It’s so nice to talk to experienced staff here who are more than helpful to explain everything about mobile phones from something simple with an app or explaining very clearly the details of a contrac... See more
Company replied
15a Courtnay Street, TQ12 2QH Newton Abbott, GB
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It’s so nice to talk to experienced staff here who are more than helpful to explain everything about mobile phones from something simple with an app or explaining very clearly the details of a contrac... See more
Company replied
Friendly and efficient service from Vicky as always. She makes what can be a painful, hassly experience enjoyable - gets the job done with interesting chat along the way - thank you! Charlie B
Company replied
Good explanation of what is being bought and terms and conditions
Company replied
Just before Christmas I was experiencing issue with my phone and I popped into my local Vodafone store to sort the issue out. I was met by the kindest and most helpful young gentlemen, Charles. He rea... See more
Company replied
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15a Courtnay Street, TQ12 2QH, Newton Abbott, United Kingdom
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Friendly and helpful service from Vicky and the Newton team as always

Reply from Vodafone UK - Newton Abbott
I had excellent customer service from Jordan and Vicky, will definitely return when I next need to upgrade

Reply from Vodafone UK - Newton Abbott
The staff went out of their way, to get us the best deal possible. They were courteous, listened to everything I said, were kind and very approachable, a real credit to Vodafone. I would recommend them to all my family and friends. At a time when businesses give customers such little, real personal time and attention, this was an amazing exception . Thank you all so much. Keren C.

Reply from Vodafone UK - Newton Abbott
Outstanding service. Very helpful above and beyond.

Reply from Vodafone UK - Newton Abbott
Vicky is more than helpful with any problem and is probably one of the best people I have come across when it comes to anything with Vodafone. A real credit to the company

Reply from Vodafone UK - Newton Abbott
We also visit the Newton Abbot store for our phone issues and Charlie is always there with a smile and willing to help.
He is a credit to his company! Would highly recommend visiting Charlie if you need anything with your phones!

Reply from Vodafone UK - Newton Abbott
popped in for a quick issue and charlie is always very helpful and i was in and out quicker that i thought!
highly reccomend!

Reply from Vodafone UK - Newton Abbott
We dealt with Charlie today and he was absolutely brilliant. Could not recommend more!

Reply from Vodafone UK - Newton Abbott
We have dealt with Vodafone for years and we also worry about coming in as we aren't the most technical. However we dealt with Charlke today and it could not have gone smoother, he was absolutely brilliant and explained everything very clearly and we have walked out very happy customers. Highly recommend!

Reply from Vodafone UK - Newton Abbott
Charlie and Vicky were very helpful and we would highly recommend them to anyone looking for a phone company.

Reply from Vodafone UK - Newton Abbott
Vicky and the team in the Newton Abbot store are always friendly and helpful, it's great to see a local business with a great team

Reply from Vodafone UK - Newton Abbott
Vicky- is such an asset to the Newton Abbot store- she would have saved me a lot of trouble if I had gone to see her first! Thank you for being so helpful, but non condescending!

Reply from Vodafone UK - Newton Abbott
Vicky the sales advisor was brilliant, did everything I needed to change from O2 to Vodafone. Easy change over

Reply from Vodafone UK - Newton Abbott

Reply from Vodafone UK - Newton Abbott
Joe really knew his stuff, made sure he did everything to get me the best deal and explained everything in clear terms without being patronising.
Can't really ask for more

Reply from Vodafone UK - Newton Abbott
Mark helped me get a great upgrade. Excellent customer service

Reply from Vodafone UK - Newton Abbott

Reply from Vodafone UK - Newton Abbott
Mark was excellent
explained in detail what was and is. Definitely recommend Vodafone

Reply from Vodafone UK - Newton Abbott
Vicky is the the one to see, up most professionalism and expertise in getting me the correct contract. Really happy with the service, will be back for broadband in November.

Reply from Vodafone UK - Newton Abbott
Newton abbot team have been excellent this afternoon in helping me set up my ring doorbell which they don't need to do and renewed my plan with unlimited data which I am super happy about!

Reply from Vodafone UK - Newton Abbott
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