Tolis was a superstar at your Oxford branch helping us with a replacement phone after my son lost his. He was very patient, talked me through all the options and couldn’t have provided a better experi... See more
Company replied
Location
Switch location3 Cornmarket Street, OX1 3EX OXFORD, GB
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I was served by Tolis and he was so friendly, professional and proactive. He helped me find the airtime plan that perfectly suits my need. I will highly recommend Vodafone Oxford given the impeccable... See more
Company replied
There was quite a long wait to see an advisor but it was worth it! Tolis was absolutely delightful! Friendly, helpful and professional and he persisted in trying to solve my problem until he succeeded... See more
Company replied
Paul was very helpful - my phone had completely died, so he clearly explained my options within my price range etc, and patiently helped me secure a new handset and transfer all data over. The fact th... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Oxford
Written by the company
Contact info
3 Cornmarket Street, OX1 3EX, OXFORD, United Kingdom
4.9
Excellent
231 reviews
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Exceptional service
Daniel and Nick were exceptional. I went into the store with several issues which were sorted in a professional and courteous manner. It is so heartening to experience such excellent service. Well done to both. Superb.
April 10, 2026
Unprompted review
Reply from Vodafone UK - Oxford
Hey Jeremy,
Thanks for the lovely review and fantastic support for Daniel and Nick.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent service by Anjie
I was seen by Anjie. She was friendly, courteous and efficient. She was very knowledgeable and was able to answer all my questions. Excellent service!
April 7, 2026
Unprompted review
Reply from Vodafone UK - Oxford
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Dan
Dan helped us get a new phone on our account for a family member as well as checking our current sim deals to make sure that the prices were the best possible. He was helpful, kind and patient. Perfect.
April 6, 2026
Unprompted review
Reply from Vodafone UK - Oxford
Hey Jacqui,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nice and efficient: Give Paul a raise
I went in around 5:00 and was assisted by Pual. He is nice and humorous. Took care of my concerns efficiently. Got what I wanted and I walked out around 5:30. He definitely deserve a raise. (Oxford Vodafone)
April 1, 2026
Unprompted review
Reply from Vodafone UK - Oxford
Hey Bo,
Thanks for the lovely review and fantastic support for Pual.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Experienced and knowledgeable Very helpful and easy to talk too
Very helpful and easy to talk too. Offered the best deals and thus signed me up for another 24 months.
March 31, 2026
Unprompted review
Reply from Vodafone UK - Oxford
This is great to hear, thanks for your review.
Vodafone, Social Media team.
Just been to the Oxford
Just been to the Oxford - Vodafone store. Catalin served and redid my upgrade. First class service
March 27, 2026
Unprompted review
Reply from Vodafone UK - Oxford
Hey Milan,
Thanks for the lovely review and fantastic support for Catalin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
The WORST SERVICE I have ever received
The WORST SERVICE I have ever received! The staff were rude, unfriendly, unhelpful and curt.. I’ve been a Vodafone customer for years and have NO intention of remaining one.
March 25, 2026
Unprompted review
Reply from Vodafone UK - Oxford
Hey Jeff,
I apologize for the issues you've been experiencing with us. I am truly sorry for the unpleasant experience you've had to endure. I recommend reaching out to the calling teams by dialing 0333 304 0191 or speaking to them via Live Chat here: http://vodafone.uk/2LCJiTm.
If there's anything at all you still need help with, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2
Thanks,
Vodafone Social Media Team
Upgrades
Anjie,Oxford store,was great & helped in getting me the best package for upgrades/new contracts.Polite & very helpful
March 18, 2026
Unprompted review
Reply from Vodafone UK - Oxford
Hey Trevor,
Thanks for the lovely review and fantastic support for Anjie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I recently upgraded to a new phone and…
I recently upgraded to a new phone and had such a great experience. Catalin was incredibly helpful, patient, and knowledgeable throughout the whole process. He took the time to explain everything clearly, helped me choose the right device for my needs, and made sure all my data was transferred smoothly.
What really stood out was his friendly attitude and willingness to go the extra mile to make sure I was comfortable using my new phone before leaving. It made the whole experience stress-free and enjoyable. Big thanks to Catalin.
I highly recommend this store to anyone looking to upgrade their phone — excellent service and genuinely supportive staff!
March 17, 2026
Unprompted review
Reply from Vodafone UK - Oxford
Hey Ibtissam,
Thanks for the lovely review and fantastic support for Catalin. We value your review. It's heartwarming to read such encouraging feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Anjie
Anjie!
After spending the entire day being passed from piller to post i sen to the oxford store ready to kick off!
However Anjie took one look at the phone, sugested switching to am esim, prosessed it and got the whole thing sorted in a couple of mins.
A reall asset to the company
Many thanks
March 17, 2026
Unprompted review
Reply from Vodafone UK - Oxford
Hey jaden,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very helpful and patient
Tolis was very helpful and patient. Completed everything I needed
March 12, 2026
Unprompted review
Reply from Vodafone UK - Oxford
Hey Alison,
Thanks for the lovely review and fantastic support for Tolis.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Cheery + helpful Paul (Oxford)
Paul was very helpful - my phone had completely died, so he clearly explained my options within my price range etc, and patiently helped me secure a new handset and transfer all data over. The fact that his system took nearly TWO HOURS to achieve this is beyond belief but his good humour helped the time fly. Thanks Paul, for making an awful day better.
March 14, 2026
Unprompted review
Reply from Vodafone UK - Oxford
Hey Emma,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Mr Tolis was extremely good person
Mr Tolis was extremely good person, who managed to get my telephone back to what it was at the beginning. I would definetely recommend Mr Tolis to anybody that have any problems with a Mobile. He was extremely patience with all our queries, answering them with good manners and excellent service.
With kind regards.
Dr. Brian S. McBeth
March 10, 2026
Unprompted review
Reply from Vodafone UK - Oxford
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Tolis was very friendly and efficient
Tolis was very friendly and efficient. Thanks!
February 27, 2026
Unprompted review
Reply from Vodafone UK - Oxford
Hi Arda,
Thank you so much for your wonderful review and the amazing support you’ve shown for Tolis —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
An excellent service
An excellent service, Toliz is very professional and a help with product explanation.
February 16, 2026
Unprompted review
Reply from Vodafone UK - Oxford
Hey Edith,
Thanks for the lovely review and fantastic support for Toliz.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tolis made everything simple and easy...
Tolis made everything simple and easy...
February 19, 2026
Unprompted review
Reply from Vodafone UK - Oxford
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had a very good experience buying…
I had a very good experience buying Vodafone SIM from Paul. He was very nice, friendly, and very easy to communicate with. The whole process went smoothly because he was understanding and patient. He explained everything clearly and made sure I was comfortable with the purchase. I really appreciate his helpful and professional attitude.
February 27, 2026
Unprompted review
Reply from Vodafone UK - Oxford
Hey Dilraj,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent Service from the gentleman…
Excellent Service from the gentleman who greeted me (30+ years experience) to his right hand lady Maryam who was thorough patient knowledgeable helpful and a pleasure to deal with
February 26, 2026
Unprompted review
Reply from Vodafone UK - Oxford
Hey Enrico,
Thanks for the lovely review and fantastic support for Maryam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Oxford
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I had a great experience with Vodafone
I had a great experience with Vodafone. The service was excellent from start to finish. Paul was very friendly, professional, and had a great sense of humor, which made the whole process enjoyable and stress-free.
Thank you for the outstanding customer service!
我在 Vodafone 有一次非常棒的體驗。從頭到尾的服務都非常出色。Paul 非常親切、專業，而且很有幽默感，讓整個過程既愉快又沒有壓力。
感謝這麼優秀的客戶服務！
February 17, 2026
Unprompted review
Reply from Vodafone UK - Oxford
Hey there,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Paul.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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