I visited the store on a busy Tuesday afternoon and Gesy served me. I was looking to upgrade a phone on my business account and she was very helpful and knowledgeable. She also looked at my other sim... See more
Company replied
31-33 Abingdon Street, NN1 2AW Northampton, GB
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I visited the store on a busy Tuesday afternoon and Gesy served me. I was looking to upgrade a phone on my business account and she was very helpful and knowledgeable. She also looked at my other sim... See more
Company replied
Had a lovely experience in store with Kate! She’s a credit to the team, even after I made a mistake she helped me correct it & stayed patient, professional, very kind. I’d recommend Kate anyone going... See more
Company replied
Gesy has been very professional, personable, and helpful with helping my mum sort out her new phone contract. She made useful suggestions, explained everything thoroughly for somebody who hasn’t much... See more
Company replied
⭐⭐⭐⭐⭐ 5-Star Review I had an excellent experience at the Vodafone Northampton store thanks to Kate. She was incredibly helpful from start to finish, answering all my questions with patience and pr... See more
Company replied
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31-33 Abingdon Street, NN1 2AW, Northampton, United Kingdom
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Gesy is very nice polite and barking person love to choose the Vodafone again

Reply from Vodafone UK - Northampton
The staff helped me .what do I need do and they explain everything .

Reply from Vodafone UK - Northampton
Kate helped with everything gave us great discounts.

Reply from Vodafone UK - Northampton
Kate helped a lot with everything

Reply from Vodafone UK - Northampton
Kate was very helpful, she explained everything.
Great service

Reply from Vodafone UK - Northampton
Went into Vodafone to swap from my previous provider. Gessy was super helpful and friendly, sorted it out very quickly and made the whole process incredibly straight forward.

Reply from Vodafone UK - Northampton
Gesica from the Northampton branch made me feel extremely comfortable. She understood my needs and that I was not very techy minded. Very helpful and friendly and at no time did she make me feel silly for not always understanding what she was saying.
Thank you Gesy for your valued help.

Reply from Vodafone UK - Northampton
Georgiana is an outstanding Vodafone employee who consistently demonstrates professionalism, dedication, and a genuine passion for helping customers. She is approachable, attentive, and always willing to go the extra mile to ensure every client feels valued and understood. With excellent communication skills and a positive attitude, Georgiana creates a welcoming experience and represents Vodafone’s values with integrity and warmth. Her commitment to excellence and customer satisfaction truly sets her apart!

Reply from Vodafone UK - Northampton
Gesy is a fabulous adviser, would recommend anytime! 5 ⭐️

Reply from Vodafone UK - Northampton
She was the best she helped me very much and I thank her with her amazing skils

Reply from Vodafone UK - Northampton
Gesi was amazing and she help me very much i thank her so much she is the best

Reply from Vodafone UK - Northampton

Reply from Vodafone UK - Northampton

Reply from Vodafone UK - Northampton
Gesy helped us today with taking 2 new devices out, she was really helpful and made sure we understood ghe contracts we were taking

Reply from Vodafone UK - Northampton
Yes i sas happy with all help of from Vodafone adviser Gesy.
She was very helpfull for me

Reply from Vodafone UK - Northampton
Mister Hashir has been very helpful and very clear explaining our packages and also the sort of options that we have so we know what to choose and what is best for us.

Reply from Vodafone UK - Northampton
All staff were friendly and helpfull. Wr were served by Kate, she was knowledgeable and took the time to explain everything clearly. She was friendly and nothing was too much trouble.

Reply from Vodafone UK - Northampton

Reply from Vodafone UK - Northampton
Gesy was absolutely brilliant, really good customer service, very good knowledge of products and all the contracts you offer. She is amazing . Amazing Job!

Reply from Vodafone UK - Northampton
i was served by Hashir he gave me the best deals and the best service.

Reply from Vodafone UK - Northampton
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