I visited the store on a busy Tuesday afternoon and Gesy served me. I was looking to upgrade a phone on my business account and she was very helpful and knowledgeable. She also looked at my other sim... See more
Company replied
31-33 Abingdon Street, NN1 2AW Northampton, GB
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I visited the store on a busy Tuesday afternoon and Gesy served me. I was looking to upgrade a phone on my business account and she was very helpful and knowledgeable. She also looked at my other sim... See more
Company replied
Had a lovely experience in store with Kate! She’s a credit to the team, even after I made a mistake she helped me correct it & stayed patient, professional, very kind. I’d recommend Kate anyone going... See more
Company replied
Gesy has been very professional, personable, and helpful with helping my mum sort out her new phone contract. She made useful suggestions, explained everything thoroughly for somebody who hasn’t much... See more
Company replied
⭐⭐⭐⭐⭐ 5-Star Review I had an excellent experience at the Vodafone Northampton store thanks to Kate. She was incredibly helpful from start to finish, answering all my questions with patience and pr... See more
Company replied
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31-33 Abingdon Street, NN1 2AW, Northampton, United Kingdom
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Hashir gave me the beat deals for 2 sim only.

Reply from Vodafone UK - Northampton
Hashir was very helpful and explained options well

Reply from Vodafone UK - Northampton
Thanks to Hashir I have get a better deal for my broadband and sim. Thanks for advice and wish you luck on your job!

Reply from Vodafone UK - Northampton
I had a really great experience at Vodafone. The staff member named Gerica who helped me was extremely friendly, patient, and professional. They made the whole process of getting a new SIM card very easy and stress-free.
They took the time to explain everything clearly and made sure I understood each step. I really appreciated their positive attitude and excellent customer service.
Thank you for your help — it made a big difference!

Reply from Vodafone UK - Northampton
Very helpful and a wonderful experience. Very calm and straightforward

Reply from Vodafone UK - Northampton
Many thanks to Kate for all her expertise and assistance when investigating the options for our new SIM only contract, very helpful indeed.

Reply from Vodafone UK - Northampton
Gesy has been very professional, personable, and helpful with helping my mum sort out her new phone contract. She made useful suggestions, explained everything thoroughly for somebody who hasn’t much a clue about phones. Really appreciate your help thank you!!

Reply from Vodafone UK - Northampton
Gesy is amazing and up to date with her skills that I acquired from her.

Reply from Vodafone UK - Northampton
Gesica was very helpful, knowledgeable and friendly.

Reply from Vodafone UK - Northampton
Hashir gave me the best deals and best service he made my spees perfect

Reply from Vodafone UK - Northampton
Hashir was so informative and helpful and made it very easy to switch over to Vodafone broadband. Thank you Hashir

Reply from Vodafone UK - Northampton

Reply from Vodafone UK - Northampton
Hashir îs the best salesperson there answered all my queries perfectly.

Reply from Vodafone UK - Northampton
Exceptional service and seamless experience.
I recently used Vodafone Office in Northampton and I couldn't be happier with the results. From start to finish, the process was transparent and incredibly easy. A special shoutout to Kate, who went all out to ensure all my questions were answered. It's rare to find this level of customer care these days. Highly recommended!

Reply from Vodafone UK - Northampton
Very good customer service
Clear and precise information given about new contract.
Advisor was called Gesica

Reply from Vodafone UK - Northampton
Popped into Vodafone, Northampton today, 2nd April. Spoke to Kate. What a lovely lady. She listened and helped me find a plan that met my requirements. She was extremely knowledgeable. Kate explained the process well and made sure I understood. A very kind and caring member of staff in this Northampton branch. I was moving from a competitor back to you, so it was good to feel I had definitely made the right decision. A valued member I’d say. Thank you for understanding what I needed Kate.

Reply from Vodafone UK - Northampton
I had a great experience with Gesica at the Northampton town centre office. She was friendly, patient, and clearly knew her job well. She guided me through the process smoothly and made everything easy to understand. Really appreciated the professional and helpful support.

Reply from Vodafone UK - Northampton
Gesy helped me today to set up a sim only contract she made sure I understood the contract I was signing up for and the benefits she was very polite too

Reply from Vodafone UK - Northampton
Kate was super efficient and concise with her advice on helping me get an upgrade. None of the dreaded upselling...very tactile and personable. I really appreciate it Kate

Reply from Vodafone UK - Northampton
Gesy was absolutely fantastic, I literally had a situation setting up a broadband with Vodafone through a third party that didn’t work out, she was really patient and helped me through the process and all got sorted out.
Thank you Gesy, you are a star.

Reply from Vodafone UK - Northampton
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