Vodafone UK - Peckham Reviews 

275
TrustScore 5 out of 5

4.9

22A Rye Lane, SE15 5BS LONDON, GB


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Rated 5 out of 5 stars

Came in today to upgrade a phone and a airtime plane. We were greated by Mohamed extremely nice guy help us through it all giving different options and sorting out everything we needed 😁 Had a grea... See more

Company replied

Rated 5 out of 5 stars

Ivanovitch was amazing! I have been struggling for a very long time to access my online Voxi account. After countless contacts to their online chat and getting nowhere, Ivanovitch was able to prompt... See more

Company replied

Rated 5 out of 5 stars

I have excellent service from mohammed. He was extremely helpful and helps me ttansfer everything to my new phone. I thought i lost all of my pictures of my late huband trying it my self. He somehow h... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service by Mo. He was very friendly and helped me pick the right phone.

Company replied


Company details


Contact info

  • 22A Rye Lane, SE15 5BS, LONDON, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

275 reviews

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1-star

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4.9

All reviews

(275)

42,031 reviews in the last 12 months

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Rated 1 out of 5 stars

DONT COME HERE

The manager Ivanovitch was so rude and refused to serve me after I waited 1hr 30 mins JUST FOR A SIM CARD! Instead he was flirting with the girl who was in front of me. I was obviously mad at this point as I had plans which were ruined just for him to say he’s not going to serve me. Also his little minion praise needs to know when to stop talking. In conclusion hate this place from the bottom of my heart and do not recommend anyone to come .

October 6, 2024
Unprompted review
Vodafone UK - Peckham logo

Reply from Vodafone UK - Peckham

Hi Tamiaa,

Sorry to hear how you've been left feeling. Please message us with any unresolved concerns via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone and we'll do everything we can to help.

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Hamid was extremely helpful

Hamid was extremely helpful, efficient and made the entire process seamless, unlike my terrible experience with O2 today

September 19, 2024
Unprompted review
Vodafone UK - Peckham logo

Reply from Vodafone UK - Peckham

Hi Lukas,

Thanks for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Great!!

Great!!! We had a wonderful experience

September 14, 2024
Unprompted review
Vodafone UK - Peckham logo

Reply from Vodafone UK - Peckham

Hey Federico,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Staff was absolutely amazing

Staff was absolutely amazing. Perfect explanation of items and contracts given.

September 9, 2024
Unprompted review
Vodafone UK - Peckham logo

Reply from Vodafone UK - Peckham

Hi Adeola,

Thank you for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

great service.

great service.

September 4, 2024
Unprompted review
Vodafone UK - Peckham logo

Reply from Vodafone UK - Peckham

Hi Wanderson ,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

I had issues with my sim Gemima was…

I had issues with my sim Gemima was very patient and helpful. I wish i could give her a 10!

September 4, 2024
Unprompted review
Vodafone UK - Peckham logo

Reply from Vodafone UK - Peckham

Hi Kimete,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and Gemima has helped get your issue fixed.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Rated 3 out of 5 stars

Gemima was helpful and gave excellent…

Gemima was helpful and gave excellent service. Unfortunately the same could not be said for the store manager, Waqar or assistant Praise who were unhelpful and came across as arrogant

September 3, 2024
Unprompted review
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Reply from Vodafone UK - Peckham

Hi Lindi. Thank you for your review for Gemima. That being said, it's disappointing to see your feedback for the store manager - this isn't the experience we wanted you to have, nor the service that we strive for here at Vodafone. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ivanovitch was very pleasant and very…

Ivanovitch was very pleasant and very helpful.

September 2, 2024
Unprompted review
Vodafone UK - Peckham logo

Reply from Vodafone UK - Peckham

Hi Esme,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service very helpful specially

Great service very helpful specially : Gemima

September 2, 2024
Unprompted review
Vodafone UK - Peckham logo

Reply from Vodafone UK - Peckham

Hi Ank.

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the great the help Gemima has provided.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Feel good and the store manager is…

Feel good and the store manager is excellent

August 27, 2024
Unprompted review
Vodafone UK - Peckham logo

Reply from Vodafone UK - Peckham

Hi Haliya,

Thank you for taking the time to review and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service

Hamilton from Vodafone peckham branch attended to well as he did everything professionally and calmly.

August 23, 2024
Unprompted review
Vodafone UK - Peckham logo

Reply from Vodafone UK - Peckham

Hi Florence,

Thank you for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

I had an old phone and wanst sure if I…

I had an old phone and wanst sure if I should buy a new one, this young boy just made my day good phone amazing plan thank you Ivan

August 14, 2024
Unprompted review
Vodafone UK - Peckham logo

Reply from Vodafone UK - Peckham

Hi Michael,

What excellent feedback! Thanks for taking the time to let us know. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful staff!

They have been really helpful in helping me navigate the different options available, making sure I made an informed choice.

August 12, 2024
Unprompted review
Vodafone UK - Peckham logo

Reply from Vodafone UK - Peckham

Hi Dario. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

peckham

I was in the Shop, today ivanovitch Just served me, due my spanish he was able to help me with the language was really helpful

August 12, 2024
Unprompted review
Vodafone UK - Peckham logo

Reply from Vodafone UK - Peckham

Hi Dinorah,

Thank you for taking the time to leave a review and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent

Amazing company I like it Medsatu was amazing.she helped me thoroughly and I enjoyed the customer services

August 8, 2024
Unprompted review
Vodafone UK - Peckham logo

Reply from Vodafone UK - Peckham

Hey Hailab,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ivanovitch

Ivanovitch
Helpd me taking my third contract with Vodafone, he always explaining all the details, and I understand everything.
Just want to to thank you

August 6, 2024
Unprompted review
Vodafone UK - Peckham logo

Reply from Vodafone UK - Peckham

Hi there! Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Today I had a wonderful experience

Today I had a wonderful experience, the very attentive polite attendant and solved everything I wanted, thank you to the Vodafone team

July 25, 2024
Unprompted review
Vodafone UK - Peckham logo

Reply from Vodafone UK - Peckham

Hi Cristiano. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hamid was excellent

Hamid was excellent. Top class in every way. Greatest asset at Peckham.

July 15, 2024
Unprompted review
Vodafone UK - Peckham logo

Reply from Vodafone UK - Peckham

Hello Simon,

Thanks for this great feedback! We're delighted you had a 5 star experience.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

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