Vodafone UK - Peckham Reviews 

275
TrustScore 5 out of 5

4.9

22A Rye Lane, SE15 5BS LONDON, GB


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Rated 5 out of 5 stars

Came in today to upgrade a phone and a airtime plane. We were greated by Mohamed extremely nice guy help us through it all giving different options and sorting out everything we needed 😁 Had a grea... See more

Company replied

Rated 5 out of 5 stars

Ivanovitch was amazing! I have been struggling for a very long time to access my online Voxi account. After countless contacts to their online chat and getting nowhere, Ivanovitch was able to prompt... See more

Company replied

Rated 5 out of 5 stars

I have excellent service from mohammed. He was extremely helpful and helps me ttansfer everything to my new phone. I thought i lost all of my pictures of my late huband trying it my self. He somehow h... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service by Mo. He was very friendly and helped me pick the right phone.

Company replied


Company details


Contact info

  • 22A Rye Lane, SE15 5BS, LONDON, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

275 reviews

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4.9

All reviews

(275)

41,964 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The way i was attended by Davide to…

The way i was attended by Davide to easy and straight forward explanation

March 3, 2025
Unprompted review
Vodafone UK - Peckham logo

Reply from Vodafone UK - Peckham

Hi Awodi

Thank you for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Davide was amazing today would…

Davide was amazing today would recommend him

March 3, 2025
Unprompted review
Vodafone UK - Peckham logo

Reply from Vodafone UK - Peckham

Hi Bola,

Thank you for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

It was a great experience today by…

It was a great experience today by Mohammed. He really helped me get my phone upgraded. A really lifesaver and kind soul. Thank you very much :). I already gave up with upgrading but he made it possible.

March 3, 2025
Unprompted review
Vodafone UK - Peckham logo

Reply from Vodafone UK - Peckham

Hello Jennifer,

It's great to hear about the positive experience which you received in store from Mohammed, and we appreciate you taking the time to leave a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent Service

Had an amazing time today, the service was so attentive and helpful, I solved a problem I had been having for weeks in the matter of a short sitting. Ivanovitch helped me and got straight to it- if I ever have problems again I’d definitely go out of my way to visit this store.

February 23, 2025
Unprompted review
Vodafone UK - Peckham logo

Reply from Vodafone UK - Peckham

Hi Ruby. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very Fantastic & Helpful Staff. Excellent Customer Service from him.

First, this Staff provided a fantastic and excellent customer service to me. He explained every stage of the transactions, savings and options. Very transparent and excellent service.

February 15, 2025
Unprompted review
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Reply from Vodafone UK - Peckham

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service

I meet with omotola at the Peckham store, she was very respectful .well behaved. She is a good selection girl. But she dud not give me a cup of tea. Am happy with what I bought at Vodafone. Tx Mary fash

February 5, 2025
Unprompted review
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Reply from Vodafone UK - Peckham

Hello, Mary,

It's great to hear that you received a 5 star service from Omotola! Thanks for taking the time to provide feedback on this.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mohammed was very patient and helpful…

Mohammed was very patient and helpful towards my aunt and I while helping us set up our phone contract. He was nice and made us feel comfortable

February 3, 2025
Unprompted review
Vodafone UK - Peckham logo

Reply from Vodafone UK - Peckham

Hi Ayinla. Thank you for your review for Mohammed. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Andreas was very helpful in upgrading…

Andreas was very helpful in upgrading my contract

February 1, 2025
Unprompted review
Vodafone UK - Peckham logo

Reply from Vodafone UK - Peckham

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mo was approachable and helpful

Mo was approachable and helpful. He explained clearly what I have to do to renew my contract.

January 28, 2025
Unprompted review
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Reply from Vodafone UK - Peckham

Hi Adebinpe. Thank you for your review for Mo. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience

Great experience
Thank you guys

January 26, 2025
Unprompted review
Vodafone UK - Peckham logo

Reply from Vodafone UK - Peckham

Hi Issa,

Thank you for taking the time to review and sharing this great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

David was absolutely brilliant

David was absolutely brilliant

January 23, 2025
Unprompted review
Vodafone UK - Peckham logo

Reply from Vodafone UK - Peckham

Hi Kim,

Thank you for your review and great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Andreas helped me with my add line and…

Andreas helped me with my add line and home broadband upgrade

January 18, 2025
Unprompted review
Vodafone UK - Peckham logo

Reply from Vodafone UK - Peckham

Hi there,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

I found myself in shop to make…

I found myself in shop to make enquiries about my bill, and I found out a lot has been wrong in the past due to expired contracts but due to the help of Steven I got it fix and a new phone. Very happy!

January 17, 2025
Unprompted review
Vodafone UK - Peckham logo

Reply from Vodafone UK - Peckham

Hi Idowu,

Thank you for your review. It’s great to hear of your positive experience with Steven. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Andrea's helped me get a good deal on…

Andrea's helped me get a good deal on my upgrade.

January 16, 2025
Unprompted review
Vodafone UK - Peckham logo

Reply from Vodafone UK - Peckham

Hi Kanneh. Thank you for your review for Andrea. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience- patient staff and…

Great experience- patient staff and knowledgeable. New starter Mohamed has been great!

January 16, 2025
Unprompted review
Vodafone UK - Peckham logo

Reply from Vodafone UK - Peckham

Hi Olivia. Thank you for your review for Mohamed and the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came in to see Davide at the Peckham…

Came in to see Davide at the Peckham store, absolute delight of a young man for anyone going in I would 100 recommend going in to see him.

January 10, 2025
Unprompted review
Vodafone UK - Peckham logo

Reply from Vodafone UK - Peckham

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Rated 5 out of 5 stars

Davide from Vodafone

Davide served me. He was very polite and formal. Helped with my upgrad

December 20, 2024
Unprompted review
Vodafone UK - Peckham logo

Reply from Vodafone UK - Peckham

Hi Desiree,

We appreciate your feedback and kind words about Davide. If you ever need further help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing help from davide was very…

Amazing help from davide was very helpful and i would highly recommend coming in getting his assistance

December 17, 2024
Unprompted review
Vodafone UK - Peckham logo

Reply from Vodafone UK - Peckham

Hi Sirius,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Super service

The service received in store from David was both professional and friendly.
I went in for sn upgrade, he was knowledgeable on the product and was able to answer all questions asked. He is an asset to you team. Very happy with my experience today. Thank you.

December 14, 2024
Unprompted review
Vodafone UK - Peckham logo

Reply from Vodafone UK - Peckham

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

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