Vodafone UK - Oldham Town Square Reviews 

174
TrustScore 5 out of 5

4.9

12 Market Place, OL1 1XE Oldham, GB


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Rated 5 out of 5 stars

I'm an O2 customer, I left my phone on the tram but s lovely chap called Glen found it told me he worked for Vodafone in Oldham. Once my contract is up I'll be coming in to see him. He was lovely and... See more

Company replied

Rated 5 out of 5 stars

Mo , was Outstanding and a credit to the company as I was going to change to another company, The plan i took out is with Vodafone and a much better deal. I received A 🌟🌟🌟🌟🌟plus from mo .alway... See more

Company replied

Rated 5 out of 5 stars

Bilal was extremely helpful. I only went in with a query and it was answered with detail. Supported my needs, helped find me the best option for my circumstances. Other staff was very nice and support... See more

Company replied

Rated 5 out of 5 stars

Decided to upgrade our two iPhones. Visited the Oldham branch. Tammana was our sales person. She was patient, thorough, knowledgeable and understanding. She recommended best iPhones for us. Not nece... See more

Company replied


Company details


Contact info

  • 12 Market Place, OL1 1XE, Oldham, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

174 reviews

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4.9

All reviews

(174)

42,546 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful and kind

March 27, 2025
Unprompted review
Vodafone UK - Oldham Town Square logo

Reply from Vodafone UK - Oldham Town Square

Hey Janet,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I really enjoyed the time with Emma It…

I really enjoyed the time with Emma It was helpful and extremely informative thank you so much!

March 17, 2025
Unprompted review
Vodafone UK - Oldham Town Square logo

Reply from Vodafone UK - Oldham Town Square

Hello,

It's lovely to hear that you received a 5 star service from Emma! Thanks for taking the time to provide feedback on this.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and knowledgeable

Very helpful and knowledgeable, help us alot

March 15, 2025
Unprompted review
Vodafone UK - Oldham Town Square logo

Reply from Vodafone UK - Oldham Town Square

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very easy and pleasant experience

Very easy and pleasant experience

March 15, 2025
Unprompted review
Vodafone UK - Oldham Town Square logo

Reply from Vodafone UK - Oldham Town Square

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The lady was very polite and helpful in…

The lady was very polite and helpful in the Oldham branch.

March 15, 2025
Unprompted review
Vodafone UK - Oldham Town Square logo

Reply from Vodafone UK - Oldham Town Square

Hi there,

Thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Jonny was great and we had a laugh…

Jonny was great and we had a laugh whilst giving great service

March 10, 2025
Unprompted review
Vodafone UK - Oldham Town Square logo

Reply from Vodafone UK - Oldham Town Square

Hi Janet,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant customer service from Emma!

Brilliant customer service from Emma on my recent visit.
She explained all my options for SIMO deals and a new device deals- very thorough and clear.
I have been wanting to move from another network after their network recently went down and I couldn't even make emergency calls! Moving across was a must with Vodafone's better coverage after Emma explained what the coverage would be like with Vodafone in my area.
I came away from the Oldham Store feeling informed, confident and reassured with my new plan.
Thank you Emma for taking the time to explain all my options and getting me the best plan for what I need. I really appreciate it.

February 21, 2025
Unprompted review
Vodafone UK - Oldham Town Square logo

Reply from Vodafone UK - Oldham Town Square

Hello, Claire,

It's always our aim to provide a helpful service, so it's great to hear that Emma delivered! We really appreciate you taking the time to leave feedback on your recent experience.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very Helpful

Excellent service

February 22, 2025
Unprompted review
Vodafone UK - Oldham Town Square logo

Reply from Vodafone UK - Oldham Town Square

Hey Nabeel,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very friendly

Very friendly, good customer service.

February 22, 2025
Unprompted review
Vodafone UK - Oldham Town Square logo

Reply from Vodafone UK - Oldham Town Square

Hey Michael,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 4 out of 5 stars

Emma's behaviour was so good

February 18, 2025
Unprompted review
Vodafone UK - Oldham Town Square logo

Reply from Vodafone UK - Oldham Town Square

Hi Sumaira. Thank you for your review for Emma. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Our Vodafone experience. We cannot thank the staff at the Oldham…

We cannot thank the staff at the Oldham shopping centre, Emma and Corey, enough for the time, patience and expertise today. We went into the store to pick up our new phones and they were brilliant. Emma explained everything as she went along and we are so grateful because thanks to her the change over from one phone to another was achieved without a single problem.

February 17, 2025
Unprompted review
Vodafone UK - Oldham Town Square logo

Reply from Vodafone UK - Oldham Town Square

Thanks for your reviews for Corey and Emma Collette 😊 All the best, The Vodafone Social Media Team

Rated 5 out of 5 stars

We visited the Oldham store to resolve…

We visited the Oldham store to resolve an exchange. Corey experienced many system issues but remained resilient to solve our problem. He is very knowledgeable and welcoming. Thank You

February 17, 2025
Unprompted review
Vodafone UK - Oldham Town Square logo

Reply from Vodafone UK - Oldham Town Square

Hey Hamza, it's good to see what a great impression Corey and the team in Oldham had on you.
All the best, The Vodafone Social Media Team

Rated 5 out of 5 stars

Emma

Emma was friendly, very professional and helpful

February 17, 2025
Unprompted review
Vodafone UK - Oldham Town Square logo

Reply from Vodafone UK - Oldham Town Square

Hi Collette, thanks for your lovely feeback for Emma 😊 All the best, The Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience

Staff was very helpful and informative. The experience was smooth thanks to efforts from Pav and Emma.

February 8, 2025
Unprompted review
Vodafone UK - Oldham Town Square logo

Reply from Vodafone UK - Oldham Town Square

Hi. Thank you for your review for the Pav, Emma and the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very friendly and professional staff.

Very friendly and professional staff.

February 1, 2025
Unprompted review
Vodafone UK - Oldham Town Square logo

Reply from Vodafone UK - Oldham Town Square

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent Upgrade Service

A big thank you to Parvez at Vodafone Oldham branch for his excellent service while helping me with my upgrade. His advice on choosing my new device and airplan was brilliant. Parvez is knowledgable, professional, patient and friendly and no question was too big or too small to answer! I am more than happy with my new Samsung Galaxy S24 and my very generous new Airplan. Excellent mobile and excellent service, highly recommended, thank you!

January 9, 2025
Unprompted review
Vodafone UK - Oldham Town Square logo

Reply from Vodafone UK - Oldham Town Square

Hi Dan,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really good service and very friendly

Really good service and very friendly, would definitely recommend to others!

January 2, 2025
Unprompted review
Vodafone UK - Oldham Town Square logo

Reply from Vodafone UK - Oldham Town Square

Thanks for the five star review, Mihai! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service Salim his advice was…

Brilliant service Salim his advice was 1st class

December 14, 2024
Unprompted review
Vodafone UK - Oldham Town Square logo

Reply from Vodafone UK - Oldham Town Square

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly customer service and…

Friendly customer service and knowledgeable staff, many thanks.

December 7, 2024
Unprompted review
Vodafone UK - Oldham Town Square logo

Reply from Vodafone UK - Oldham Town Square

Hi Elizabeth. Thank you for your review for the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 1 out of 5 stars

Vodaphone made me jump through hoops

Vodafone were doing maintenance for over a month my internet was none existent or buffing I bought an EE sim to cover me whilst the work was on going I rang VodaF this morning after receiving a txted the work was fininshed it took me 40min to receive a £10.00 credit , that wont cover the EE sim cost the lady on the phone had me on hold most of the time I Im done with Vodafone the way I was treated for their sub standard service is to much hassle ..I txted Giff Gaff for a friend her account received the full months payment without question Vodafone are lacking big time Ive been with them over 10 yrs bye bye

November 5, 2024
Unprompted review
Vodafone UK - Oldham Town Square logo

Reply from Vodafone UK - Oldham Town Square

Hi Barbara

Thanks for taking the time to share your experience, we’re sorry it wasn't a positive journey and we'd hate to see you leave because of this. We're ready to help though, so if you'd like to feed anything back, or need any additional support, please pop our team a message on: Facebook - vodafone.uk/3lCYUxW X (formally Twitter) - vodafone.uk/3LXh2xl Instagram - https://ig.me/m/vodafone Just let them know you left a review. Thanks, Vodafone Social Media Team

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