Vodafone UK - Nuneaton Reviews 

357
TrustScore 5 out of 5

5.0

26/27 Market Place, CV11 4EG Nuneaton, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Olivia was very friendly and helpful, she got me a great deal and explained everything. Had aftercare with Emily setting up the phone a week later who again was very helpful and friendly. After look... See more

Company replied

Rated 5 out of 5 stars

Went in store got served by Deanna she was really helpful and sorted my phone out for me thankyou😊

Company replied

Rated 5 out of 5 stars

Olivia was just fantastic, she made the visit so joyful. Explained everything easily, also saved us money by getting broadband. I will definitely recommend Olivia to everyone. 5 Star Olivia, thank you... See more

Company replied

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ I cannot recommend Antonia at the Vodafone Nuneaton store highly enough. After having an absolutely awful experience at the Hinckley branch, I honestly wasn’t looking forward to de... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Nuneaton

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 26/27 Market Place, CV11 4EG, Nuneaton, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

357 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(357)

42,031 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Emily was very helpful answering all my…

Emily was very helpful answering all my questions

March 17, 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hey Christine,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and explained everything…

Very helpful and explained everything and also didn't try to push

March 15, 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Emily helped with setting my new device…

Emily helped with setting my new device up today

March 14, 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hey David,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Olivia was very helpful and helped me…

Olivia was very helpful and helped me get a new deal.

March 14, 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hey Peter,

Thanks for the lovely review and fantastic support for Olivia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great help from Emily today

Great help from Emily today

March 14, 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hey Frederick,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Emily was brilliant

Emily was brilliant. I shopped around and it was very similar prices with other providers and came back purely for Emily's customer service

March 13, 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hey Paul,

Thanks for the lovely review and fantastic support for Emily.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Emily was very prompt with helping me…

Emily was very prompt with helping me and turn a bad situation to a positive one. I would also like to thank Shannon and Olivia for being a positive face to see being very helpful.

March 11, 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hey Teresa,

Thanks for the lovely review and fantastic support for Emily.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Emily saved me money on my broadband

Emily saved me money on my broadband, very happy

March 11, 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hey Michael,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service

I had a great experience at the Vodafone store today. Antonia was welcoming, knowledgeable, and took the time to clearly explain all my options. She was able to resolved my issue quickly and made the whole process smooth and stress-free. I left feeling really satisfied with the excellent customer service.

March 9, 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hey Nicky,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Emily was very helpful

March 7, 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hey Lee, ​

Thanks for the lovely review and fantastic support for Emily. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Jacob was a star..very good man.

Jacob was a star..very good man.
And very clever and professional.

March 7, 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hey Daniel,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had my new phone and Antonio…

I had my new phone and Antonio transferred everything for me thank you

March 6, 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hey Neil,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Emily was a great help in store today

Emily was a great help in store today

March 6, 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hey Robert,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Confident and helpful

March 4, 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hey Tonya,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Moved from another provider and Jacob…

Moved from another provider and Jacob made it really easy for me

March 2, 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hey Mrs Hadley,

Thanks for the lovely review and fantastic support for Jacob.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Antonia

Antonia
Nice pleasant a bit slow but ok

March 2, 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jacob got my email working and got me…

Jacob got my email working and got me my upgrade that saved me a bit of money

February 28, 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hey Elaine,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

My phone had stopped updating so it was…

My phone had stopped updating so it was time for a new one. Jacob got me my upgrade and helped me pick a phone

February 27, 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hi John,

Thank you so much for your wonderful review and the amazing support you’ve shown for Jacob —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I needed to get a new phone and Jacob…

I needed to get a new phone and Jacob was very helpful in upgrading my phone

February 27, 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hey Chris,

Thanks for the lovely review and fantastic support for Jacob.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sanz has been helpful and patient and…

Sanz has been helpful and patient and explained everything she is very knowledgeable well done.

February 26, 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hey Diana,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look