I'm an O2 customer, I left my phone on the tram but s lovely chap called Glen found it told me he worked for Vodafone in Oldham. Once my contract is up I'll be coming in to see him. He was lovely and... See more
Company replied
12 Market Place, OL1 1XE Oldham, GB
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I'm an O2 customer, I left my phone on the tram but s lovely chap called Glen found it told me he worked for Vodafone in Oldham. Once my contract is up I'll be coming in to see him. He was lovely and... See more
Company replied
Mo , was Outstanding and a credit to the company as I was going to change to another company, The plan i took out is with Vodafone and a much better deal. I received A 🌟🌟🌟🌟🌟plus from mo .alway... See more
Company replied
Bilal was extremely helpful. I only went in with a query and it was answered with detail. Supported my needs, helped find me the best option for my circumstances. Other staff was very nice and support... See more
Company replied
Decided to upgrade our two iPhones. Visited the Oldham branch. Tammana was our sales person. She was patient, thorough, knowledgeable and understanding. She recommended best iPhones for us. Not nece... See more
Company replied
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12 Market Place, OL1 1XE, Oldham, United Kingdom
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I really enjoyed the time with Emma It was helpful and extremely informative thank you so much!

Reply from Vodafone UK - Oldham Town Square
Very helpful and knowledgeable, help us alot

Reply from Vodafone UK - Oldham Town Square

Reply from Vodafone UK - Oldham Town Square
The lady was very polite and helpful in the Oldham branch.

Reply from Vodafone UK - Oldham Town Square
Jonny was great and we had a laugh whilst giving great service

Reply from Vodafone UK - Oldham Town Square
Brilliant customer service from Emma on my recent visit.
She explained all my options for SIMO deals and a new device deals- very thorough and clear.
I have been wanting to move from another network after their network recently went down and I couldn't even make emergency calls! Moving across was a must with Vodafone's better coverage after Emma explained what the coverage would be like with Vodafone in my area.
I came away from the Oldham Store feeling informed, confident and reassured with my new plan.
Thank you Emma for taking the time to explain all my options and getting me the best plan for what I need. I really appreciate it.

Reply from Vodafone UK - Oldham Town Square

Reply from Vodafone UK - Oldham Town Square

Reply from Vodafone UK - Oldham Town Square

Reply from Vodafone UK - Oldham Town Square
We cannot thank the staff at the Oldham shopping centre, Emma and Corey, enough for the time, patience and expertise today. We went into the store to pick up our new phones and they were brilliant. Emma explained everything as she went along and we are so grateful because thanks to her the change over from one phone to another was achieved without a single problem.

Reply from Vodafone UK - Oldham Town Square
We visited the Oldham store to resolve an exchange. Corey experienced many system issues but remained resilient to solve our problem. He is very knowledgeable and welcoming. Thank You

Reply from Vodafone UK - Oldham Town Square

Reply from Vodafone UK - Oldham Town Square
Staff was very helpful and informative. The experience was smooth thanks to efforts from Pav and Emma.

Reply from Vodafone UK - Oldham Town Square
Very friendly and professional staff.

Reply from Vodafone UK - Oldham Town Square
A big thank you to Parvez at Vodafone Oldham branch for his excellent service while helping me with my upgrade. His advice on choosing my new device and airplan was brilliant. Parvez is knowledgable, professional, patient and friendly and no question was too big or too small to answer! I am more than happy with my new Samsung Galaxy S24 and my very generous new Airplan. Excellent mobile and excellent service, highly recommended, thank you!

Reply from Vodafone UK - Oldham Town Square
Really good service and very friendly, would definitely recommend to others!

Reply from Vodafone UK - Oldham Town Square
Brilliant service Salim his advice was 1st class

Reply from Vodafone UK - Oldham Town Square
Friendly customer service and knowledgeable staff, many thanks.

Reply from Vodafone UK - Oldham Town Square
Vodafone were doing maintenance for over a month my internet was none existent or buffing I bought an EE sim to cover me whilst the work was on going I rang VodaF this morning after receiving a txted the work was fininshed it took me 40min to receive a £10.00 credit , that wont cover the EE sim cost the lady on the phone had me on hold most of the time I Im done with Vodafone the way I was treated for their sub standard service is to much hassle ..I txted Giff Gaff for a friend her account received the full months payment without question Vodafone are lacking big time Ive been with them over 10 yrs bye bye

Reply from Vodafone UK - Oldham Town Square
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