Vodafone UK - Nuneaton Reviews 

357
TrustScore 5 out of 5

5.0

26/27 Market Place, CV11 4EG Nuneaton, GB


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Rated 5 out of 5 stars

Olivia was very friendly and helpful, she got me a great deal and explained everything. Had aftercare with Emily setting up the phone a week later who again was very helpful and friendly. After look... See more

Company replied

Rated 5 out of 5 stars

Went in store got served by Deanna she was really helpful and sorted my phone out for me thankyou😊

Company replied

Rated 5 out of 5 stars

Olivia was just fantastic, she made the visit so joyful. Explained everything easily, also saved us money by getting broadband. I will definitely recommend Olivia to everyone. 5 Star Olivia, thank you... See more

Company replied

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ I cannot recommend Antonia at the Vodafone Nuneaton store highly enough. After having an absolutely awful experience at the Hinckley branch, I honestly wasn’t looking forward to de... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Nuneaton

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 26/27 Market Place, CV11 4EG, Nuneaton, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

357 reviews

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5.0

All reviews

(357)

41,964 reviews in the last 12 months

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Rated 5 out of 5 stars

Olivia very good and a lot of patience

Olivia very good and a lot of patience

April 2, 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Face to face

Someone face to face to speak to for starters. Olivia was so helpful it made a great change to my experiences over the last few months

April 1, 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jacob and Liv were brilliant

Jacob and Liv were brilliant, very helpful!

March 30, 2026
Unprompted review
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Reply from Vodafone UK - Nuneaton

Hey Margaret,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Olivia was fantastic

Olivia was fantastic! So helpful and worked so hard to find me the best deal. I just wanted to reduce my monthly bill and she managed to do this in addition to organising me a new phone. Thank u so much Olivia, I'd be lost without a real person to ask about these things as it is too difficult to organise over the phone and u were very helpful and honest. Thanks again, 5 star service! Aimi

March 30, 2026
Unprompted review
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Reply from Vodafone UK - Nuneaton

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I came into the store today and…

I came into the store today and introduced my sister to the same gigacube and monthly plan and Olivia in store could not do enough for us. Tremendous help and support and found the perfect plan. Thank you so very much xx

We will be back xx

March 28, 2026
Unprompted review
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Reply from Vodafone UK - Nuneaton

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Absolutely excellent customer service…

Absolutely excellent customer service went out of her way to find me an amazing deal thank you. I have received from Olivia at you Nuneaton branch

March 28, 2026
Unprompted review
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Reply from Vodafone UK - Nuneaton

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very friendly and super helpful

Very friendly and super helpful. Explained everything along the way which helped me to understand everything. Olivia was great

March 28, 2026
Unprompted review
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Reply from Vodafone UK - Nuneaton

Hey Kelly,

Thanks for the lovely review and fantastic support for Olivia.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Been very helpful an excellent customer…

Been very helpful an excellent customer service from Olivia

March 28, 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Antonia

Antonia, was very helpful.l would recommend using this sales person

March 26, 2026
Unprompted review
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Reply from Vodafone UK - Nuneaton

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I found Olivia very kind and patient…

I found Olivia very kind and patient dealing with my problem when you are of a certain age you need guidance and understanding which she provided with abundance she is an asset to your store .Thank you Olivia

March 26, 2026
Unprompted review
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Reply from Vodafone UK - Nuneaton

Hey Carol,

Thanks for the lovely review and fantastic support for Olivia.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

My visit was enhanced by the…

My visit was enhanced by the professionalism and friendliness of Olivia, she was outstanding and went the extra mile
Thank you Olivia x

March 26, 2026
Unprompted review
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Reply from Vodafone UK - Nuneaton

Hey Peter,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Olivia

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Olivia the assistant was very helpfull

Olivia the assistant was very helpfull
And curtious

March 26, 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hey David,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Emily was so informative and patient

Emily was so informative and patient
A credit to the company

March 25, 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Olivia was great at helping me with my…

Olivia was great at helping me with my issue with my phone and sorted a great package for me also.

March 24, 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hey Steve,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great store and team!

Jacob was incredibly helpful and friendly in dealing with my issue with my new phone contract. The whole store and team was spot on and made a tricky situation very easy.

March 23, 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hey David,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Emily has been very professional and…

Emily has been very professional and friendly

March 22, 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good very helpful service from Sanzcia

March 21, 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hey Susan,

Thanks for the lovely review and fantastic support for Sanzcia.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Emily gave great support in store today

Emily gave great support in store today

March 20, 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hey Joseph,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lovely assistance from Sanz very…

Lovely assistance from Sanz very freindly and knowlegdeable young lady.

March 19, 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sanz has been fantastic

Sanz has been fantastic. Very helpful and professional.

March 18, 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hey Carol,

Thanks for the lovely review and fantastic support for Sanz.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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