Vodafone UK - Peckham Reviews 

275
TrustScore 5 out of 5

4.9

22A Rye Lane, SE15 5BS LONDON, GB


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Rated 5 out of 5 stars

Came in today to upgrade a phone and a airtime plane. We were greated by Mohamed extremely nice guy help us through it all giving different options and sorting out everything we needed 😁 Had a grea... See more

Company replied

Rated 5 out of 5 stars

Ivanovitch was amazing! I have been struggling for a very long time to access my online Voxi account. After countless contacts to their online chat and getting nowhere, Ivanovitch was able to prompt... See more

Company replied

Rated 5 out of 5 stars

I have excellent service from mohammed. He was extremely helpful and helps me ttansfer everything to my new phone. I thought i lost all of my pictures of my late huband trying it my self. He somehow h... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service by Mo. He was very friendly and helped me pick the right phone.

Company replied


Company details


Contact info

  • 22A Rye Lane, SE15 5BS, LONDON, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

275 reviews

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4.9

All reviews

(275)

41,878 reviews in the last 12 months

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Rated 5 out of 5 stars

What a great experience I had in store…

What a great experience I had in store in Peckham today, all the staff were brilliant even the manager. Will definitely go back

September 24, 2025
Unprompted review
Vodafone UK - Peckham logo

Reply from Vodafone UK - Peckham

Hey Emma Tilley,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

It’s was a fantastic experience

It’s was a fantastic experience. Mohamed was friendly, polite and professional.

August 30, 2025
Unprompted review
Vodafone UK - Peckham logo

Reply from Vodafone UK - Peckham

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Awesome

Literally felt that I had needed to purchase an additional accessory in order to complete application.

Walked in Vodafone shop where the assistant went over and above to solve my concern.

Truly grateful - Thank You

August 26, 2025
Unprompted review
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Reply from Vodafone UK - Peckham

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mohammed gave me absolutely phenomenal…

Mohammed gave me absolutely phenomenal service. He was helping both myself and another lady at the same time with both our tech problems as there were lots of people in the store and not only did he provide excellent customer service he kept us laughing.

August 19, 2025
Unprompted review
Vodafone UK - Peckham logo

Reply from Vodafone UK - Peckham

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ivanovitch was extremely helpful today

Ivanovitch was extremely helpful today, he took time out of his day to explain the step by step process to me and go through it properly. He was extremely kind and considerate throughout and went above and beyond. I greatly appreciate all his help!

August 16, 2025
Unprompted review
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Reply from Vodafone UK - Peckham

It's wonderful to know the information shared was helpful and thorough. Thank you for your feedback!
Vodafone Social Media Team

Rated 5 out of 5 stars

Had a very good experience very helpful…

Had a very good experience very helpful and pleasant I am very happy with how my phone was dealt with today

August 14, 2025
Unprompted review
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Reply from Vodafone UK - Peckham

Hey Renee,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Michelle give a great service

Michelle give a great service, she was very friendly and helped me a lot with my questions.

August 7, 2025
Unprompted review
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Reply from Vodafone UK - Peckham

Hey Deise,

Thanks for the lovely review and fantastic support for Michelle.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was assisted by Michelle.

I was assisted by Michelle.

And she really a nice and approachable person.

August 6, 2025
Unprompted review
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Reply from Vodafone UK - Peckham

Hey Diana,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ivanovitch was really friendly and…

Ivanovitch was really friendly and helpful, he managed to cut my bills and get a new brand s25 ultra I'm really happy now, this guy can't never leave we need him here.

July 23, 2025
Unprompted review
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Reply from Vodafone UK - Peckham

Hey Stacy,

Thanks for the lovely review and fantastic support for Ivanovitch.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Steven and all the staff at Vodafone…

Steven and all the staff at Vodafone Peckham store are always very professional and are a credit to your company, they always make sure they go that extra mile, they always keep you informed and listen to the request and always deliver over and beyond, I love visiting this store, jeep ut the good work folks, keep doing what your doing, please ensure the staff get to see this review🙏🧿.

July 21, 2025
Unprompted review
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Reply from Vodafone UK - Peckham

Hey Erkan,

Thanks for the lovely review and fantastic support for Steven.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great support

Steven was fabulous! Spent ages getting my phone set up and helping me when I was stressed.

July 18, 2025
Unprompted review
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Reply from Vodafone UK - Peckham

Hey Charlotte,

Thanks for the lovely review and fantastic support for Steven.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

I had an amazing experience at Vodaphone in Peckham. Mohammed was really helpful and efficient when helping me with iPhone problems. Had excellent communication and great customer service. Will defo be returning next time I need help. Thank you 🙏!!!

July 8, 2025
Unprompted review
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Reply from Vodafone UK - Peckham

Hey Lydia,

I'm pleased to know that the store agents successfully resolved the issue. Thank you for your positive feedback and for supporting Mohammed.

If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

SALES ASSISTANT WAS HELPFUL AND WAS…

SALES ASSISTANT WAS HELPFUL AND WAS ABLE TO GIVE ME A GOOD DEAL AS WELL AS SAVE MONEY

July 5, 2025
Unprompted review
Vodafone UK - Peckham logo

Reply from Vodafone UK - Peckham

Hey Merisha,

 This is really lovely to hear, thanks for the review! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Clearly spoken very polite very direct

Clearly spoken very polite very direct
Excellent service from Mohammed

June 23, 2025
Unprompted review
Vodafone UK - Peckham logo

Reply from Vodafone UK - Peckham

Hi Robert. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service frmohammedom Mohammed

Great customer service from Mohammed. R.A.S.M.

June 17, 2025
Unprompted review
Vodafone UK - Peckham logo

Reply from Vodafone UK - Peckham

Hi Alecia. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Working in the best interests of the customer

The staff, Michelle in particular, were not only incredibly friendly but so helpful in terms of minimising my monthly payments and ensuring I had the best deal possible. Felt as though they were working in the best interests of me the customer, and not in the best interests of the company which has happened to me in the past.

June 10, 2025
Unprompted review
Vodafone UK - Peckham logo

Reply from Vodafone UK - Peckham

We're happy to hear that our agents were friendly and helpful in finding the best deal for you. We always aim to work in our customers' best interests, and we appreciate your positive feedback.

Thanks for sharing your experience,
Vodafone Social Media Team

Rated 5 out of 5 stars

Steven was very helpful in getting me…

Steven was very helpful in getting me back up and running after my old phone was obliterated by the mower. He also had great ideas to get the best deal and explained all the optoins super clearly.

June 3, 2025
Unprompted review
Vodafone UK - Peckham logo

Reply from Vodafone UK - Peckham

Hi Pelham, it's amazing to see that you have had an excellent experience with Steven. Thank you for taking your time to give us this positive feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Michelle was amazing .

Michelle was amazing .
She was courteous and extremely helpful .
Took her time to explain and help us

May 22, 2025
Unprompted review
Vodafone UK - Peckham logo

Reply from Vodafone UK - Peckham

Hey Nyale,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mohammed (at the Peckham branch) took…

Mohammed (at the Peckham branch) took the time to explain options and interacted with me throughout my weight, which is deemed as an attribute of good customer service

May 22, 2025
Unprompted review
Vodafone UK - Peckham logo

Reply from Vodafone UK - Peckham

Hey Steven,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The service was smooth and fast…

The service was smooth and fast customer service is great

May 20, 2025
Unprompted review
Vodafone UK - Peckham logo

Reply from Vodafone UK - Peckham

Hey there,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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