I needed to transfer data from a phone to a new phone and visited Vodafone in Abbey Centre, Newtownabbey. The young lady who served me, unfortunately I didn't see her name, was very clear in her advi... See more
Company replied
Location
Switch location31A Longwood Road,Abbey Centre, BT37 9UH NEWTOWNABBEY, GB
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See what reviewers are saying
It is wonderful to have humans to serve me rather than online. I hope you never close the stores. Sam was brilliant in his patience, willingness to listen to what I needed and found the best plan for... See more
Company replied
I was very impressed by the knowledge and professional manner of the staff member who sorted out my contract problem. He (Harry) was able to guide me through the whole process by using terms I cou... See more
Company replied
Great experience in store today in Abbey centre with Michael. Michael got me sorted with an upgrade with a new iPhone 16 and made the whole process very straightforward as after spending hours onlin... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Newtownabbey
Written by the company
Contact info
31A Longwood Road,Abbey Centre, BT37 9UH, NEWTOWNABBEY, United Kingdom
4.9
Excellent
465 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Michael was a brilliant help very…
Michael was a brilliant help very informative and extremely helpful!
June 28, 2026
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey Conor,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Michael was very helpful and explained…
Michael was very helpful and explained things well
June 25, 2026
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey Martine,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mark was very helpful and efficient
Mark was very helpful and efficient. Sorted me out with a new phone and made sure I got the best deal available. Very happy customer.
June 22, 2026
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hi Adrian, thank you so much for your wonderful review and the amazing support you’ve shown for Mark, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Dylan very helpful both phone…
Dylan very helpful both phone recommendations and also with other info re trade in etc
June 22, 2026
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey Martina,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great Customer Service
Michael really gave a complete overview if my plan, needs and got me a great deal. Customer Service was outstanding. Will be back when I need to amend.
June 22, 2026
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey Polly,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Came in today get get my data moved…
Came in today get get my data moved onto my new phone michael done it and got me sorted very fast
June 22, 2026
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Staff were very helpful
June 1, 2026
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey Dylan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Dylan was really helpful renewing a…
Dylan was really helpful renewing a contract and helping my needs
June 1, 2026
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Joel was more than helpful in it my…
Joel was more than helpful in it my enquiries and helped us save a bit of money each month.
May 31, 2026
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey Colin,
Thanks for the lovely review and fantastic support for Joel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Newtownabbey
Hey Jennifer,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Joel was fantastic in dealing with my…
Joel was fantastic in dealing with my query. He was able to fully break down the differences between my old phone and my upgrade. The service was great as he told me to return if I ever needed any help, the other staff were friendly also.
May 30, 2026
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey,
Thanks for the lovely review and fantastic support for Joel
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Newtownabbey
Hey Valerie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Paul
I was very happy with Paul he told me what I needed to know about my phone he really did help and made everything clear
May 28, 2026
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey,
Thanks for the lovely review and fantastic support for Paul
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I have just purchased my new phone in…
I have just purchased my new phone in Vodafone and Joel couldn’t have done enough for me. He got me brilliant discount for my contract and also gave me great advice for the other devices I have on my account.
Thank you Joel
May 26, 2026
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Micheal at the Abbeycentre branch
Micheal at the Abbeycentre branch was amazing, got us a really good broadband upgrade and a new phone to boot as well!!
100% will be back if we need anything
May 26, 2026
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey Caitlin,
Thanks for the lovely review and fantastic support for Micheal.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Mark was very engaging
Mark was very engaging, he recommended a product within the price range, he was very experienced and had lots of knowledge around what we needed. I would recommend Mark.
May 25, 2026
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey Jemma,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Dylan sales rep
Dylan our rep was absolutely fantastic very helpful and gave us loads of information very friendly
May 11, 2026
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey Mark,
Thanks for the lovely review and the fantastic support you’ve shown for Dylan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dillion was very helpful and i left the…
Dillion was very helpful and i left the shop very satisfied thank you
May 3, 2026
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey Elaine,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great experience
Came in today to renew contract also enquiring about being abroad using phone a simple renewal turned out to be a blessing thanks to Dylan with patience on getting me broadband renewal of contract and roaming sorted pleasant experience saving a few pounds a month was amazing thank you Dylan
May 2, 2026
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey Louise,
Thanks for the lovely review and fantastic support for Dylan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Michael help me get anew phone today
Michael help me get anew phone today
May 1, 2026
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey Peter,
Thanks for the lovely review and fantastic support for Michael.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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