Vodafone UK - Newton Abbott Reviews 

264
TrustScore 5 out of 5

4.9

15a Courtnay Street, TQ12 2QH Newton Abbott, GB


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Rated 5 out of 5 stars

It’s so nice to talk to experienced staff here who are more than helpful to explain everything about mobile phones from something simple with an app or explaining very clearly the details of a contrac... See more

Company replied

Rated 5 out of 5 stars

Friendly and efficient service from Vicky as always. She makes what can be a painful, hassly experience enjoyable - gets the job done with interesting chat along the way - thank you! Charlie B

Company replied

Rated 4 out of 5 stars

Good explanation of what is being bought and terms and conditions

Company replied

Rated 5 out of 5 stars

Just before Christmas I was experiencing issue with my phone and I popped into my local Vodafone store to sort the issue out. I was met by the kindest and most helpful young gentlemen, Charles. He rea... See more

Company replied


Company details


Contact info

  • 15a Courtnay Street, TQ12 2QH, Newton Abbott, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

264 reviews

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4.9

All reviews

(264)

42,456 reviews in the last 12 months

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Rated 5 out of 5 stars

Came in to look at upgrades and ended…

Came in to look at upgrades and ended up saving money and getting a new phone! Hate shopping online and always enjoy visiting this store

June 12, 2026
Unprompted review
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Reply from Vodafone UK - Newton Abbott

Hey Anna,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vicky saved me as my old phone broke…

Vicky saved me as my old phone broke and she managed to restore everything on my new phone

June 11, 2026
Unprompted review
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Reply from Vodafone UK - Newton Abbott

Hey Amanda,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic experience in Vodafone Newton…

Fantastic experience in Vodafone Newton Abbot with Charlie like usual!

June 1, 2026
Unprompted review
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Reply from Vodafone UK - Newton Abbott

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Charlie was fantastic in helping me…

Charlie was fantastic in helping me sort out a new phone contract and phone set up!
I will be back for more!

May 29, 2026
Unprompted review
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Reply from Vodafone UK - Newton Abbott

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Always nice to see Vicky for our…

Always nice to see Vicky for our upgrades we always have a catch up too! 10/10 recommend!

May 21, 2026
Unprompted review
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Reply from Vodafone UK - Newton Abbott

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vicky is brilliant in Newton Abbot…

Vicky is brilliant in Newton Abbot store- always friendly and helpful

May 12, 2026
Unprompted review
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Reply from Vodafone UK - Newton Abbott

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Charlie

Charlie was brilliant in helping me pick a new phone and get it up and running!

May 11, 2026
Unprompted review
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Reply from Vodafone UK - Newton Abbott

Hey Jean,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ed was really good

Ed was really good, saved me a lot on my phone and broadband!

May 9, 2026
Unprompted review
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Reply from Vodafone UK - Newton Abbott

Hey Alex,
This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.



Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Charlie was great and very helpful!

Charlie was great and very helpful!

May 9, 2026
Unprompted review
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Reply from Vodafone UK - Newton Abbott

Hey Tina,

Thanks for the lovely review and fantastic support for Charlie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Always see Vicky great service

Always see Vicky great service

May 7, 2026
Unprompted review
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Reply from Vodafone UK - Newton Abbott

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vicky is always helpful and kind when i…

Vicky is always helpful and kind when i pop into store

May 7, 2026
Unprompted review
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Reply from Vodafone UK - Newton Abbott

Hey Kristina,
Thanks for the lovely review and fantastic support for Vicky.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The service is always excellent at this…

The service is always excellent at this Vodafone store. Ed helped us today and was very thorough and helpful at setting up a new phone for my son. Each step of the process and the pricing structure were clearly explained.

April 17, 2026
Unprompted review
Vodafone UK - Newton Abbott logo

Reply from Vodafone UK - Newton Abbott

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jordon was really helpful

Jordon was really helpful . We will be back !

April 15, 2026
Unprompted review
Vodafone UK - Newton Abbott logo

Reply from Vodafone UK - Newton Abbott

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mark was brilliant

April 15, 2026
Unprompted review
Vodafone UK - Newton Abbott logo

Reply from Vodafone UK - Newton Abbott

Hey Shirley,

Thanks for the lovely review and fantastic support for Mark.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great help from Mark who sorted our…

Great help from Mark who sorted our broadband and was very patient. Thank you

April 15, 2026
Unprompted review
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Reply from Vodafone UK - Newton Abbott

Hey Jamie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Charlie is brilliant

Charlie was brilliant! He helped me find a good deal ecen though i was adding more things onto my account, he explained everything beautifully. Couldnt reccomend more!

April 11, 2026
Unprompted review
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Reply from Vodafone UK - Newton Abbott

Hey Joanne,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Charlie was very thorough in removing…

Charlie was very thorough in removing the rubbish off of my phone! Highly recommend

April 11, 2026
Unprompted review
Vodafone UK - Newton Abbott logo

Reply from Vodafone UK - Newton Abbott

Hey Helen,
Thanks for the lovely review and fantastic support for Charlie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Incredible service

Went into our local branch today and spoke to an extremely helpful assistant called Victoria, she helped us upgrade from 150mbs Internet to 900mbs Internet and got us £3 off what we were previously paying, would definitely recommend going into branch, we're going to pop in later this week and upgrade our phones too!

April 7, 2026
Unprompted review
Vodafone UK - Newton Abbott logo

Reply from Vodafone UK - Newton Abbott

Hey Bradley,

Thanks for the lovely review and fantastic support for Victoria.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Charlie!

Charlie was fantastic in helping me with my vodafone account and new phone!
Thank you!

April 7, 2026
Unprompted review
Vodafone UK - Newton Abbott logo

Reply from Vodafone UK - Newton Abbott

Hey John,

Thanks for the lovely review and fantastic support for Charlie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Charlie

I saw Charlie who helped me with my new phone and getting it set up! Thank you.

April 7, 2026
Unprompted review
Vodafone UK - Newton Abbott logo

Reply from Vodafone UK - Newton Abbott

Hey Rodney,

Thanks for the lovely review and fantastic support for Charlie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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