Vodafone UK - Northampton Reviews 

472
TrustScore 5 out of 5

4.9

31-33 Abingdon Street, NN1 2AW Northampton, GB


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Rated 5 out of 5 stars

I visited the store on a busy Tuesday afternoon and Gesy served me. I was looking to upgrade a phone on my business account and she was very helpful and knowledgeable. She also looked at my other sim... See more

Company replied

Rated 5 out of 5 stars

Had a lovely experience in store with Kate! She’s a credit to the team, even after I made a mistake she helped me correct it & stayed patient, professional, very kind. I’d recommend Kate anyone going... See more

Company replied

Rated 5 out of 5 stars

Gesy has been very professional, personable, and helpful with helping my mum sort out her new phone contract. She made useful suggestions, explained everything thoroughly for somebody who hasn’t much... See more

Company replied

Rated 4 out of 5 stars

⭐⭐⭐⭐⭐ 5-Star Review I had an excellent experience at the Vodafone Northampton store thanks to Kate. She was incredibly helpful from start to finish, answering all my questions with patience and pr... See more

Company replied


Company details


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  • 31-33 Abingdon Street, NN1 2AW, Northampton, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

472 reviews

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1-star

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4.9

All reviews

(472)

42,200 reviews in the last 12 months

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Rated 5 out of 5 stars

Gessica went above and beyond setting…

Gessica went above and beyond setting up my new sim! She was super helpful and answered all my questions

March 12, 2026
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey Olivia, ​

Thanks for the lovely review and fantastic support for Gessica. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

hashir he gave me the best deals

March 9, 2026
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hi sunil,

Thank you so much for your wonderful review and the amazing support you’ve shown for Hashir —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hashir taught me how to use a qr…

Hashir taught me how to use a qr scanner and it was perfect service and helped me set up finger print

March 9, 2026
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 3 out of 5 stars

Popped in to upgrade my phone

Popped in to upgrade my phone, ended up with problem , as on system my name was listed wrong . Even though I have never had a problem before. And have upgraded my phone several times
Fed up as I’ve been customer since 1980,
Served by Hashir

March 6, 2026
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey Stan, ​

Thanks for the lovely review and fantastic support for Hashir. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Hashir was wonderful

Hashir was wonderful. He managed to fix an issue I was having for for three weeks!!!

March 5, 2026
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey Diana, ​

Thanks for the lovely review and fantastic support for Hashir. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

I had my new sim card she was so…

I had my new sim card she was so helpful and so lovely thanks for helping me Gesy

March 1, 2026
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey Muhammet,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 4 out of 5 stars

Fairly quick process

February 28, 2026
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey Nicholas,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The person who attended to me has a professional touch to what she does. I would gladly go back to that office if all your staff are that good at what they do.

The person that attended to me have great communication skills and she was very civil and polite. I think her name was Gesy. Top professional at her job. Kudos

February 21, 2026
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Gesy for service and…

Thank you Gesy for service and outstanding knowledge I really appreciate your service. Keep up your good work
Regards, Rob M

February 21, 2026
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey Robert,

Thanks for the lovely review and fantastic support for Gesy.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gesy helped us today

Gesy helped us today, service was superb and she was extremely polite

February 13, 2026
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey Marie, ​

Thanks for the lovely review and fantastic support for Gesy. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Gesy and Shaun are awesome

Gesy and Shaun are awesome, they gave me a quote and helped me upgrade my phone

February 9, 2026
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey Robert,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gesyca was really helpful setting up a…

Gesyca was really helpful setting up a new phone and contract!

February 9, 2026
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey Matthew,

Thanks for the lovely review and fantastic support for Gesyca.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was served by Hashir he gave me the…

I was served by Hashir he gave me the best sales and service ever top man.

February 4, 2026
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey there,

Thanks for the lovely review and fantastic support for Hashir.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gesu was incredibly helpful!

Gray really made my visit to the Vodafone store in Northampton both a seamless and pleasant experience. She went above and beyond to ensure she found me the best deals and ensured my second phone was also in date for SIM. I had had some technical problems with my direct debit and had been manually paying through the app, Gesu ensured this was all sorted out and put through the correct account.
Really friendly and helpful young lady, thank you so much for all your help!

February 4, 2026
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Efficient & Quick

Simple
Quick
Efficient
Straight forward

Service provided by Gesy

February 2, 2026
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey Raj,

Thanks for the lovely review and fantastic support for Gesy.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was served by Hashir he was the best…

I was served by Hashir he was the best salesman and gave me the best service with an amazing iPad deal.

February 2, 2026
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey Paul,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service

Brilliant service. Prompt response to my questions.

Thanks Hashir.

February 2, 2026
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey Ion,

Thanks for the lovely review and fantastic support for Hashir.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gesica was very helpful in assisting me…

Gesica was very helpful in assisting me with selecting the most suitable plan. She was friendly, patient, and made the whole process easy. Thank you!

January 29, 2026
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey Aaron,

Thanks for the lovely review and fantastic support for Gesica.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gesy helped uș take out a contract with…

Gesy helped uș take out a contract with Vodafone. She was very polite and made sure we understood what was being sold to us

January 29, 2026
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey Pribegeanu,

Thanks for the lovely review and fantastic support for Gesy.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gesy is very nice polite and barking…

Gesy is very nice polite and barking person love to choose the Vodafone again

January 27, 2026
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey Twana,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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