Vodafone UK - Northampton Reviews 

472
TrustScore 5 out of 5

4.9

31-33 Abingdon Street, NN1 2AW Northampton, GB


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Rated 5 out of 5 stars

I visited the store on a busy Tuesday afternoon and Gesy served me. I was looking to upgrade a phone on my business account and she was very helpful and knowledgeable. She also looked at my other sim... See more

Company replied

Rated 5 out of 5 stars

Had a lovely experience in store with Kate! She’s a credit to the team, even after I made a mistake she helped me correct it & stayed patient, professional, very kind. I’d recommend Kate anyone going... See more

Company replied

Rated 5 out of 5 stars

Gesy has been very professional, personable, and helpful with helping my mum sort out her new phone contract. She made useful suggestions, explained everything thoroughly for somebody who hasn’t much... See more

Company replied

Rated 4 out of 5 stars

⭐⭐⭐⭐⭐ 5-Star Review I had an excellent experience at the Vodafone Northampton store thanks to Kate. She was incredibly helpful from start to finish, answering all my questions with patience and pr... See more

Company replied


Company details


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  • 31-33 Abingdon Street, NN1 2AW, Northampton, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

472 reviews

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1-star

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4.9

All reviews

(472)

42,251 reviews in the last 12 months

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Rated 5 out of 5 stars

Hashir was the best salesmen and…

Hashir was the best salesmen and perfect service he gave my daughter the best deals.

January 3, 2026
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey Margina,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Shaun has been really helpful and…

Shaun has been really helpful and supportive throughout the whole process. Getting things done quickly and fixed any of my problems. He’s been wonderful.

January 2, 2026
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey Nicolas,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I came in on Christmas Eve for a…

I came in on Christmas Eve for a contract phone and Gesica was so nice and lovely and helped me order the phone she was amazing and so patient.

December 24, 2025
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hi Tolani,

Thank you so much for your wonderful review and the amazing support you’ve shown for Gesica—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kate was an excellent advisor and is an…

Kate was an excellent advisor and is an asset to Vodaphone. However the whole team would do so much better if the computer speed and reliability were upgraded so there are less delays in helping customers.

December 29, 2025
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey Dee,
 
Thanks for the lovely review and fantastic support for Kate.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 4 out of 5 stars

Good customer service received from Kate

Good customer service, listening ear and overall satisfaction 👌

December 26, 2025
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey GRACE,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Shaun was lovely so helpful and…

Shaun was lovely so helpful and pleasant great customer service and fantastic Pokémon tattoos!!

December 23, 2025
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey Elaine,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing efficiency a and professional…

Amazing efficiency a and professional at everything

December 23, 2025
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey Andreea,

Thanks for the lovely review and fantastic support for team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gesy was very patient and explained…

Gesy was very patient and explained everything to my satisfaction. Great customer service overall. I’m impressed.

December 23, 2025
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gesy was absolutely great

Gesy was absolutely great. Very helpful, understanding and explained things clearly. and Didn't complicate things, and wasn't pushy (which I hate).
Great service.

December 22, 2025
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey Matthew,

Thanks for the lovely review and fantastic support for Gesy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jessie was very helpful and polite

Jessie was very helpful and polite. She has a lot of knowledge which helped me make the right decision for my plan.

December 20, 2025
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey Eden,

Thanks for the lovely review and fantastic support for Jessie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

They have amazing customer service

They have amazing customer service. Katie help me and explain me every each offers and make me contactable to choose correct one.

December 14, 2025
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey Izzet,

Thanks for the lovely review and fantastic support for Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gesy.

Gesy was absolutely brilliant, really good customer service, very good knowledge of products and all the contracts you offer. She knew exactly what I was looking for and offered the best deal and all explained all the perks that I wasn’t aware off.. Amazing Job!

December 13, 2025
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey Danielle,

Thanks for the lovely review and fantastic support for Gesy.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gesy was absolutely amazing and dealt…

Gesy was absolutely amazing and dealt with my questions perfectly. She made the necessary changes so quickly and was well informed about everything! Would highly recommend the store on Abington street, Northampton and Gesy! 5 stars all day long.

December 9, 2025
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 4 out of 5 stars

Good service

Hashir, Northampton branch. Quick and to the point, went through few options that worked, gave a few tips on things to do and got sorted quickly and efficiently

December 7, 2025
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey there,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

best customer service ever seen

best customer service ever seen ! Highly recommend!
Hashir

December 7, 2025
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey Robert,

Thanks for the lovely review and fantastic support for Hashir.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Our experience at Vodafone was amazing!

Our experience at Vodafone was amazing! Gyseca was very warm and polite at all times. She ensured that we understood the information that was being shared as we wanted to review and upgrade our plan.
Thank you so much Gyseca for putting a smile on our faces.
Mr and Mrs Williams

November 29, 2025
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey Don,

Thanks for the lovely review and fantastic support for Gyseca.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was served by Hashir and he gave me…

I was served by Hashir and he gave me the best deals and upgraded my whole family.

December 6, 2025
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey Ionel,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gesy

Fantastic experience

November 30, 2025
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey Gheorghe,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gesy was very nice

Gesy was very nice ro me and helpful. I ended up with a very good deal for the next two years.

November 29, 2025
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey John,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing people

I was served by Hashir in northampton . He is amazing very confident and smart. He was a very positive persone from beginning to end and very helpful.
Thank you , Hashir ! Wish you all the best

November 17, 2025
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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