Vodafone UK - Peckham Reviews 

275
TrustScore 5 out of 5

4.9

22A Rye Lane, SE15 5BS LONDON, GB


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Rated 5 out of 5 stars

Came in today to upgrade a phone and a airtime plane. We were greated by Mohamed extremely nice guy help us through it all giving different options and sorting out everything we needed 😁 Had a grea... See more

Company replied

Rated 5 out of 5 stars

Ivanovitch was amazing! I have been struggling for a very long time to access my online Voxi account. After countless contacts to their online chat and getting nowhere, Ivanovitch was able to prompt... See more

Company replied

Rated 5 out of 5 stars

I have excellent service from mohammed. He was extremely helpful and helps me ttansfer everything to my new phone. I thought i lost all of my pictures of my late huband trying it my self. He somehow h... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service by Mo. He was very friendly and helped me pick the right phone.

Company replied


Company details


Contact info

  • 22A Rye Lane, SE15 5BS, LONDON, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

275 reviews

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4.9

All reviews

(275)

41,878 reviews in the last 12 months

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Rated 5 out of 5 stars

I have been in Vodafone and Michelle…

I have been in Vodafone and Michelle was great!

She was very helpfull and she guide me through to get the best deal.

Very good member of the staff.

December 12, 2025
Unprompted review
Vodafone UK - Peckham logo

Reply from Vodafone UK - Peckham

Hey Gloria,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mohammad was so helpful and patient

Mohammad was so helpful and patient
All of the people working here were friendly and helpful
Highly recommended :)

December 12, 2025
Unprompted review
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Reply from Vodafone UK - Peckham

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Andres helped me out with my phone issue

Andres helped me out with my phone issue

November 27, 2025
Unprompted review
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Reply from Vodafone UK - Peckham

Hey Koyejo,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic customer service delivery

Fantastic customer service delivery. I am satisfied

November 19, 2025
Unprompted review
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Reply from Vodafone UK - Peckham

Thank you for your review and we're happy to hear that you had a fantastic experience.

Vodafone Social Media Team

Rated 5 out of 5 stars

Incredible service…

The guys in Vodafone Peckham were friendly, helpful and reassuring! They got me all sorted out with a new phone with no fuss at all. Mohammed and Ivanovitch really cheered up my Saturday.

November 15, 2025
Unprompted review
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Reply from Vodafone UK - Peckham

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

I received a great service from…

I received a great service from Michelle. Really good adviser

November 14, 2025
Unprompted review
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Reply from Vodafone UK - Peckham

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Shout out to Ivan

Shout out to Ivan, Mo and Abby. They’ve been a Charm

November 14, 2025
Unprompted review
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Reply from Vodafone UK - Peckham

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Ivanovitch!!

Ivanovitch was amazing! I have been struggling for a very long time to access my online Voxi account. After countless contacts to their online chat and getting nowhere, Ivanovitch was able to prompt a password reset that finally was sent to my email after having been unsuccessful previously!

I’m so glad I went into store for face to face help, Ivanovitch was kind, polite and patient throughout! He is an ICON!

November 11, 2025
Unprompted review
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Reply from Vodafone UK - Peckham

Hi. We're happy to hear that you had such a positive experience in our store. We appreciate you taking the time to share your experience and we are so glad that our team member was able to resolve your online access issues with kindness and patience. If you need any help, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant help from Mohammed at the…

Brilliant help from Mohammed at the Vodafone shop in Peckham, South London. He set me up with new phone etc and led me through all the stages very patiently. Superb service.

November 10, 2025
Unprompted review
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Reply from Vodafone UK - Peckham

Hi. We're happy to hear about the positive support you received. We appreciate you sharing your fantastic feedback with us regarding the superb service. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service from Mohammed.

Great customer service from Mohammed.

November 2, 2025
Unprompted review
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Reply from Vodafone UK - Peckham

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Best Customer Service!

I had an absolutely fantastic experience at the Vodafone store in Peckham thanks to Steve. I am from the US and just moved to the area. Initially I very hesitant and unsure about e-sims and how they work. From the moment I walked in the store, he was friendly, patient, and incredibly knowledgeable. He went above and beyond to help me find the best e-sim plan for my needs, explained everything clearly, and made sure I left the store feeling completely confident and satisfied. When there was an issue with my order, he went above and beyond to make sure everything got resolved seamlessly. It’s rare to find customer service this genuine and professional these days. Steve truly cares about his customers and it shows. If you’re thinking of visiting Vodafone in Peckham, ask for Steve. This man deserves a raise!

September 24, 2025
Unprompted review
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Reply from Vodafone UK - Peckham

Hi. We're happy to hear that you had such a positive experience in our Peckham store. We appreciate you sharing your experience and are so glad that you were satisfied with the service you received. Thank you! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mr Mohammed at Peckham Vodafone was…

Mr Mohammed at Peckham Vodafone was very helpful in showing me how to use my scanner for pr code.

October 24, 2025
Unprompted review
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Reply from Vodafone UK - Peckham

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Michelle is good at what she does and…

Michelle is good at what she does and I’m so impressed joining Vodaphone with her good customer service.

Well done Michelle

October 7, 2025
Unprompted review
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Reply from Vodafone UK - Peckham

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mohammed managed to make my day

Mohammed managed to make me go from sim swap to a seamless upgrade. Very efficiently I had no plans on doing this but was persuaded and so happy I did,

October 6, 2025
Unprompted review
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Reply from Vodafone UK - Peckham

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mo is helpful.

October 6, 2025
Unprompted review
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Reply from Vodafone UK - Peckham

Hey Joshua,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Staff stayed behind to help get my new…

Staff stayed behind to help get my new phone set up. Steve was brilliant

September 26, 2025
Unprompted review
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Reply from Vodafone UK - Peckham

Hey Carlos,

Thanks for the lovely review and fantastic support for Steve.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I went to the store today

I went to the store today, it was really brilliant I really like how they were organised the customer service. The advisor gave me a good deal I didn’t even know that you could trade-in your phone he as really good. Thank you ivanovitch

September 26, 2025
Unprompted review
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Reply from Vodafone UK - Peckham

Hey Khadar,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ivan provided incredible customer…

Ivan provided incredible customer service and was very kind in answering all my questions and helped me understand everything.

Top service !

Thank you

September 25, 2025
Unprompted review
Vodafone UK - Peckham logo

Reply from Vodafone UK - Peckham

Hey Ria,

Thanks for the lovely review and fantastic support for Ivan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Andrés did a good job and helped me…

Andrés did a good job and helped me with a sim

September 25, 2025
Unprompted review
Vodafone UK - Peckham logo

Reply from Vodafone UK - Peckham

Hey Alexandra, ​

Thanks for the lovely review and fantastic support for Andres. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​

Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Michelle was very helpful with my…

Michelle was very helpful with my upgrade and helping me to set up My Vodafone app.

September 25, 2025
Unprompted review
Vodafone UK - Peckham logo

Reply from Vodafone UK - Peckham

Hey Carlos,

Thanks for the lovely review and fantastic support for Michelle.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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