Unprompted review
Vodafone UK - Newton Abbott logo

Reply from Vodafone UK - Newton Abbott

Hi Simon,

Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!

Thanks again,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look