Vodafone UK - Northampton Reviews 

472
TrustScore 5 out of 5

4.9

31-33 Abingdon Street, NN1 2AW Northampton, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I visited the store on a busy Tuesday afternoon and Gesy served me. I was looking to upgrade a phone on my business account and she was very helpful and knowledgeable. She also looked at my other sim... See more

Company replied

Rated 5 out of 5 stars

Had a lovely experience in store with Kate! She’s a credit to the team, even after I made a mistake she helped me correct it & stayed patient, professional, very kind. I’d recommend Kate anyone going... See more

Company replied

Rated 5 out of 5 stars

Gesy has been very professional, personable, and helpful with helping my mum sort out her new phone contract. She made useful suggestions, explained everything thoroughly for somebody who hasn’t much... See more

Company replied

Rated 4 out of 5 stars

⭐⭐⭐⭐⭐ 5-Star Review I had an excellent experience at the Vodafone Northampton store thanks to Kate. She was incredibly helpful from start to finish, answering all my questions with patience and pr... See more

Company replied


Company details


Contact info

  • 31-33 Abingdon Street, NN1 2AW, Northampton, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

472 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(472)

42,251 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Gesy is very nice polite and barking…

Gesy is very nice polite and barking person love to choose the Vodafone again

January 27, 2026
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey Twana,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 4 out of 5 stars

The staff helped me .what do I need do…Mrs

The staff helped me .what do I need do and they explain everything .

January 26, 2026
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hi Pinar,

Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kate helped with everything gave us…

Kate helped with everything gave us great discounts.

January 25, 2026
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey Andrea,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kate helped a lot with everything

Kate helped a lot with everything

January 25, 2026
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey Mario,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Kate.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kate was very helpful

Kate was very helpful, she explained everything.
Great service

January 23, 2026
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey Beryl,

Thanks for the lovely review and fantastic support for Kate.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Gessy

Went into Vodafone to swap from my previous provider. Gessy was super helpful and friendly, sorted it out very quickly and made the whole process incredibly straight forward.

January 21, 2026
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

New phone from Vodafone

Gesica from the Northampton branch made me feel extremely comfortable. She understood my needs and that I was not very techy minded. Very helpful and friendly and at no time did she make me feel silly for not always understanding what she was saying.
Thank you Gesy for your valued help.

January 19, 2026
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Georgiana is an outstanding Vodafone…

Georgiana is an outstanding Vodafone employee who consistently demonstrates professionalism, dedication, and a genuine passion for helping customers. She is approachable, attentive, and always willing to go the extra mile to ensure every client feels valued and understood. With excellent communication skills and a positive attitude, Georgiana creates a welcoming experience and represents Vodafone’s values with integrity and warmth. Her commitment to excellence and customer satisfaction truly sets her apart!

January 19, 2026
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gesy is a fabulous adviser

Gesy is a fabulous adviser, would recommend anytime! 5 ⭐️

January 17, 2026
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey Damian,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

She was the best she helped me very…

She was the best she helped me very much and I thank her with her amazing skils

January 17, 2026
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey Ana,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gesi was amazing and she help me very…

Gesi was amazing and she help me very much i thank her so much she is the best

January 17, 2026
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey Raducanu,

Thanks for the lovely review and fantastic support for Gesi.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

She is the best.

She is the best.
Grasy!

December 11, 2025
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey Daniel,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gesy is the best

Gesy is the best

January 17, 2026
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey Naomi



This is fantastic to hear! We really appreciate the
feedback.​



If you ever need anything, please reach out to the Social
Media team through Facebook at vodafone.uk/2Fpnah2​



Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Gesy helped us today with taking 2 new…

Gesy helped us today with taking 2 new devices out, she was really helpful and made sure we understood ghe contracts we were taking

January 13, 2026
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey Cosmina,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Gesy.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Yes i sas happy with all help of from…

Yes i sas happy with all help of from Vodafone adviser Gesy.
She was very helpfull for me

January 10, 2026
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey Constantin,

Thanks for the lovely review and fantastic support for Gesy.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mister Hashir has been very helpful and…

Mister Hashir has been very helpful and very clear explaining our packages and also the sort of options that we have so we know what to choose and what is best for us.

January 9, 2026
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey Luis ,

Thanks for the lovely review and fantastic support for Hashir .
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

All staff were friendly and helpfull

All staff were friendly and helpfull. Wr were served by Kate, she was knowledgeable and took the time to explain everything clearly. She was friendly and nothing was too much trouble.

January 9, 2026
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey There,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Georgina Google Service

Georgina Google Service

January 7, 2026
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey Andreea,

Thanks for the lovely review and fantastic support for Georgina.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gesy was absolutely brilliant

Gesy was absolutely brilliant, really good customer service, very good knowledge of products and all the contracts you offer. She is amazing . Amazing Job!

January 6, 2026
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hi Alexandra,

Thank you so much for your wonderful review and the amazing support you’ve shown for Gesy—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

i was served by Hashir he gave me the…

i was served by Hashir he gave me the best deals and the best service.

January 6, 2026
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey Mirela,

Thanks for the lovely review and fantastic support for Hashir.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look