Vodafone UK - Omagh Reviews 

357
TrustScore 5 out of 5

5.0

16 Market Street, BT78 1EE Omagh, GB


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Rated 5 out of 5 stars

Aimed Leigh was excellent today. Great customer service, patience and explained everything really well. I would happily recommend tho Omagh store.

Company replied

Rated 5 out of 5 stars

Needed a new broadband contract, moving away from O2 - signed up for Lite+ with 3, will see how it goes as we live rural! Sean, assisted well, friendly and knowledgeable and sorted the contract out wi... See more

Company replied

Rated 5 out of 5 stars

Walked in this morning to the omagh store and met Amy leigh. Had a phone(that i was very reluctant to part with. Ended up hoping with a new phone in the end Explained everything thoroughly amd carefu... See more

Company replied


Company details


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  • 16 Market Street, BT78 1EE, Omagh, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

357 reviews

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5.0

All reviews

(357)

41,513 reviews in the last 12 months

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Rated 5 out of 5 stars

10/10 Service from the team

10/10 Service from the team! I spoke to a young gentleman named Connor and his supervisor Samuel, who both spent great time and effort in showing me how to use my new phone.

August 13, 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Listened to my needs

Amy-Lee the agent understood what I needed today.

She was able to offer me options and with the info I gave her she was able to guide me as to the best plan for me.

A credit to the Omagh branch.

August 7, 2025
Unprompted review
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Reply from Vodafone UK - Omagh

Hey Farry,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Amy.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sam was so helpful

Sam was so helpful! I'd lost access to my emails on all my devices, and wasn't sure what to do, but he helped me reset my passwords and get back to business.

August 6, 2025
Unprompted review
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Reply from Vodafone UK - Omagh

Hey Geraldine,

Thanks for the lovely review and fantastic support for Sam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Roisin helped me with my new plan

Roisin helped me with my new plan, and got me all set-up and ready to go.

August 6, 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Hi Jane,

Thank you so much for your wonderful review and the amazing support you’ve shown for Roisin —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amy-Leigh was so helpful...

Amy-Leigh was so helpful in setting up my new plan, my old phone was giving bother hut she helped me out with a new one and taught me how to use my new Google AI features.

August 6, 2025
Unprompted review
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Reply from Vodafone UK - Omagh

Hey JW,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Staff are amazing and so helpful

Staff are amazing and so helpful, nothing is ever a problem

August 4, 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Hey,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I came in to Vodafone in Omagh to get…

I came in to Vodafone in Omagh to get some help with my phone, he was able to get me a better deal than they were offering and set up the phone for me! Really sound lad and made the whole experience simple for me

July 19, 2025
Unprompted review
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Reply from Vodafone UK - Omagh

Hey Eamon,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Roisin was fab she showed me how to use…

Roisin was fab she showed me how to use my phone properly after struggling for a month and got rid of the dodgy apps on the phone

July 12, 2025
Unprompted review
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Reply from Vodafone UK - Omagh

Hey Johno,

Thanks for the lovely review and fantastic support for Roisin.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came in for some advice about what to…

Came in for some advice about what to do with my phone! Sean was able to talk me through my options and show me where I can save some money on my bill, excellent service

July 12, 2025
Unprompted review
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Reply from Vodafone UK - Omagh

Hey there,

Thanks for the lovely review and fantastic support for Sean.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks to amy leigh in the Vodafone…

Thanks to amy leigh in the Vodafone shop today who helped me with what type of phone to go for and helped me set up the new phone with all the stuff from my old phone. She was very helpful and very friendly, thanks to her it was all made very easy to change to a new phone.

July 11, 2025
Unprompted review
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Reply from Vodafone UK - Omagh

Hey Anne,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone Omagh store

Vodafone Omagh store. Very helpful service from Amy-Leigh, SIM swap and contract review/update.

July 10, 2025
Unprompted review
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Reply from Vodafone UK - Omagh

Hi Pauline,

Thanks for the lovely review and fantastic support for Amy and Leigh.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from Amy-Leigh who…

Excellent service from Amy-Leigh who set me up with a new phone and then taught me how to use it properly. I'll definitely be back!

July 8, 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Hey CM,

Thanks for the lovely review and fantastic support for Amy-Leigh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sean helped me set up my new phone and…

Sean helped me set up my new phone and taught me how to use the new apple intelligence features! Pretty cool stuff

July 5, 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

New phone

I bought a new oukitel phone and brought it into AmyLeigh and Sean to get all the data transfered

July 4, 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Hey Eilish,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sean was very patient and helpful

Sean was very patient and helpful.

Provided me with good advice re travel to America.

June 26, 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Hey,

Thanks for the lovely review and fantastic support for Sean.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Bought new phone in omagh

Bought new phone in omagh, Sean set it up and transfered all my data for me while I got to enjoy the good weather, good lad and great service

June 21, 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Hi Ryan. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Bought a phone off Sean and came back…

Bought a phone off Sean and came back in to get it all moved over and raisin got everything moved to my new phone. Great service

June 21, 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Hi Henry. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sean was a massive help in getting me…

Sean was a massive help in getting me and my sister’s contracts sorted for a new deal. Was clear and conscience and wasn’t pushy just told the facts and helped us get the best deal for us. Thanks to him I’m staying with Vodafone where I was honestly coming in to tell them I was moving networks.

June 16, 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Hi Ryan,

We're happy that you found our agent Sean to be clear, conscientious, and helpful in securing the best deal for you.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amy-Leigh helped me clear some viruses…

Amy-Leigh helped me clear some viruses off of my phone, and with her manager they helped me use the camera properly.

June 16, 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Hi Geraldine,

Thank you for the positive feedback and are glad you enjoyed your experience,

Vodafone Social Media Team

Rated 5 out of 5 stars

Been speaking to Roisin today about…

Been speaking to Roisin today about some issues with my phone, it wouldn't work in the south of Ireland and I couldn't figure out why! Roisin looked through the settings on my phone and switched on data roaming! A simple fix for her would've took me an hour at least!

June 12, 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Hey Rian,

Thanks for the lovely review and fantastic support for Roisin.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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