I visited the store on a busy Tuesday afternoon and Gesy served me. I was looking to upgrade a phone on my business account and she was very helpful and knowledgeable. She also looked at my other sim... See more
Company replied
Location
Switch location31-33 Abingdon Street, NN1 2AW Northampton, GB
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See what reviewers are saying
Had a lovely experience in store with Kate! She’s a credit to the team, even after I made a mistake she helped me correct it & stayed patient, professional, very kind. I’d recommend Kate anyone going... See more
Company replied
Gesy has been very professional, personable, and helpful with helping my mum sort out her new phone contract. She made useful suggestions, explained everything thoroughly for somebody who hasn’t much... See more
Company replied
⭐⭐⭐⭐⭐ 5-Star Review I had an excellent experience at the Vodafone Northampton store thanks to Kate. She was incredibly helpful from start to finish, answering all my questions with patience and pr... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Northampton
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
31-33 Abingdon Street, NN1 2AW, Northampton, United Kingdom
4.9
Excellent
472 reviews
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Reply from Vodafone UK - Northampton
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Northampton
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Shaun was Very supportive and friendly
Shaun was Very supportive and friendly. Everything sorted out.
In Northampton
October 20, 2025
Unprompted review
Reply from Vodafone UK - Northampton
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
I was very pleased with the support…
I was very pleased with the support that adviser Gesy gave me! Great!
October 19, 2025
Unprompted review
Reply from Vodafone UK - Northampton
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
I want to say a big thank you to…
I want to say a big thank you to helped me at Vodafone! I had two IT colleagues who couldn’t solve the issue and only made things more confusing, but he was the only one who actually helped and fixed the problem. I really appreciate his patience and professionalism. Thank you so much Shaun !
October 16, 2025
Unprompted review
Reply from Vodafone UK - Northampton
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Buying a new iPhone
Gesy was really helpful today when we went into Vodafone Northampton to upgrade my husband’s mobile phone. She went through a number of options and made it very easy for us to agree what was best for us.
October 15, 2025
Unprompted review
Reply from Vodafone UK - Northampton
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Met with Hashir He guided and solved…
Met with Hashir He guided and solved issue deserve 100/100 Good Service
October 15, 2025
Unprompted review
Reply from Vodafone UK - Northampton
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Shaun is one of the best employees at…
Shaun is one of the best employees at Vodafone — he is always kind and attentive.
October 11, 2025
Unprompted review
Reply from Vodafone UK - Northampton
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Well trained customer service by Kate
Well trained customer service by Kate
October 2, 2025
Unprompted review
Reply from Vodafone UK - Northampton
Hi Abdi,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Excellent service with very…
Excellent service with very knowledgeable member of staff thank you Gesy
October 3, 2025
Unprompted review
Reply from Vodafone UK - Northampton
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Hashir was very helpful and very quick
Hashir was very helpful and very quick
October 1, 2025
Unprompted review
Reply from Vodafone UK - Northampton
Hey Caroline,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Gesy
Northampton, Gesy who had the absolute patience of a saint when dealing with 57 year old self who is effectively the least technical person on the planet! She was thoughtful, understanding and methodical add this to the fact she actually had a PERSONALITY and what is normally an experience I loathe was a pleasant, funny and great experience!!
Eddie Sweetman
September 18, 2025
Unprompted review
Reply from Vodafone UK - Northampton
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Very well educated and very helpful…
Very well educated and very helpful staff
September 15, 2025
Unprompted review
Reply from Vodafone UK - Northampton
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Gesy solved all of my issues that 191…
Gesy solved all of my issues that 191 couldn’t
September 15, 2025
Unprompted review
Reply from Vodafone UK - Northampton
We appreciate your feedback, and we're happy to hear about the support you had. If there's anything at all you still need help with, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2
Thanks,
Vodafone Social Media Team
Shaun from Vodafone Northampton was…
Shaun from Vodafone Northampton was incredibly helpful in upgrading my phone. He helped me find a good deal and understood my needs and my budget. He could see I was stressed with another staff member so he stepped in to help me and took over from his colleague
September 7, 2025
Unprompted review
Reply from Vodafone UK - Northampton
We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us. It's great that a staff member was able to assist you with your upgrade.
Thanks,
Vodafone Social Media Team
Very good experience , Gesy 5 star
Very good experience , Gesy was very helpful polite young lady managed to sort me out with 2 SIM cards ,
September 5, 2025
Unprompted review
Reply from Vodafone UK - Northampton
We're happy to hear that you had a very good experience. We appreciate your positive feedback regarding the helpful and polite service you received.
Thanks,
Vodafone Social Media Team
Very helpful and knowledgeable…
Very helpful and knowledgeable assistant (Jahiem) who took his time to take us through the process of changing our phone.
September 3, 2025
Unprompted review
Reply from Vodafone UK - Northampton
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Amazing service from Hashir he is…
Amazing service from Hashir he is really confident and just amazing.
September 4, 2025
Unprompted review
Reply from Vodafone UK - Northampton
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
My experience was great and swift
My experience was great and swift and the attendant was very helpful. Hashir was very helpful, clear and professional
September 4, 2025
Unprompted review
Reply from Vodafone UK - Northampton
We're happy to hear that your experience was great and swift. We appreciate your positive feedback!
Thanks,
Vodafone Social Media Team
Store service and management of store outstanding!
I was a recent victim of identity theft/fraud. My phone number and sim compromised. The guys in store were outstanding. They took time to hear the issue, found best solution taking real time and quality care to fix my issue. Was so impressed! I could not speak highly enough of their care for the customer. Store manager came out and oversaw the process to assist in guiding the team.
September 4, 2025
Unprompted review
Reply from Vodafone UK - Northampton
We appreciate you sharing your experience. We're happy to hear that our team provided outstanding support and helped with the best a solution.
Thanks,
Vodafone Social Media Team
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