I needed to transfer data from a phone to a new phone and visited Vodafone in Abbey Centre, Newtownabbey. The young lady who served me, unfortunately I didn't see her name, was very clear in her advi... See more
Company replied
Location
Switch location31A Longwood Road,Abbey Centre, BT37 9UH NEWTOWNABBEY, GB
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See what reviewers are saying
It is wonderful to have humans to serve me rather than online. I hope you never close the stores. Sam was brilliant in his patience, willingness to listen to what I needed and found the best plan for... See more
Company replied
I was very impressed by the knowledge and professional manner of the staff member who sorted out my contract problem. He (Harry) was able to guide me through the whole process by using terms I cou... See more
Company replied
Great experience in store today in Abbey centre with Michael. Michael got me sorted with an upgrade with a new iPhone 16 and made the whole process very straightforward as after spending hours onlin... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Newtownabbey
Written by the company
Contact info
31A Longwood Road,Abbey Centre, BT37 9UH, NEWTOWNABBEY, United Kingdom
4.9
Excellent
465 reviews
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Reply from Vodafone UK - Newtownabbey
Hey Anna,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Dillan done a brilliant job helping…
Dillan done a brilliant job helping assist my father upgrading his old phone. Good work, very knowledgeable.
March 17, 2026
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Served quickly highly recommended
February 28, 2026
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey Brandon,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Newtownabbey
Hey Bradlee,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Really lovely service
February 28, 2026
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Great service ftom dylan
February 27, 2026
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Newtownabbey
Hey Rita,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Couldn't be happier with there service…
Couldn't be happier with there service I needed a new tablet as my grans daughter smashed her was able to call in to abbey centre and Harry got me sorted straight away and even got me a new phone for less than I was already paying 10/10
February 21, 2026
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey Rosaleen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
I needed to transfer data from a phone to a new phone and visited Vodafone in Abbey Centre, Newtownabbey. The young lady who served me, unfortunately I didn't see her name, was very clear in her advice, efficient, friendly and helpful. One of her male colleagues was also involved and he was also very friendly.
February 20, 2026
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey Ivan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Quick and efficient service
February 13, 2026
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Newtownabbey
Hey Denis,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Dylan - Abbeycentre
Dylan, who works at Abbeycentre in Northern Ireland, truly stands out as an exceptional colleague. Without a doubt, he is one of the best associates I have ever encountered in a mobile network shop. Today, I visited several different locations within the centre, and I noticed that most of the staff in stores like EE or O2 were simply absorbed in their phones, chatting away with colleagues and paying little attention to customers. However, upon entering Vodafone, Dylan greeted me immediately with a warm smile and introduced himself confidently. We sat down together, and I explained what I was looking for in a new phone. Dylan listened attentively and offered some excellent suggestions tailored to my needs. We then discussed various plans, and he managed to find an option that fit my budget perfectly — honestly, the best deal I could have hoped for! As we filled out the necessary details, we engaged in a friendly and relaxed conversation, which made the entire experience much more comfortable and enjoyable. No one wants to sit through an awkward silence, and Dylan’s friendly banter made the process much more pleasant. Having worked with the public for many years, I can honestly say that Dylan’s positivity, engagement, and patience are beyond impressive. His service goes far beyond a standard five-star experience — it’s the kind of customer care that genuinely makes a difference. I am so impressed that I will definitely be returning to Vodafone in the future!
February 5, 2026
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hi Mae,
Thank you so much for your wonderful review and the amazing support you’ve shown for Dylan—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Top class service provision
Service was effient and all business areas were thoroughly explained. The agent was courteous and helpful at all times and answered all queries fully
February 2, 2026
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey William,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service
Great service. That staff are welcoming and had everything I needed sorted for me in 20 minutes!
January 31, 2026
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey Rebekah,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Newtownabbey
Hey Roisin,
Thanks for the lovely review and fantastic support for Michael.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very helpful and saved me money on my…
Very helpful and saved me money on my deal and friendly
January 29, 2026
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey Paul,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Was having issues trying to simply get…
Was having issues trying to simply get a new sim plan called in today and Harry was able to get it all sorted couldn’t be happier with the service in store today
January 18, 2026
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey Jason,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Dylan was brilliant
Dylan was brilliant. Very professional and knowledgeable
January 15, 2026
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey Ildiko,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great service and savings
January 12, 2026
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey Robert,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you for the exceptionally…
Thank you for the exceptionally proficient member of staff Joel that was very knowledgeable and explained the process of the phone transfer and actioned this for us, thanks, caroline
January 11, 2026
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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