Vodafone UK - Newton Abbott Reviews 

267
TrustScore 5 out of 5

5.0

15a Courtnay Street, TQ12 2QH Newton Abbott, GB


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Rated 5 out of 5 stars

It’s so nice to talk to experienced staff here who are more than helpful to explain everything about mobile phones from something simple with an app or explaining very clearly the details of a contrac... See more

Company replied

Rated 5 out of 5 stars

Friendly and efficient service from Vicky as always. She makes what can be a painful, hassly experience enjoyable - gets the job done with interesting chat along the way - thank you! Charlie B

Company replied

Rated 4 out of 5 stars

Good explanation of what is being bought and terms and conditions

Company replied

Rated 5 out of 5 stars

Just before Christmas I was experiencing issue with my phone and I popped into my local Vodafone store to sort the issue out. I was met by the kindest and most helpful young gentlemen, Charles. He rea... See more

Company replied


Company details


Contact info

  • 15a Courtnay Street, TQ12 2QH, Newton Abbott, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

267 reviews

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1-star

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5.0

All reviews

(267)

42,866 reviews in the last 12 months

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Rated 5 out of 5 stars

Switched my broadband fo Vodafone…

Switched my broadband fo Vodafone really happy always see Vicky great services

February 14, 2025
Unprompted review
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Reply from Vodafone UK - Newton Abbott

Hi Amanda,

What lovely feedback for Vicky! Thanks for taking the time to let us know. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Staff serving wonderful polite and…

Staff serving wonderful polite and courteous every time.

February 8, 2025
Unprompted review
Vodafone UK - Newton Abbott logo

Reply from Vodafone UK - Newton Abbott

Hi. Thank you for your review for the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service

Great customer service, extremely helpful, resolved multiple issues that we had. 5* in store experience!!

January 30, 2025
Unprompted review
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Reply from Vodafone UK - Newton Abbott

Hi there,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 4 out of 5 stars

Good explanation of what is being…

Good explanation of what is being bought and terms and conditions

January 27, 2025
Unprompted review
Vodafone UK - Newton Abbott logo

Reply from Vodafone UK - Newton Abbott

Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Always so helpful

Whenever I need help I can walk into Vodafone Newton abbot and get the help I need straight away!
Charlie and Vicky are brilliant!

January 27, 2025
Unprompted review
Vodafone UK - Newton Abbott logo

Reply from Vodafone UK - Newton Abbott

Hi Helena,

It's great to hear your feedback, thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Great service and look after their…

Great service and look after their customers

January 18, 2025
Unprompted review
Vodafone UK - Newton Abbott logo

Reply from Vodafone UK - Newton Abbott

Hello, Aaron,

This is great to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service and…

Excellent customer service and experience in Newton Abbott store. Charlie was professional and knowledgeable. Got a very good deal without fuss. Thank you

January 8, 2025
Unprompted review
Vodafone UK - Newton Abbott logo

Reply from Vodafone UK - Newton Abbott

Hi MTS,

We appreciate your positive feedback for our Newton Abbott team. If you ever need further help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Vicky helped me out amazingly to get a…

Vicky helped me out amazingly to get a upgrade and found me a great deal in no time

December 21, 2024
Unprompted review
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Reply from Vodafone UK - Newton Abbott

Hi Charlie,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from the Newton Abbot…

Great service from the Newton Abbot team as usual

December 11, 2024
Unprompted review
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Reply from Vodafone UK - Newton Abbott

Thanks for the five star review, Robert! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

I had an awful experience online with…

I had an awful experience online with an upgrade. The Newton Abbot store completely redeemed Vodafone with their amazing service and patience.

November 23, 2024
Unprompted review
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Reply from Vodafone UK - Newton Abbott

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful

I have been struggling with opening my phone using a fingerprint so visited your Newton Abbot branch for help. I saw Charlie who not only solved my initial problem but gave me lot of helpful advice and tips on making the most of my phone. Charlie is a real asset to Vodafone.

November 23, 2024
Unprompted review
Vodafone UK - Newton Abbott logo

Reply from Vodafone UK - Newton Abbott

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Charlie was fantastic and very…

Charlie was fantastic and very knowledgeable regarding the newest range of Pixels and Samsungs. We have walked away with a great deal and we really appreciate his help.

November 22, 2024
Unprompted review
Vodafone UK - Newton Abbott logo

Reply from Vodafone UK - Newton Abbott

Hi Jonathan

Thanks for taking the time to write such a great review! We're delighted that Charlie was able to find the right the phone for you. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Absolutely brilliant customer service…

Absolutely brilliant customer service and really understanding of the issues I've had with my phone

November 6, 2024
Unprompted review
Vodafone UK - Newton Abbott logo

Reply from Vodafone UK - Newton Abbott

Hey Fay,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Shiv was absolutely wonderful and…

Shiv was absolutely wonderful and really nice

October 22, 2024
Unprompted review
Vodafone UK - Newton Abbott logo

Reply from Vodafone UK - Newton Abbott

Hi Valerie,

It's great to hear your feedback, thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic as always

Fantastic as always! Vicky and Charlie are brilliant so patient, kind and efficient
THANK YOU

October 18, 2024
Unprompted review
Vodafone UK - Newton Abbott logo

Reply from Vodafone UK - Newton Abbott

Hi Clarissa,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Trustworthy service

I trust Vicky with everything, she has looked after me for years! The whole team are brilliant and look forward to popping in to see them

October 9, 2024
Unprompted review
Vodafone UK - Newton Abbott logo

Reply from Vodafone UK - Newton Abbott

Hi Dave, It's so good to see the trust you have in Vicky and the fact she's never let you down.
Thanks for your feedback, The Vodafone Social Media Team

Rated 5 out of 5 stars

All good at Vodafone Newton Abbot.

All good at Vodafone Newton Abbot.

October 4, 2024
Unprompted review
Vodafone UK - Newton Abbott logo

Reply from Vodafone UK - Newton Abbott

Hello, Richard,

That’s great to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Charlie 5 star service!

Had a very pleasant experience with Charlie in Vodafone Newton Abbot.
Helped us with everything. Will be going back when we need anything more!

September 23, 2024
Unprompted review
Vodafone UK - Newton Abbott logo

Reply from Vodafone UK - Newton Abbott

Hi Richard, thank you for the 5 star review. We are glad to hear the team in Newton abbot store has provided a pleasant experience when you visited.
Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Got good advice to buy a phone and…

Got good advice to buy a phone and Vicky did a data transfer and was very patient and a calm way of explaining and very approachable

September 16, 2024
Unprompted review
Vodafone UK - Newton Abbott logo

Reply from Vodafone UK - Newton Abbott

Hello, Barry,

That’s lovely to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Shin and Vicky always help me out when…

Shin and Vicky always help me out when I come in and are always friendly

September 16, 2024
Unprompted review
Vodafone UK - Newton Abbott logo

Reply from Vodafone UK - Newton Abbott

Hello,

It's great to hear about the positive experience which you received in store from Shin and Vicky, and we appreciate you taking the time to leave a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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