Vodafone UK - Northampton Reviews 

472
TrustScore 5 out of 5

4.9

31-33 Abingdon Street, NN1 2AW Northampton, GB


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Rated 5 out of 5 stars

I visited the store on a busy Tuesday afternoon and Gesy served me. I was looking to upgrade a phone on my business account and she was very helpful and knowledgeable. She also looked at my other sim... See more

Company replied

Rated 5 out of 5 stars

Had a lovely experience in store with Kate! She’s a credit to the team, even after I made a mistake she helped me correct it & stayed patient, professional, very kind. I’d recommend Kate anyone going... See more

Company replied

Rated 5 out of 5 stars

Gesy has been very professional, personable, and helpful with helping my mum sort out her new phone contract. She made useful suggestions, explained everything thoroughly for somebody who hasn’t much... See more

Company replied

Rated 4 out of 5 stars

⭐⭐⭐⭐⭐ 5-Star Review I had an excellent experience at the Vodafone Northampton store thanks to Kate. She was incredibly helpful from start to finish, answering all my questions with patience and pr... See more

Company replied


Company details


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  • 31-33 Abingdon Street, NN1 2AW, Northampton, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

472 reviews

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1-star

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4.9

All reviews

(472)

42,200 reviews in the last 12 months

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Rated 5 out of 5 stars

I found Mohammed very helpful and…

I found Mohammed very helpful and patient not rushing me into anything was a pleasure to be served by him a asset to the company

June 30, 2026
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey Denise,

Thanks for the lovely review and fantastic support for Mohammed. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Our experience with Mohammed was very…

Our experience with Mohammed was very good today he provided good service to us today he explain each and everything smoothly 23/06/2026 Thanks for your good service

June 23, 2026
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey Partik,

Thanks for the lovely review and fantastic support for Mohammed.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was served by Mohammed great deals…

I was served by Mohammed great deals and service.

June 22, 2026
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey Elizabeth,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

New phone

Perfect from start to finish!!!
Gesica very very clever ,helpful and friendly !!! Thanks a lot!!!

June 16, 2026
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey there,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gesica was awesome

Gesica was awesome. She explained everything in plain terms and answered every question even the "silly" ones with a lovely smile. I loved my experience with her.

June 16, 2026
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey Evelyn,

Thanks for the lovely review and fantastic support for Gesica.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you to Gesica for all her help…

Thank you to Gesica for all her help today, saved us lots of money monthly. Will return to store to see her in future!

June 9, 2026
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hashir

Hashir - Great customer service

June 4, 2026
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey Jessica,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thankful for the help of the Staff Kate…

Thankful for the help of the Staff Kate in Vodafone Northampton, kind and professional, courteous. Kate is very keen and happy to help. I felt comfortable throughout the conversation.

June 3, 2026
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Hey,

Rated 5 out of 5 stars

Andreea very helpful and her service is…

Andreea very helpful and her service is great

June 3, 2026
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey Shahid,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Andreea very helpful she is very great…

Andreea very helpful she is very great in service and solve our problem make it easy way

June 3, 2026
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey Jasika,

Thanks for the lovely review and fantastic support for Andreea.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was served by Hashir and he gave me…

I was served by Hashir and he gave me the most perfect service and deal on my unlimited sim card.

June 3, 2026
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

She is verry nice and helpful ,she… Gesica

She is verry nice and helpful ,she deserve 5 stars ,definitely will come back

June 2, 2026
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey Florentina,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was served by Hashir amazing service…

I was served by Hashir amazing service great cheap deal highly recommended.

June 1, 2026
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey Flora,

Thanks for the lovely review and fantastic support for Hashir.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service From Gesica

Great customer service From Gesica

May 28, 2026
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nice customer services

Gesy was talkative, informative and patient, was happy to repeat information when asked and made the long process feel streamlined

May 14, 2026
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey Kyle,

Thanks for the lovely review and fantastic support for Gesy.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I went today to Vodafone to get a new…

I went today to Vodafone to get a new contract phone and Gesy was very helpful and polite with us

May 10, 2026
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey Elena,

Thanks for the lovely review and fantastic support for Gesy.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Just been served by Gesica

Just been served by Gesica, very nice and polite lady, explained everything step by step and helped to choose the phone 😍

May 7, 2026
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey Edita,

Thanks for the lovely review and fantastic support for Gesica.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Gesica great friendly customer service…

Gesica great friendly customer service highly recommended

May 5, 2026
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey Shavaun,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very lovely lady gesica very helpful…

Very lovely lady gesica very helpful and kinda highly recommended

May 5, 2026
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey Donna,

Thanks for the lovely review and fantastic support for Gesica.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly

Friendly, helpfully.hashir the best .

May 3, 2026
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey Daniel,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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