Tolis was a superstar at your Oxford branch helping us with a replacement phone after my son lost his. He was very patient, talked me through all the options and couldn’t have provided a better experi... See more
Company replied
3 Cornmarket Street, OX1 3EX OXFORD, GB
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Tolis was a superstar at your Oxford branch helping us with a replacement phone after my son lost his. He was very patient, talked me through all the options and couldn’t have provided a better experi... See more
Company replied
I was served by Tolis and he was so friendly, professional and proactive. He helped me find the airtime plan that perfectly suits my need. I will highly recommend Vodafone Oxford given the impeccable... See more
Company replied
There was quite a long wait to see an advisor but it was worth it! Tolis was absolutely delightful! Friendly, helpful and professional and he persisted in trying to solve my problem until he succeeded... See more
Company replied
Paul was very helpful - my phone had completely died, so he clearly explained my options within my price range etc, and patiently helped me secure a new handset and transfer all data over. The fact th... See more
Company replied
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3 Cornmarket Street, OX1 3EX, OXFORD, United Kingdom
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Paul was really helpful, calm, professional and explained everything very well. Also, he was very patient with me as we picked our way through the options.

Reply from Vodafone UK - Oxford
Paul was kind, helpful, and funny. He was clear about what I needed and walked me through the process with grace. Absolutely would hire him for a front line customer service role and beyond.

Reply from Vodafone UK - Oxford
Maryam assisted me at the Oxford Cornmarket branch. She was friendly and approachable, worked quickly, and explained everything clearly. The whole experience of signing myself and my daughter up for SIM-only contracts went as smoothly as possible. Would definitely recommend this branch and Maryam in particular.

Reply from Vodafone UK - Oxford
Tolis was very kind and explained everything clearly. He behaved professionally and patiently answered all my doubts. Even when I asked the same questions repeatedly, he calmly explained them again. I received a very good explanation from Tolis at Vodafone.

Reply from Vodafone UK - Oxford

Reply from Vodafone UK - Oxford
Very efficient and polite assistant (Sufyaam) who was extremely helpful.

Reply from Vodafone UK - Oxford
Maryam did a really great job.
She helped me understand all the plans and chose the best suitable for me.
Thank you maryam👍🏻

Reply from Vodafone UK - Oxford
Maryam was brilliant with us, and explained things through patiently. Thank you :)

Reply from Vodafone UK - Oxford
Maryam was extremely helpful and made me feel very comfortable

Reply from Vodafone UK - Oxford
I would like to compliment Catalin on his very helpful service . He helped me to make a good choice of product and I am very satisfied. I am very pleased to recommend him to other people

Reply from Vodafone UK - Oxford
Gisa was absolutely amazing. She talked everything through with me and went above and beyond in doing so.

Reply from Vodafone UK - Oxford
I visited Vodafone today to get a broadband contract. I was very pleased with the service that Tolis offered me. He was very transparent and thorough. I found his overall service quick, easy to understand and useful.

Reply from Vodafone UK - Oxford
Anjie has been most helpful to me , to make my phone work properly and emails and updated home broadband. Definitely recommend such a lovely girl. Very kind and patient.

Reply from Vodafone UK - Oxford
I was completely impressed with Anjie's professionalism and customer service. She was so friendly and made the whole process smooth, ensuring I felt comfortable throughout. The customer service was top-notch.

Reply from Vodafone UK - Oxford
Irgisa and Maryan are super stars!! They really know what they are about and are a gold standard in customer care.

Reply from Vodafone UK - Oxford
I was served by Anjie and Maryam at Vodafone Oxford today. They had my new phone set up within an hour and it's all working fine. Thanks ladies!

Reply from Vodafone UK - Oxford
Gisa and Maryam. Very helpful and went above and beyond with giving me the best deal. Thank you.

Reply from Vodafone UK - Oxford
My sales person Maryam was very helpful, and managed to find a good SIM only option for me. The only downside was that the computer system seemed a bit slow.

Reply from Vodafone UK - Oxford
I had a wonderful experience with Anjie. She was so helpful kind and sociable.

Reply from Vodafone UK - Oxford
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