Came in today to upgrade a phone and a airtime plane. We were greated by Mohamed extremely nice guy help us through it all giving different options and sorting out everything we needed 😁 Had a grea... See more
Company replied
22A Rye Lane, SE15 5BS LONDON, GB
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Came in today to upgrade a phone and a airtime plane. We were greated by Mohamed extremely nice guy help us through it all giving different options and sorting out everything we needed 😁 Had a grea... See more
Company replied
Ivanovitch was amazing! I have been struggling for a very long time to access my online Voxi account. After countless contacts to their online chat and getting nowhere, Ivanovitch was able to prompt... See more
Company replied
I have excellent service from mohammed. He was extremely helpful and helps me ttansfer everything to my new phone. I thought i lost all of my pictures of my late huband trying it my self. He somehow h... See more
Company replied
Excellent customer service by Mo. He was very friendly and helped me pick the right phone.
Company replied
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22A Rye Lane, SE15 5BS, LONDON, United Kingdom
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Simply a sales adviser called Praise, assisted thoroughly with my questions or need. I recommend him

Reply from Vodafone UK - Peckham
The Vodafone Peckham team are very great! The store manager waqar was very helpful. He helped me sort out the issue of my phone

Reply from Vodafone UK - Peckham
I'm very pleased with the service I've received from the Peckham team. Thank you Praise for being so patient

Reply from Vodafone UK - Peckham
Her knowledge is fantastic, I’m so tankful for your time and patience to help me understand my bill,

Reply from Vodafone UK - Peckham
By far, the absolute best experience I've had in all my years with Vodafone.
The store manager was able to resolve a query issue and provide a much better than previously offered upgrade option for me, which was selected.

Reply from Vodafone UK - Peckham
Bruce was simply outstanding sales advisor

Reply from Vodafone UK - Peckham
I just wanted to thank Ivanovitch for the service today, I wanted a contract and he explained everything. Thank you so much, Vodafone for having a nice customer service

Reply from Vodafone UK - Peckham
Really good experience in store today with Hamid! Amazing team

Reply from Vodafone UK - Peckham
Great service by Hamid at the Peckham branch! He is a tech Savy! What the Eltham branch could not do, or those on line, he Hamid did in few seconds.
He gave me my life line back . Thank you, Hamid . You deserve a commendation. I hope the other costumers and employer appreciate you. He is very calm, attentive approachable … well done.

Reply from Vodafone UK - Peckham
I went to the store and they helped me withu device

Reply from Vodafone UK - Peckham
Hamid has been fantastic with the customer service,he's very helpful in everywhere it's needed, it's great to have someone like him in the peckham shop all the time .Well done for your help mate

Reply from Vodafone UK - Peckham
Thanks to Hamid had a lovely experience in store. Got all the sums for my daughters sorted out

Reply from Vodafone UK - Peckham
Hamid was really so helpful, respectful. He offered me different options from which I can choose the suitable one for my requirements, explained everything clearly and honestly and answered all my questions with patience. Thank you so much Hamid.

Reply from Vodafone UK - Peckham
Always an excellent service from hana in the Peckham store

Reply from Vodafone UK - Peckham

Reply from Vodafone UK - Peckham
I had attended Tottenham Court Road store on Friday after my phone was stolen and they completed a sim swap. Unfortunately this did not work. When I called Vodafone it still wasn’t fixed and they said it will take another 24 hours. I arrived in the Peckham store on Sunday as it still wasn’t working. After a few seconds of my arrival. Hamid spoke to me and said he would try his best to sort my problem. Hamid was extremely polite and tried to cheer me up, he was very quick in solving my issue and got my phone working straight away. Peckham is a fantastic store with really good customer service, thank you Hamid for sorting my sim so quickly.

Reply from Vodafone UK - Peckham
I had the pleasure of experiencing exceptional customer service by the lovely Hana. I walked into the shop clueless with a bag of questions however she was extremely patient and thoroughly answered all of my questions, addressing the concerns I had. Through this, we were able to find the best deal for me and I left satisfied! Her friendly, welcoming approach is what turned a stressful experience into a blissful one. 11/10!

Reply from Vodafone UK - Peckham
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