I visited the store on a busy Tuesday afternoon and Gesy served me. I was looking to upgrade a phone on my business account and she was very helpful and knowledgeable. She also looked at my other sim... See more
Company replied
31-33 Abingdon Street, NN1 2AW Northampton, GB
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I visited the store on a busy Tuesday afternoon and Gesy served me. I was looking to upgrade a phone on my business account and she was very helpful and knowledgeable. She also looked at my other sim... See more
Company replied
Had a lovely experience in store with Kate! She’s a credit to the team, even after I made a mistake she helped me correct it & stayed patient, professional, very kind. I’d recommend Kate anyone going... See more
Company replied
Gesy has been very professional, personable, and helpful with helping my mum sort out her new phone contract. She made useful suggestions, explained everything thoroughly for somebody who hasn’t much... See more
Company replied
⭐⭐⭐⭐⭐ 5-Star Review I had an excellent experience at the Vodafone Northampton store thanks to Kate. She was incredibly helpful from start to finish, answering all my questions with patience and pr... See more
Company replied
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31-33 Abingdon Street, NN1 2AW, Northampton, United Kingdom
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I found Mohammed very helpful and patient not rushing me into anything was a pleasure to be served by him a asset to the company

Reply from Vodafone UK - Northampton
Our experience with Mohammed was very good today he provided good service to us today he explain each and everything smoothly 23/06/2026 Thanks for your good service

Reply from Vodafone UK - Northampton
I was served by Mohammed great deals and service.

Reply from Vodafone UK - Northampton
Perfect from start to finish!!!
Gesica very very clever ,helpful and friendly !!! Thanks a lot!!!

Reply from Vodafone UK - Northampton
Gesica was awesome. She explained everything in plain terms and answered every question even the "silly" ones with a lovely smile. I loved my experience with her.

Reply from Vodafone UK - Northampton
Thank you to Gesica for all her help today, saved us lots of money monthly. Will return to store to see her in future!

Reply from Vodafone UK - Northampton

Reply from Vodafone UK - Northampton
Thankful for the help of the Staff Kate in Vodafone Northampton, kind and professional, courteous. Kate is very keen and happy to help. I felt comfortable throughout the conversation.

Reply from Vodafone UK - Northampton
Andreea very helpful and her service is great

Reply from Vodafone UK - Northampton
Andreea very helpful she is very great in service and solve our problem make it easy way

Reply from Vodafone UK - Northampton
I was served by Hashir and he gave me the most perfect service and deal on my unlimited sim card.

Reply from Vodafone UK - Northampton
She is verry nice and helpful ,she deserve 5 stars ,definitely will come back

Reply from Vodafone UK - Northampton
I was served by Hashir amazing service great cheap deal highly recommended.

Reply from Vodafone UK - Northampton

Reply from Vodafone UK - Northampton
Gesy was talkative, informative and patient, was happy to repeat information when asked and made the long process feel streamlined

Reply from Vodafone UK - Northampton
I went today to Vodafone to get a new contract phone and Gesy was very helpful and polite with us

Reply from Vodafone UK - Northampton
Just been served by Gesica, very nice and polite lady, explained everything step by step and helped to choose the phone 😍

Reply from Vodafone UK - Northampton
Gesica great friendly customer service highly recommended

Reply from Vodafone UK - Northampton
Very lovely lady gesica very helpful and kinda highly recommended

Reply from Vodafone UK - Northampton

Reply from Vodafone UK - Northampton
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