I needed to transfer data from a phone to a new phone and visited Vodafone in Abbey Centre, Newtownabbey. The young lady who served me, unfortunately I didn't see her name, was very clear in her advi... See more
Company replied
Location
Switch location31A Longwood Road,Abbey Centre, BT37 9UH NEWTOWNABBEY, GB
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It is wonderful to have humans to serve me rather than online. I hope you never close the stores. Sam was brilliant in his patience, willingness to listen to what I needed and found the best plan for... See more
Company replied
I was very impressed by the knowledge and professional manner of the staff member who sorted out my contract problem. He (Harry) was able to guide me through the whole process by using terms I cou... See more
Company replied
Great experience in store today in Abbey centre with Michael. Michael got me sorted with an upgrade with a new iPhone 16 and made the whole process very straightforward as after spending hours onlin... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Newtownabbey
Written by the company
Contact info
31A Longwood Road,Abbey Centre, BT37 9UH, NEWTOWNABBEY, United Kingdom
4.9
Excellent
465 reviews
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I was very impressed by the knowledge…
I was very impressed by the knowledge and professional manner of the staff member who sorted out my contract problem. He (Harry) was able to guide me through the whole process by using terms I could understand as I am not very technical.
Would certainly recommend this shop.
Thanks
January 6, 2026
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey David,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dylan has been Very helpful and made it…
Dylan has been Very helpful and made it an easy process to upgrade
January 4, 2026
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey Clare,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Newtownabbey
Hey Ashley,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Newtownabbey
Hey Gavin,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Called in to get the new broadband set…
Called in to get the new broadband set up Harry made it quick and painless 10/10
December 31, 2025
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Newtownabbey
Hey Ellie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Good service
December 21, 2025
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey Roy,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sam is a very articulate informative…
Sam is a very articulate informative lad..great communication skills with the ability to put me at ease ..explained everything with patience..A Star performance. A very satisfied customer!!
December 20, 2025
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey Lorraine,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Spent an hour with Dylan this morning in the busy weekend before Xmas - he was so calm & gave great advice. Got sorted with a phone upgrade & two SIM only plans. He even checked my broadband deal. Brilliant service, couldn’t recommend highly enough!
December 20, 2025
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey AK,
Thanks for the lovely review and fantastic support for Dylan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I came in with a faulty phone and left…
I came in with a faulty phone and left with a new phone on a cheaper deal. And got a saving on my broadband to boot.
Happy days.
Dylan was very helpful and professional.
December 15, 2025
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Michael helped me sort out a new phone…
Michael helped me sort out a new phone and get it set up
December 14, 2025
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey Joel,
Thanks for the lovely review and fantastic support for Michael.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dylan @ Abbeycentre store was very…
Dylan @ Abbeycentre store was very helpful and easy to work with to get my upgrade sorted. Great customer care
December 4, 2025
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great experience in store today in…
Great experience in store today in Abbey centre with Michael.
Michael got me sorted with an upgrade with a new iPhone 16 and made the whole process very straightforward as after spending hours online I knew I needed some assistance. I would highly recommend going in store to these guys for some help.
December 1, 2025
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey Clare,
Thanks for the lovely review and fantastic support for Michael.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful staff and great deals
Very helpful staff and great deals. Mark helped with the whole process and explained everything fully. Very happy customer.
November 29, 2025
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey Adrian,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Had a great experience in store the…
Had a great experience in store the staff were very friendly and helpful, good info on the contract phones and I also updated a sim in my own phone
Great staff report with customers
November 29, 2025
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey David,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Michael help me find the best deal!
Service was amaizing.Michael help me find the best deal.Thank you⭐️⭐️⭐️⭐️⭐️
November 28, 2025
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey Mihaela,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Helpful harrry abbey centre
Very helpful got sorted very quickly no hassle
November 28, 2025
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey Chris,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very good service happy
November 28, 2025
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey Campbell,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Harry gave us a Great service
Harry gave us a Great service, speedy and informative information. We were turned around in 15 mins.
November 24, 2025
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey there,
Thanks for the lovely review and fantastic support for .
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Harry was brilliant with the upgrade…
Harry was brilliant with the upgrade today, everything done in 20 minutes
November 24, 2025
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey Beau,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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