Came in today to upgrade a phone and a airtime plane. We were greated by Mohamed extremely nice guy help us through it all giving different options and sorting out everything we needed 😁 Had a grea... See more
Company replied
22A Rye Lane, SE15 5BS LONDON, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Came in today to upgrade a phone and a airtime plane. We were greated by Mohamed extremely nice guy help us through it all giving different options and sorting out everything we needed 😁 Had a grea... See more
Company replied
Ivanovitch was amazing! I have been struggling for a very long time to access my online Voxi account. After countless contacts to their online chat and getting nowhere, Ivanovitch was able to prompt... See more
Company replied
I have excellent service from mohammed. He was extremely helpful and helps me ttansfer everything to my new phone. I thought i lost all of my pictures of my late huband trying it my self. He somehow h... See more
Company replied
Excellent customer service by Mo. He was very friendly and helped me pick the right phone.
Company replied
Written by the company
22A Rye Lane, SE15 5BS, LONDON, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
What a great experience I had in store in Peckham today, all the staff were brilliant even the manager. Will definitely go back

Reply from Vodafone UK - Peckham
It’s was a fantastic experience. Mohamed was friendly, polite and professional.

Reply from Vodafone UK - Peckham
Literally felt that I had needed to purchase an additional accessory in order to complete application.
Walked in Vodafone shop where the assistant went over and above to solve my concern.
Truly grateful - Thank You

Reply from Vodafone UK - Peckham
Mohammed gave me absolutely phenomenal service. He was helping both myself and another lady at the same time with both our tech problems as there were lots of people in the store and not only did he provide excellent customer service he kept us laughing.

Reply from Vodafone UK - Peckham
Ivanovitch was extremely helpful today, he took time out of his day to explain the step by step process to me and go through it properly. He was extremely kind and considerate throughout and went above and beyond. I greatly appreciate all his help!

Reply from Vodafone UK - Peckham
Had a very good experience very helpful and pleasant I am very happy with how my phone was dealt with today

Reply from Vodafone UK - Peckham
Michelle give a great service, she was very friendly and helped me a lot with my questions.

Reply from Vodafone UK - Peckham
I was assisted by Michelle.
And she really a nice and approachable person.

Reply from Vodafone UK - Peckham
Ivanovitch was really friendly and helpful, he managed to cut my bills and get a new brand s25 ultra I'm really happy now, this guy can't never leave we need him here.

Reply from Vodafone UK - Peckham
Steven and all the staff at Vodafone Peckham store are always very professional and are a credit to your company, they always make sure they go that extra mile, they always keep you informed and listen to the request and always deliver over and beyond, I love visiting this store, jeep ut the good work folks, keep doing what your doing, please ensure the staff get to see this review🙏🧿.

Reply from Vodafone UK - Peckham
Steven was fabulous! Spent ages getting my phone set up and helping me when I was stressed.

Reply from Vodafone UK - Peckham
I had an amazing experience at Vodaphone in Peckham. Mohammed was really helpful and efficient when helping me with iPhone problems. Had excellent communication and great customer service. Will defo be returning next time I need help. Thank you 🙏!!!

Reply from Vodafone UK - Peckham
SALES ASSISTANT WAS HELPFUL AND WAS ABLE TO GIVE ME A GOOD DEAL AS WELL AS SAVE MONEY

Reply from Vodafone UK - Peckham
Clearly spoken very polite very direct
Excellent service from Mohammed

Reply from Vodafone UK - Peckham
Great customer service from Mohammed. R.A.S.M.

Reply from Vodafone UK - Peckham
The staff, Michelle in particular, were not only incredibly friendly but so helpful in terms of minimising my monthly payments and ensuring I had the best deal possible. Felt as though they were working in the best interests of me the customer, and not in the best interests of the company which has happened to me in the past.

Reply from Vodafone UK - Peckham
Steven was very helpful in getting me back up and running after my old phone was obliterated by the mower. He also had great ideas to get the best deal and explained all the optoins super clearly.

Reply from Vodafone UK - Peckham
Michelle was amazing .
She was courteous and extremely helpful .
Took her time to explain and help us

Reply from Vodafone UK - Peckham
Mohammed (at the Peckham branch) took the time to explain options and interacted with me throughout my weight, which is deemed as an attribute of good customer service

Reply from Vodafone UK - Peckham
The service was smooth and fast customer service is great

Reply from Vodafone UK - Peckham
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.