From the moment I walked in, Mohammed looked after me. He was very patient and though I was worried my issue wouldn’t be resolved, he really took his time to resolve the issue.
Company replied
31-33 Abingdon Street, NN1 2AW Northampton, GB
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From the moment I walked in, Mohammed looked after me. He was very patient and though I was worried my issue wouldn’t be resolved, he really took his time to resolve the issue.
Company replied
Gesy has been very professional, personable, and helpful with helping my mum sort out her new phone contract. She made useful suggestions, explained everything thoroughly for somebody who hasn’t much... See more
Company replied
⭐⭐⭐⭐⭐ 5-Star Review I had an excellent experience at the Vodafone Northampton store thanks to Kate. She was incredibly helpful from start to finish, answering all my questions with patience and pr... See more
Company replied
Gray really made my visit to the Vodafone store in Northampton both a seamless and pleasant experience. She went above and beyond to ensure she found me the best deals and ensured my second phone wa... See more
Company replied
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31-33 Abingdon Street, NN1 2AW, Northampton, United Kingdom
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From the moment I walked in, Mohammed looked after me. He was very patient and though I was worried my issue wouldn’t be resolved, he really took his time to resolve the issue.

Reply from Vodafone UK - Northampton
Gesy was very very good both friendly and super professional. I would trust her again to give me the best package

Reply from Vodafone UK - Northampton
I had really good experience with vodafone lovely lady who helped me Andreea thank you

Reply from Vodafone UK - Northampton

Reply from Vodafone UK - Northampton
Andreea was very good , kind and helpful ,
She sorted out fast and in a very polite way !
Thank you .

Reply from Vodafone UK - Northampton
Kate was an absolute star and dealt so politely and efficiently with my queries

Reply from Vodafone UK - Northampton
Mohammed was patient and explained in detail I believe the service and the retail advisor is a asset to the company

Reply from Vodafone UK - Northampton
Hashir gave me many options and helped me make an informed upgrade choice today very helpful

Reply from Vodafone UK - Northampton
Excellent customer service and found me good deal, great job Mohammed

Reply from Vodafone UK - Northampton
Our experience with Mohammed was very good, he explained everything in detail and was very helpful with any questions we had, we were satisfied with the services he provided and would highly recommend

Reply from Vodafone UK - Northampton
I was served by Hashir amazing deals and great service

Reply from Vodafone UK - Northampton
I was served by Hashir amazing service and great deals

Reply from Vodafone UK - Northampton
Gesy gave lovely service and explained all the offers I had and gave me the best deal. Gesy was polite and knew what she was doing, fast service as well. I couldn’t ask for more.

Reply from Vodafone UK - Northampton
I found Mohammed very helpful and patient not rushing me into anything was a pleasure to be served by him a asset to the company

Reply from Vodafone UK - Northampton
Our experience with Mohammed was very good today he provided good service to us today he explain each and everything smoothly 23/06/2026 Thanks for your good service

Reply from Vodafone UK - Northampton
I was served by Mohammed great deals and service.

Reply from Vodafone UK - Northampton
Perfect from start to finish!!!
Gesica very very clever ,helpful and friendly !!! Thanks a lot!!!

Reply from Vodafone UK - Northampton
Gesica was awesome. She explained everything in plain terms and answered every question even the "silly" ones with a lovely smile. I loved my experience with her.

Reply from Vodafone UK - Northampton
Thank you to Gesica for all her help today, saved us lots of money monthly. Will return to store to see her in future!

Reply from Vodafone UK - Northampton

Reply from Vodafone UK - Northampton
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