I visited the store on a busy Tuesday afternoon and Gesy served me. I was looking to upgrade a phone on my business account and she was very helpful and knowledgeable. She also looked at my other sim... See more
Company replied
Location
Switch location31-33 Abingdon Street, NN1 2AW Northampton, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Had a lovely experience in store with Kate! She’s a credit to the team, even after I made a mistake she helped me correct it & stayed patient, professional, very kind. I’d recommend Kate anyone going... See more
Company replied
Gesy has been very professional, personable, and helpful with helping my mum sort out her new phone contract. She made useful suggestions, explained everything thoroughly for somebody who hasn’t much... See more
Company replied
⭐⭐⭐⭐⭐ 5-Star Review I had an excellent experience at the Vodafone Northampton store thanks to Kate. She was incredibly helpful from start to finish, answering all my questions with patience and pr... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Northampton
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
31-33 Abingdon Street, NN1 2AW, Northampton, United Kingdom
4.9
Excellent
473 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Hashir was very helpful today
Hashir was very helpful today. He was polite and had a successful sale.
August 11, 2025
Unprompted review
Reply from Vodafone UK - Northampton
Hey Jane,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service from Hashir.
Great customer service from Hashir.
He helped get me a good discount for my sim and the sim switch to keep my number was smooth and he helped me with my broadband.
August 10, 2025
Unprompted review
Reply from Vodafone UK - Northampton
Hey Gerarda,
Thanks for the lovely review and fantastic support for Hashir.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Georgiana helped me upgrade my phone
Georgiana helped me upgrade my phone , very happy customer
August 9, 2025
Unprompted review
Reply from Vodafone UK - Northampton
Hey Petronela,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Hashir was my salesmen great best and…
Hashir was my salesmen great best and his colleague georgiana helped out in the translation and any further support required which helps a lot.
August 9, 2025
Unprompted review
Reply from Vodafone UK - Northampton
Hey Cosmin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Was served today by Hashir
Was served today by Hashir, the service was exceptional, answered all question. He went out of way to make our experience great. It was lovely!
August 9, 2025
Unprompted review
Reply from Vodafone UK - Northampton
Hey Panashe,
Thanks for the lovely review and fantastic support for Hashir.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Georgiana helped me upgrade my…
Georgiana helped me upgrade my Homebroadband and set up a new connectivity plan for my smartwatch
August 9, 2025
Unprompted review
Reply from Vodafone UK - Northampton
Hey Rosca,
Thanks for the lovely review and fantastic support for Georgiana.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
5* Hashir was brilliant
Hashir my salesman was excellent, very informative, patient and very pleasant, he gave me the best deals and he's funny which made my visit more pleasurable, thank you
August 7, 2025
Unprompted review
Reply from Vodafone UK - Northampton
Hey there,
Thanks for the lovely review and fantastic support for Hashir.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Custom satisfaction
Best customer service and changed the contract in no time to what I wanted. Thank you hashir for serving me great service.
August 7, 2025
Unprompted review
Reply from Vodafone UK - Northampton
Hey Wajid,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I was served by Hashir on my broadband…
I was served by Hashir on my broadband and new sim perfect in my opinion best salesmen I’ve met in a while.
August 6, 2025
Unprompted review
Reply from Vodafone UK - Northampton
Hey Bert,
Thanks for the lovely review and fantastic support for Hashir.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I was served my Hashir at Vodafone he…
I was served my Hashir at Vodafone he is the best sail man gave me the best deals for my circumstance and would highly recommend him.
August 6, 2025
Unprompted review
Reply from Vodafone UK - Northampton
Hey Margaret,
Thanks for the lovely review and fantastic support for Hashir.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Georgiana was amazing
Georgiana was amazing , customer services could not set up my direct debit for months and she did it in 2 minutes , always happy to come back in store
August 4, 2025
Unprompted review
Reply from Vodafone UK - Northampton
Hey Roxana,
Thanks for the lovely review and fantastic support for Georgiana.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Georgiana nice experience
Georgiana nice experience, i was very happy
August 4, 2025
Unprompted review
Reply from Vodafone UK - Northampton
Hey Nuran,
Thanks for the lovely review and fantastic support for Georgiana.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great Service
Great Service with Hasher and Shaun . Really helpful and informative. Very patient in explaining everything to us . Thank you
August 3, 2025
Unprompted review
Reply from Vodafone UK - Northampton
Hey Tommie,
Thanks for the lovely review and fantastic support for Hasher and Shaun.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Gesy was helpful and polite thank you
August 2, 2025
Unprompted review
Reply from Vodafone UK - Northampton
Hey Chloe,
Thanks for the lovely review and fantastic support for Gesy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
georgiana she was very helpful
August 2, 2025
Unprompted review
Reply from Vodafone UK - Northampton
Hey Pavel,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I m to happy to meet Georgiana and this…
I m to happy to meet Georgiana and this company Vodafone
August 1, 2025
Unprompted review
Reply from Vodafone UK - Northampton
Hey Lucian,
Thanks for the lovely review and fantastic support for Georgiana.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lovely Georgina = )
Lovely Georgina, I went in to ask about 5G Broadband, went into the shop. I was asked to see Georgina. Her knowledge about all products vodafone have and what would be the best deal for myself is without question very, very good at making you feel comfortable, feel at ease never once did i feel pressured into something i did not want. Thats why when it finally came to purchasing the 5g mobile broadband we high five. (Very Good Connection By the way the high five that is lol ).
If you need anything from vodafhone speak too Georgina her way of dealing with things and the over all experience was outstanding and You areGeorgina very very very good at what you do. Kind Regards Paul Michael Mayo
June 30, 2025
Unprompted review
Reply from Vodafone UK - Northampton
Hey Paul,
Thanks for the lovely review and fantastic support for Georgina. It is always a pleasure to read such positive feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jessica helped me in sorting out my…
Jessica helped me in sorting out my plan and device. She was very patient to resolve all my queries. Thanks a lot Jessica.
July 31, 2025
Unprompted review
Reply from Vodafone UK - Northampton
Hey Nisba,
We appreciate your wonderful review and your wonderful help for Jessica.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Georgi and Mandeep were great!
Georgi and Mandeep were amazing and assisted with information for me. It was a great help and enjoyed my time at the store. They are an asset to you.
July 30, 2025
Unprompted review
Reply from Vodafone UK - Northampton
Hey Charlotte,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Georgi and Mandeep.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The best service I have had with…
The best service I have had with Vodafone ever had was super quick and efficient and left with everything I needed very happy customer
July 30, 2025
Unprompted review
Reply from Vodafone UK - Northampton
Hey Kellie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.