I visited the store on a busy Tuesday afternoon and Gesy served me. I was looking to upgrade a phone on my business account and she was very helpful and knowledgeable. She also looked at my other sim... See more
Company replied
31-33 Abingdon Street, NN1 2AW Northampton, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I visited the store on a busy Tuesday afternoon and Gesy served me. I was looking to upgrade a phone on my business account and she was very helpful and knowledgeable. She also looked at my other sim... See more
Company replied
Had a lovely experience in store with Kate! She’s a credit to the team, even after I made a mistake she helped me correct it & stayed patient, professional, very kind. I’d recommend Kate anyone going... See more
Company replied
Gesy has been very professional, personable, and helpful with helping my mum sort out her new phone contract. She made useful suggestions, explained everything thoroughly for somebody who hasn’t much... See more
Company replied
⭐⭐⭐⭐⭐ 5-Star Review I had an excellent experience at the Vodafone Northampton store thanks to Kate. She was incredibly helpful from start to finish, answering all my questions with patience and pr... See more
Company replied
Written by the company
31-33 Abingdon Street, NN1 2AW, Northampton, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Gessica went above and beyond setting up my new sim! She was super helpful and answered all my questions

Reply from Vodafone UK - Northampton
Hashir taught me how to use a qr scanner and it was perfect service and helped me set up finger print

Reply from Vodafone UK - Northampton
Popped in to upgrade my phone, ended up with problem , as on system my name was listed wrong . Even though I have never had a problem before. And have upgraded my phone several times
Fed up as I’ve been customer since 1980,
Served by Hashir

Reply from Vodafone UK - Northampton
Hashir was wonderful. He managed to fix an issue I was having for for three weeks!!!

Reply from Vodafone UK - Northampton
I had my new sim card she was so helpful and so lovely thanks for helping me Gesy

Reply from Vodafone UK - Northampton
The person that attended to me have great communication skills and she was very civil and polite. I think her name was Gesy. Top professional at her job. Kudos

Reply from Vodafone UK - Northampton
Thank you Gesy for service and outstanding knowledge I really appreciate your service. Keep up your good work
Regards, Rob M

Reply from Vodafone UK - Northampton
Gesy helped us today, service was superb and she was extremely polite

Reply from Vodafone UK - Northampton
Gesy and Shaun are awesome, they gave me a quote and helped me upgrade my phone

Reply from Vodafone UK - Northampton
Gesyca was really helpful setting up a new phone and contract!

Reply from Vodafone UK - Northampton
I was served by Hashir he gave me the best sales and service ever top man.

Reply from Vodafone UK - Northampton
Gray really made my visit to the Vodafone store in Northampton both a seamless and pleasant experience. She went above and beyond to ensure she found me the best deals and ensured my second phone was also in date for SIM. I had had some technical problems with my direct debit and had been manually paying through the app, Gesu ensured this was all sorted out and put through the correct account.
Really friendly and helpful young lady, thank you so much for all your help!

Reply from Vodafone UK - Northampton
Simple
Quick
Efficient
Straight forward
Service provided by Gesy

Reply from Vodafone UK - Northampton
I was served by Hashir he was the best salesman and gave me the best service with an amazing iPad deal.

Reply from Vodafone UK - Northampton
Brilliant service. Prompt response to my questions.
Thanks Hashir.

Reply from Vodafone UK - Northampton
Gesica was very helpful in assisting me with selecting the most suitable plan. She was friendly, patient, and made the whole process easy. Thank you!

Reply from Vodafone UK - Northampton
Gesy helped uș take out a contract with Vodafone. She was very polite and made sure we understood what was being sold to us

Reply from Vodafone UK - Northampton
Gesy is very nice polite and barking person love to choose the Vodafone again

Reply from Vodafone UK - Northampton
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.