I visited the store on a busy Tuesday afternoon and Gesy served me. I was looking to upgrade a phone on my business account and she was very helpful and knowledgeable. She also looked at my other sim... See more
Company replied
31-33 Abingdon Street, NN1 2AW Northampton, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I visited the store on a busy Tuesday afternoon and Gesy served me. I was looking to upgrade a phone on my business account and she was very helpful and knowledgeable. She also looked at my other sim... See more
Company replied
Had a lovely experience in store with Kate! She’s a credit to the team, even after I made a mistake she helped me correct it & stayed patient, professional, very kind. I’d recommend Kate anyone going... See more
Company replied
Gesy has been very professional, personable, and helpful with helping my mum sort out her new phone contract. She made useful suggestions, explained everything thoroughly for somebody who hasn’t much... See more
Company replied
⭐⭐⭐⭐⭐ 5-Star Review I had an excellent experience at the Vodafone Northampton store thanks to Kate. She was incredibly helpful from start to finish, answering all my questions with patience and pr... See more
Company replied
Written by the company
31-33 Abingdon Street, NN1 2AW, Northampton, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Hashir was the best salesmen and perfect service he gave my daughter the best deals.

Reply from Vodafone UK - Northampton
Shaun has been really helpful and supportive throughout the whole process. Getting things done quickly and fixed any of my problems. He’s been wonderful.

Reply from Vodafone UK - Northampton
I came in on Christmas Eve for a contract phone and Gesica was so nice and lovely and helped me order the phone she was amazing and so patient.

Reply from Vodafone UK - Northampton
Kate was an excellent advisor and is an asset to Vodaphone. However the whole team would do so much better if the computer speed and reliability were upgraded so there are less delays in helping customers.

Reply from Vodafone UK - Northampton
Good customer service, listening ear and overall satisfaction 👌

Reply from Vodafone UK - Northampton
Shaun was lovely so helpful and pleasant great customer service and fantastic Pokémon tattoos!!

Reply from Vodafone UK - Northampton
Amazing efficiency a and professional at everything

Reply from Vodafone UK - Northampton
Gesy was very patient and explained everything to my satisfaction. Great customer service overall. I’m impressed.

Reply from Vodafone UK - Northampton
Gesy was absolutely great. Very helpful, understanding and explained things clearly. and Didn't complicate things, and wasn't pushy (which I hate).
Great service.

Reply from Vodafone UK - Northampton
Jessie was very helpful and polite. She has a lot of knowledge which helped me make the right decision for my plan.

Reply from Vodafone UK - Northampton
They have amazing customer service. Katie help me and explain me every each offers and make me contactable to choose correct one.

Reply from Vodafone UK - Northampton
Gesy was absolutely brilliant, really good customer service, very good knowledge of products and all the contracts you offer. She knew exactly what I was looking for and offered the best deal and all explained all the perks that I wasn’t aware off.. Amazing Job!

Reply from Vodafone UK - Northampton
Gesy was absolutely amazing and dealt with my questions perfectly. She made the necessary changes so quickly and was well informed about everything! Would highly recommend the store on Abington street, Northampton and Gesy! 5 stars all day long.

Reply from Vodafone UK - Northampton
Hashir, Northampton branch. Quick and to the point, went through few options that worked, gave a few tips on things to do and got sorted quickly and efficiently

Reply from Vodafone UK - Northampton
best customer service ever seen ! Highly recommend!
Hashir

Reply from Vodafone UK - Northampton
Our experience at Vodafone was amazing! Gyseca was very warm and polite at all times. She ensured that we understood the information that was being shared as we wanted to review and upgrade our plan.
Thank you so much Gyseca for putting a smile on our faces.
Mr and Mrs Williams

Reply from Vodafone UK - Northampton
I was served by Hashir and he gave me the best deals and upgraded my whole family.

Reply from Vodafone UK - Northampton
Gesy was very nice ro me and helpful. I ended up with a very good deal for the next two years.

Reply from Vodafone UK - Northampton
I was served by Hashir in northampton . He is amazing very confident and smart. He was a very positive persone from beginning to end and very helpful.
Thank you , Hashir ! Wish you all the best

Reply from Vodafone UK - Northampton
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.