Came in today to upgrade a phone and a airtime plane. We were greated by Mohamed extremely nice guy help us through it all giving different options and sorting out everything we needed 😁 Had a grea... See more
Company replied
22A Rye Lane, SE15 5BS LONDON, GB
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Came in today to upgrade a phone and a airtime plane. We were greated by Mohamed extremely nice guy help us through it all giving different options and sorting out everything we needed 😁 Had a grea... See more
Company replied
Ivanovitch was amazing! I have been struggling for a very long time to access my online Voxi account. After countless contacts to their online chat and getting nowhere, Ivanovitch was able to prompt... See more
Company replied
I have excellent service from mohammed. He was extremely helpful and helps me ttansfer everything to my new phone. I thought i lost all of my pictures of my late huband trying it my self. He somehow h... See more
Company replied
Excellent customer service by Mo. He was very friendly and helped me pick the right phone.
Company replied
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22A Rye Lane, SE15 5BS, LONDON, United Kingdom
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The manager Ivanovitch was so rude and refused to serve me after I waited 1hr 30 mins JUST FOR A SIM CARD! Instead he was flirting with the girl who was in front of me. I was obviously mad at this point as I had plans which were ruined just for him to say he’s not going to serve me. Also his little minion praise needs to know when to stop talking. In conclusion hate this place from the bottom of my heart and do not recommend anyone to come .

Reply from Vodafone UK - Peckham
Hamid was extremely helpful, efficient and made the entire process seamless, unlike my terrible experience with O2 today

Reply from Vodafone UK - Peckham

Reply from Vodafone UK - Peckham
Staff was absolutely amazing. Perfect explanation of items and contracts given.

Reply from Vodafone UK - Peckham
I had issues with my sim Gemima was very patient and helpful. I wish i could give her a 10!

Reply from Vodafone UK - Peckham
Gemima was helpful and gave excellent service. Unfortunately the same could not be said for the store manager, Waqar or assistant Praise who were unhelpful and came across as arrogant

Reply from Vodafone UK - Peckham
Ivanovitch was very pleasant and very helpful.

Reply from Vodafone UK - Peckham
Great service very helpful specially : Gemima

Reply from Vodafone UK - Peckham
Feel good and the store manager is excellent

Reply from Vodafone UK - Peckham
Hamilton from Vodafone peckham branch attended to well as he did everything professionally and calmly.

Reply from Vodafone UK - Peckham
I had an old phone and wanst sure if I should buy a new one, this young boy just made my day good phone amazing plan thank you Ivan

Reply from Vodafone UK - Peckham
They have been really helpful in helping me navigate the different options available, making sure I made an informed choice.

Reply from Vodafone UK - Peckham
I was in the Shop, today ivanovitch Just served me, due my spanish he was able to help me with the language was really helpful

Reply from Vodafone UK - Peckham
Amazing company I like it Medsatu was amazing.she helped me thoroughly and I enjoyed the customer services

Reply from Vodafone UK - Peckham
Ivanovitch
Helpd me taking my third contract with Vodafone, he always explaining all the details, and I understand everything.
Just want to to thank you

Reply from Vodafone UK - Peckham
Today I had a wonderful experience, the very attentive polite attendant and solved everything I wanted, thank you to the Vodafone team

Reply from Vodafone UK - Peckham
Very fluent and calm and supportive

Reply from Vodafone UK - Peckham
Team was very helpful and explained everything.

Reply from Vodafone UK - Peckham
Hamid was excellent. Top class in every way. Greatest asset at Peckham.

Reply from Vodafone UK - Peckham
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