For years, I have been a Vodafone customer simply because of the superb customer service the team always provides: very professional and super helpful assistants in the Nottingham store. Special thank... See more
Company replied
Location
Switch location34 Clumber Street, NG1 3GB NOTTINGHAM, GB
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See what reviewers are saying
One of the better customer experiences I’ve had recently. I think the lady who helped me said her name was Santa, great customer service, very polite and friendly.
Company replied
Experience was fantastic minus the computer system. The associate that helped us was lovely and was very helpful with everything we needed. We’ve been with Vodafone for years and what always lets them... See more
Company replied
Aasiyah and Tom - both absolutely brilliant. All explained and hoping fitting and a seamless change over from high expense. Aasiyah talked me through everything and all offers available and adding tha... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Nottingham
Written by the company
Contact info
34 Clumber Street, NG1 3GB, NOTTINGHAM, United Kingdom
4.9
Excellent
243 reviews
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The person who looked after me was…
The person who looked after me was excellent
August 2, 2024
Unprompted review
Reply from Vodafone UK - Nottingham
Hi Malcolm, Thanks for your feedback.
All the best, The Vodafone Social Media Team
Rich and I go way back
Rich was wicked, spoke to me like a person rather than a robot. No dull moments while we were waiting. Very happy
July 22, 2024
Unprompted review
Reply from Vodafone UK - Nottingham
Hi Connor,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and with Rich.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Kirsty was absolutely brilliant she is a Legend!!!
Kirsty was absolutely brilliant she helped so much and even had us get a Wi-Fi booster and a great Sim plan. She was so helpful and knowledgeable she is a credit to your staff and the most knowledgeable person I ever met to sell me a fone plan. Thankyou so much she was an absolute pleasure and a credit to your staff. When I come back I hope she still works there but with her talent and expertise I expect her to be running the place.
July 22, 2024
Unprompted review
Reply from Vodafone UK - Nottingham
Hi Luke,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the great feedback about Kirsty and how helpful she was.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Kirsty was really helpful today in the Nottingham branch
Kirsty was really helpful today. Very polite and cheered us up. She found a solution to the problems I was having with my current phone and Wi-Fi. She should get a promotion. Thank you so much for all your help.
July 22, 2024
Unprompted review
Reply from Vodafone UK - Nottingham
Hey
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Helpful
Helpful, friendly, knowledgeable and not pushy. Would recommend
July 22, 2024
Unprompted review
Reply from Vodafone UK - Nottingham
Hey
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Always get a good deal.
We had a very good experience upgrading our phones we new what phones we wanted and Rob at Vodafone Nottingham was very helpful throughout and with all the offers on from Samsung sorted us a great deal thanks.
July 5, 2024
Unprompted review
Reply from Vodafone UK - Nottingham
Hello, Lynn,
It's great to hear about the positive experience which you had from Rob in our Nottingham store, and we appreciate you taking the time to provide feedback on the service you received.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
Kirsty was awesome
Kirsty was awesome, went the extra mile to get me the best deals. Deserves a promotion 6 stars
July 6, 2024
Unprompted review
Reply from Vodafone UK - Nottingham
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
I would like to thank Kirsty at…
I would like to thank Kirsty at Vodafone Clumber Street Nottingham she was very patient, helpful & polite with me a senior citizen 😊👏
July 3, 2024
Unprompted review
Reply from Vodafone UK - Nottingham
Hi Mr Snowden,
Thank you for your review and feedback for Kirsty,
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Nottingham
Hey Mewkam!
Thanks for taking the time to share this great feedback with us, we really appreciate the 5 stars.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Great costumer service
I really happy with the costumer service, it was a great experience
June 5, 2024
Unprompted review
Reply from Vodafone UK - Nottingham
Hi Bernice. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Zachary was extremely helpful and…
Zachary was extremely helpful and polite throughout. He put all of our stresses at ease and explained everything simply. Amazing experience and would highly recommend
May 19, 2024
Unprompted review
Reply from Vodafone UK - Nottingham
Hi Benjamin,
Thanks for the great feedback, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
All good thanks 👍.
May 14, 2024
Unprompted review
Reply from Vodafone UK - Nottingham
Thanks for the great review, Mark. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very helpful
Very helpful, came straight in and got me sorted out with a sim only plan.
May 3, 2024
Unprompted review
Reply from Vodafone UK - Nottingham
Thanks for the excellent review! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent Customer Service
The assistant Kirsty from the Clumber Street Branch in Nottingham was excellent, so friendly, and very helpful.Im not very savvy when it comes to mobile phones. Sorted my problem out efficiently and was very patient and explained everything simply. Went above and beyond .
April 17, 2024
Unprompted review
Reply from Vodafone UK - Nottingham
Hi Julie,
It's lovely to see you had such a positive experience with Kirsty. This is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Really fast and efficient upgrade with…
Really fast and efficient upgrade with Keanu. Very knowledgeable and answered questions well
April 15, 2024
Unprompted review
Reply from Vodafone UK - Nottingham
Hi Steve,
Thank you for your positive feedback! Don't forget to check out the VeryMe section of your My Vodafone account for exclusive offers.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Thank you Keanu for the wonderful…
Thank you Keanu for the wonderful customer service provided on the different services.
Was knowledgeable about all the products and able to answer all questions.
April 4, 2024
Unprompted review
Reply from Vodafone UK - Nottingham
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Zach was lovely and very helpful with…
Zach was lovely and very helpful with my enquiry. I got exactly what I wanted and more with my contract.
February 7, 2024
Unprompted review
Reply from Vodafone UK - Nottingham
Hi Toni. Thank you for your review for Zach. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Rick was very helpful and informative
Rick was very helpful and informative, he made my experience easy and peaceful :)
January 26, 2024
Unprompted review
Reply from Vodafone UK - Nottingham
Hi Bradley. Thank you for your review for Rick. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
that’s was really good service
that’s was really good service. I really recommend this person richard
January 16, 2024
Unprompted review
Reply from Vodafone UK - Nottingham
Hi Ahmed,
This is lovely feedback for Richard. Thanks for taking your time to share the experience.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Thank You, it's such a nice experience
The manager(Rich) is nice and helpful, he is willing to make a clear explanation and most suitable planing for customers.
January 14, 2024
Unprompted review
Reply from Vodafone UK - Nottingham
Hey Sabrina,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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