Vodafone UK - Peckham Reviews 

275
TrustScore 5 out of 5

4.9

22A Rye Lane, SE15 5BS LONDON, GB


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Rated 5 out of 5 stars

Came in today to upgrade a phone and a airtime plane. We were greated by Mohamed extremely nice guy help us through it all giving different options and sorting out everything we needed 😁 Had a grea... See more

Company replied

Rated 5 out of 5 stars

Ivanovitch was amazing! I have been struggling for a very long time to access my online Voxi account. After countless contacts to their online chat and getting nowhere, Ivanovitch was able to prompt... See more

Company replied

Rated 5 out of 5 stars

I have excellent service from mohammed. He was extremely helpful and helps me ttansfer everything to my new phone. I thought i lost all of my pictures of my late huband trying it my self. He somehow h... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service by Mo. He was very friendly and helped me pick the right phone.

Company replied


Company details


Contact info

  • 22A Rye Lane, SE15 5BS, LONDON, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

275 reviews

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4.9

All reviews

(275)

41,964 reviews in the last 12 months

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Rated 5 out of 5 stars

Steven and praise were so helpful and…

Steven and praise were so helpful and made the process easy

December 14, 2024
Unprompted review
Vodafone UK - Peckham logo

Reply from Vodafone UK - Peckham

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I would highly recommend this store (…

I would highly recommend this store ( Peckham Rye ) .Appreciate Steven’s outstanding service—he is friendly, attentive, and professional.

December 13, 2024
Unprompted review
Vodafone UK - Peckham logo

Reply from Vodafone UK - Peckham

Hey Lee,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service, great overall experience.

Great customer service, all of my needs were acquired to and polite and friendly staff, one in particular David. Attended to my needs promptly and helped me with all of my issues.

December 10, 2024
Unprompted review
Vodafone UK - Peckham logo

Reply from Vodafone UK - Peckham

Hi Kimberly,

These are lovely kind words of feedback for David. Thanks for taking your time to support us. If you ever need anything, please send us a message through Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Tola is an asset to the company in the…

Tola is an asset to the company in the way shedealt with me. Excellent

December 3, 2024
Unprompted review
Vodafone UK - Peckham logo

Reply from Vodafone UK - Peckham

Hi Adrina, thanks for your feedback. We love seeing that one of our team made such a great impression on you ☺️
Thanks again, The Vodafone Social Media Team

Rated 5 out of 5 stars

I’m very much happy with your service…

I’m very much happy with your service so far

November 30, 2024
Unprompted review
Vodafone UK - Peckham logo

Reply from Vodafone UK - Peckham

Hi Donatus. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I really wanted a broadband

I really wanted a broadband, and ivanovirch was fantastic he helped me with everything thank you

November 30, 2024
Unprompted review
Vodafone UK - Peckham logo

Reply from Vodafone UK - Peckham

Hi Folakemi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service in store

November 30, 2024
Unprompted review
Vodafone UK - Peckham logo

Reply from Vodafone UK - Peckham

Hi Steven,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Perfect service by Ivan

November 18, 2024
Unprompted review
Vodafone UK - Peckham logo

Reply from Vodafone UK - Peckham

Hi Paul. Thank you for your review for Ivan. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tola in Peckham

Tola, was amazing in the Peckham store! So helpful and gave great advice! Superstar service

November 12, 2024
Unprompted review
Vodafone UK - Peckham logo

Reply from Vodafone UK - Peckham

Hi Emily,

These are lovely kind words of feedback for Tola. Thanks for taking your time to support us. If you ever need anything, please send us a message through Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Outstanding service from Ivanovitch

I recently visited the Vodafone store in Peckham and had a fantastic experience thanks to the sales associate Ivanovitch. From the moment I walked in, he was warm, welcoming, and genuinely attentive to my needs. Ivanovitch took the time to thoroughly understand my requirements, answer all my questions, and walk me through the best options available. His knowledge and dedication to finding the perfect solution were truly impressive.

Not only did he make the entire process smooth and stress-free, but his patience and professionalism also left a lasting impression. It’s rare to find such exceptional customer service, and Ivanovitch exceeded all expectations! Thank you Ivanovitch for the incredible support , Vodafone you better give him a raise or promotion well deserved!

November 1, 2024
Unprompted review
Vodafone UK - Peckham logo

Reply from Vodafone UK - Peckham

Hello, Chaima,

It's great to hear that you received a 5 star service from Ivanovitch! Thanks for taking the time to provide feedback on this.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Bo was so knowledgeable and helpful

Bo was so knowledgeable and helpful! Outstanding service!

October 29, 2024
Unprompted review
Vodafone UK - Peckham logo

Reply from Vodafone UK - Peckham

Hi Tony,

Thank you for taking the time to leave us a 5 star review and thank you for the amazing feedback about Bo.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Gemima was brilliant

Gemima was brilliant. She helped my son and I expertly get a new phone contract and phone. She offered us the best deals on the day and found great ways to make the contracts work for us. We got 50% our 2nd phone contract too, which was an unexpected surprise.
When my phone arrives next week she's personally offered to set up and transfer all my information across. I couldn't be happier with the service. Great customer service!

October 25, 2024
Unprompted review
Vodafone UK - Peckham logo

Reply from Vodafone UK - Peckham

Hi Sophie,

This is lovely feedback for Gemima. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

The employee was very helpful and kind

The employee was very helpful and kind, there was a system error but he did his best to solve it and helped me without any error.

October 19, 2024
Unprompted review
Vodafone UK - Peckham logo

Reply from Vodafone UK - Peckham

Hi Elif,

Thank you for taking the time to leave us a 5 star review and the feedback as well.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

I had a fantastic experience at…

I had a fantastic experience at Vodafone when upgrading my contract. I was served by the manager, Waqqar, himself which was a shock as he was leading the staff by example. Whilst serving me he educated me on what my current deal/usage was enquired what I was I looking for. He then suggested deals that’s were more suited for me and educated me on a handful of offers available that I was not aware of. He was very approachable and charming. I often leave Vodafone satisfied but today I left extremely happy. You don’t often see a manager himself on the floor serving people the way this man was. Interacting with all the customers and welcoming them in. He managed my upgrade whilst giving guidance to his staff smoothly. Peckham is very lucky to have Waqqar. I was so impressed by this man’s ability as a salesman I return 5mins later with two boxes of chocolate for him.

October 19, 2024
Unprompted review
Vodafone UK - Peckham logo

Reply from Vodafone UK - Peckham

Hi there,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with the team i store and the amazing feedback on the service you have been given.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Andreas showed really good customer…

Andreas showed really good customer service and helped me with my iPad data.

October 19, 2024
Unprompted review
Vodafone UK - Peckham logo

Reply from Vodafone UK - Peckham

Hi Roger,

Thank you for taking the time to leave us a 5 star review and the feedback provided about Andreas great customer service.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

great customer service from Bo.

great customer service from Bo.

October 18, 2024
Unprompted review
Vodafone UK - Peckham logo

Reply from Vodafone UK - Peckham

Hi Amir,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from bo and praise we got…

Great service from bo and praise we got everything we needed helpful and friendly

October 12, 2024
Unprompted review
Vodafone UK - Peckham logo

Reply from Vodafone UK - Peckham

Hey Jackie,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Bo was of great assistance to me

Bo was of great assistance to me, I recommend him anytime, any day

October 12, 2024
Unprompted review
Vodafone UK - Peckham logo

Reply from Vodafone UK - Peckham

Hi Gladness,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the feedback about the great service Bo provided.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

I was in Peckham store they were so…

I was in Peckham store they were so helpful thank you guys

October 11, 2024
Unprompted review
Vodafone UK - Peckham logo

Reply from Vodafone UK - Peckham

Hi Ibrahim. Thank you for your review for the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gemima and Bo were really helpful and…

Gemima and Bo were really helpful and patient, they helped me with all my inquiries.

October 11, 2024
Unprompted review
Vodafone UK - Peckham logo

Reply from Vodafone UK - Peckham

Hi Amaka. Thank you for your review for both Gemima and Bo. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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