Vodafone UK - Omagh Reviews 

357
TrustScore 5 out of 5

5.0

16 Market Street, BT78 1EE Omagh, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Aimed Leigh was excellent today. Great customer service, patience and explained everything really well. I would happily recommend tho Omagh store.

Company replied

Rated 5 out of 5 stars

Needed a new broadband contract, moving away from O2 - signed up for Lite+ with 3, will see how it goes as we live rural! Sean, assisted well, friendly and knowledgeable and sorted the contract out wi... See more

Company replied

Rated 5 out of 5 stars

Walked in this morning to the omagh store and met Amy leigh. Had a phone(that i was very reluctant to part with. Ended up hoping with a new phone in the end Explained everything thoroughly amd carefu... See more

Company replied


Company details


Contact info

  • 16 Market Street, BT78 1EE, Omagh, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

357 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(357)

41,223 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful

Very helpful

December 12, 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Hey Gareth,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sean was very friendly and helpful

Sean was very friendly and helpful. He helped me renew my contract

December 9, 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Hi Angela,

Thank you so much for your wonderful review and the amazing support you’ve shown for Sean—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Any -laugh & zara were very helpful …

Any -laugh & zara were very helpful today 2 brilliant 👧 🤼‍♀️

December 8, 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Hey William,

Thanks for the lovely review and fantastic support for Any -laugh & Zara.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amy Lee done a really good job today

Amy Lee done a really good job today

December 4, 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Hey Rory,

Thanks for the lovely review and fantastic support for Amy Lee.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amy lee did a really good job.

December 4, 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Hey Aoife,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Met with Connor who went stepwise…

Met with Connor who went stepwise through the current position and what I was now entitled to with an improvement in my service while no appreciable change in cost.
Must say, I did not expect to find 12+ emails when I came home but I feel sure they are for the benefit of both parties.
Even provided me with a booklet on how to keep young persons safe online.
A painless experience during which Connor was very polite to someone who is an IT idiot.

November 30, 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Hey Majella,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

i got excellent service from amy leigh

i got excellent service from amy leigh, she was sufficent and helful and i will be happy to remain a vodadone customer id amy leigh is my assistant

November 27, 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Hey Christine,

Thanks for the lovely review and fantastic support for Amy Leigh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

SIM SORTED

SIM SORTED
THANKYOU

November 26, 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Hey Rosemary,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sean very helpful and friendly

Sean very helpful and friendly

November 25, 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Hey Martin,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I will give Sean 6 stars if possible

I will give Sean 6 stars if possible
Great service assistance and very friendly!

November 24, 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Hey Julian, ​

Thanks for the lovely review and fantastic support for Sean. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Very welcoming and helpful staff

Very welcoming and helpful staff. We went in to discuss an upgrade for my daughter. The staff spoke to my 15yr old daughter and asked her preference and made the experience all about her and her choices,while keeping within the budget we agreed. The staff even stayed late to help us process the purchase without making us feel rushed. Excellent service.

November 22, 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Hey Claire,

Thanks for the lovely review and fantastic support for staff.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

great service lovely staff

November 22, 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Hey Cassie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service and very…

Excellent service and very approachable.
Took time to explain everything

November 8, 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Hi. We appreciate you taking the time to leave us this lovely review. We're so happy to hear you received excellent and approachable service! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff, explained all facets of the new contract and very friendly while doing so. Highly recommend

November 1, 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Hi. We appreciate your kind words and are so happy to hear that our staff was helpful and friendly while explaining your new contract. Thanks for the recommendation! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing member of staff

Amazing member of staff, very helpful with my new airtime plan

November 1, 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Hi. We're happy to hear that a member of our staff was very helpful while assisting you with your new airtime plan. Thank you for your positive feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sean in the Omagh store was an…

Sean in the Omagh store was an excellent help to me. Very patient and knowledgeable. Sorted out any issues I had and then sorted my new contract which I’m very happy with. A massive thank you!

October 25, 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Hi. We're happy to hear that you had such a positive experience in our store. We appreciate your kind words and are so glad that our team member was able to help you with your new contract. Thank you for your feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

A really positive experience

A really positive experience. Sean is very professional and explained everything perfectly.

October 18, 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sean sorted all the issues and set up…

Sean sorted all the issues and set up my new phone Very helpful

October 17, 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Hi Liam. Thank you for your review for Sean. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Omagh review

Hi i meet sean in the Omagh shop today.. he was very professional, got my upgrade no problems

October 11, 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

Very helpful, friendly. Explained everything in great detail.

October 4, 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Hey Jonny,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look