I visited the store on a busy Tuesday afternoon and Gesy served me. I was looking to upgrade a phone on my business account and she was very helpful and knowledgeable. She also looked at my other sim... See more
Company replied
Location
Switch location31-33 Abingdon Street, NN1 2AW Northampton, GB
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See what reviewers are saying
Had a lovely experience in store with Kate! She’s a credit to the team, even after I made a mistake she helped me correct it & stayed patient, professional, very kind. I’d recommend Kate anyone going... See more
Company replied
Gesy has been very professional, personable, and helpful with helping my mum sort out her new phone contract. She made useful suggestions, explained everything thoroughly for somebody who hasn’t much... See more
Company replied
⭐⭐⭐⭐⭐ 5-Star Review I had an excellent experience at the Vodafone Northampton store thanks to Kate. She was incredibly helpful from start to finish, answering all my questions with patience and pr... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Northampton
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
31-33 Abingdon Street, NN1 2AW, Northampton, United Kingdom
4.9
Excellent
472 reviews
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Was helped by Gesy today wonderful…
Was helped by Gesy today wonderful communication from her and it was quick.
November 22, 2025
Unprompted review
Reply from Vodafone UK - Northampton
Hey Vanessa,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Northampton store excellent service
Georgiana in the Northampton shop helped get a new SIM sorted for my dad's new phone after his old one broke. She was very helpful and we were dealt with in a very courteous way and everything was accomplished a lot quicker than expected.
November 21, 2025
Unprompted review
Reply from Vodafone UK - Northampton
Hey Alison,
Thanks for the lovely review and fantastic support for Georgiana.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Amazing experience at Vodafone
November 17, 2025
Unprompted review
Reply from Vodafone UK - Northampton
Hi. We appreciate you sharing your experience. We'll review this to improve our services. Thank you. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
It was great experience with Kate to be…
It was great experience with Kate to be honest she’s a nice person as a customer service
November 17, 2025
Unprompted review
Reply from Vodafone UK - Northampton
Hi. We're happy you had such a positive experience and appreciate you taking the time to share your feedback. It's great to hear that our service was helpful! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
New Phone Upgrade
Entered the store looking for a New Upgrade for my phone and Gesy helped me with resulting that. Very pleased with the way that was dealt in a very quick and professional manner. I would recommend Vodafone Northampton.👌🏻👩🏻💻
November 14, 2025
Unprompted review
Reply from Vodafone UK - Northampton
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Gesy the retail adviser was such a joy…
Gesy the retail adviser was such a joy her knowledge of what I ask and would recommend to other on the way she delt with me
November 9, 2025
Unprompted review
Reply from Vodafone UK - Northampton
Hi. We are happy to hear that our retail advisor was so helpful and knowledgeable! We appreciate your feedback and will share it with the team. Thanks again! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Northampton
Hi. We're happy to hear that our service was helpful and quick for you. Thanks for your positive feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Saved money so all good
November 8, 2025
Unprompted review
Reply from Vodafone UK - Northampton
Hi. We're happy to hear that you saved money; we appreciate your feedback and are glad it was a positive experience. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Patient and curries worker took time to…
Patient and curries worker took time to explain bundles and charges. Georgina in Northampton
November 7, 2025
Unprompted review
Reply from Vodafone UK - Northampton
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Shaun and Jessy have helped me to get…
Shaun and Jessy have helped me to get my order and it was smooth ! My account had an issue and they have been able to sort it out.
November 4, 2025
Unprompted review
Reply from Vodafone UK - Northampton
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
I was helped by Gesy
I was helped by Gesy, she has been very supportive and professional. She knows how to interact with customers, l felt at home. She is a gem, keep up the good job.
November 4, 2025
Unprompted review
Reply from Vodafone UK - Northampton
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
I was served by Hashir and he gave me…
I was served by Hashir and he gave me the best deals in my opinion he is the best in Vodafone.
November 3, 2025
Unprompted review
Reply from Vodafone UK - Northampton
Hi. We're happy to hear that you had such a positive experience and appreciate the great feedback regarding the service you received. Thank you for taking the time to share. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kate helped with getting phone today
Kate helped with getting phone today. Amazing customer service and gave a great deal!
November 2, 2025
Unprompted review
Reply from Vodafone UK - Northampton
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Best
I been today for ordering 17 pro max and I’m so happy for the process and the Manager was very good man and very good professional he put the things on right way ,good job mate
November 1, 2025
Unprompted review
Reply from Vodafone UK - Northampton
Hi. We're happy to hear that you had a great experience ordering your new phone. We appreciate your positive feedback regarding the manager's professionalism and assistance. Thank you! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hashir provided good service and made…
Hashir provided good service and made sure he spoken in a law English level to help me understand everything and walked me through every step for the service I need it
November 1, 2025
Unprompted review
Reply from Vodafone UK - Northampton
Hi. We're happy to hear that the service was helpful and easy to understand. We appreciate you taking the time to share your positive experience with us! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hashir provided such a good customer…
Hashir provided such a good customer service and made sure ww understood everything
November 1, 2025
Unprompted review
Reply from Vodafone UK - Northampton
Hi. We're so happy to hear that you received such great support and that everything was clearly explained! We appreciate you taking the time to leave us this lovely review. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Gesy was absolutely amazing
Gesy was absolutely amazing. She made the whole experience great, explained everything in detail. Highly recommend Vodafone. Thank you Gesy!
November 1, 2025
Unprompted review
Reply from Vodafone UK - Northampton
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Hashir provides excellent customer…
Hashir provides excellent customer service, unbeatable deals, and is extremely friendly. When my mobile network stopped working, he was incredibly helpful in getting it fixed and even offered me a better sim card deal while resolving the issue.
October 31, 2025
Unprompted review
Reply from Vodafone UK - Northampton
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
⭐⭐⭐⭐⭐ 5-Star Review
⭐⭐⭐⭐⭐ 5-Star Review
I had an excellent experience at the Vodafone Northampton store thanks to Kate. She was incredibly helpful from start to finish, answering all my questions with patience and professionalism. Kate’s friendly attitude and constant smile made the whole process easy and enjoyable. Great customer service like this is rare — thank you, Kate, for going above and beyond!
October 30, 2025
Unprompted review
Reply from Vodafone UK - Northampton
Hi. We're happy to hear about the positive experience you had in our Northampton store. We appreciate your kind words regarding the support you received. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
He explained everything and was si…
Hashir explained everything and was si patient, thanks for everything.
October 23, 2025
Unprompted review
Reply from Vodafone UK - Northampton
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
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