Excellent service from Sholto at Vodafone! I came to Vodafone today with my brother-in-law, and we received great service. He was extremely helpful, friendly and professional, and took the time to e... See more
Company replied
U12 Oracle Centre, RG1 2AH Reading, GB
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Excellent service from Sholto at Vodafone! I came to Vodafone today with my brother-in-law, and we received great service. He was extremely helpful, friendly and professional, and took the time to e... See more
Company replied
Sholto was very helpful today, he was very patient with my ADHD nephew who was particular testing today! He spoke through all of our options and we chose to stick with Vodafone instead of ee. Thank yo... See more
Company replied
One of the best customer services i have received from Ashiq. He was very patient and explained everything carefully and properly. He was not pushy at all and made sure that i enjoyed my experience he... See more
Company replied
I have just visited Vodafone in the Oracle Mall, 3 weeks ago Nazim helped to set up an esim for me for abroad travelling, now he moved my payg no to a monthly plan. All smooth, very friendly and helpf... See more
Company replied
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U12 Oracle Centre, RG1 2AH, Reading, United Kingdom
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Was served by Connor and Marco on the 8th Jan 2025 at The Oracle in Reading. We wanted to change contracts and they were very helpful, explained things clearly, and gave great customer service. Thank you!

Reply from Vodafone UK - Reading The Oracle Centre
Marco was utterly brilliant today. He is a valued member of the Vodafone team at Reading Oracle.

Reply from Vodafone UK - Reading The Oracle Centre
Theodora was God sent.Relieved all my stress.Offered me a fantastic service,next to none.Truly grateful.Exelkent work.Thank you so much.

Reply from Vodafone UK - Reading The Oracle Centre
Amazing customer service by Soumela
Great service and customer experience
She is very helpful and kind

Reply from Vodafone UK - Reading The Oracle Centre
Brilliant experience with Muhammad in the Reading store, renewing my partner and I’s contracts. He was very helpful and attentive and got us the best deal.

Reply from Vodafone UK - Reading The Oracle Centre
Adam was extremely helpful and patient assisting us getting a new SIM …thank you Adam !!

Reply from Vodafone UK - Reading The Oracle Centre

Reply from Vodafone UK - Reading The Oracle Centre
Luca listen to our concerns and fully understood what the issue was. We quicky agreed on a solution and it was resolved.

Reply from Vodafone UK - Reading The Oracle Centre

Reply from Vodafone UK - Reading The Oracle Centre
Soumela was amazing. She explained everything to me and gave me a great deal.

Reply from Vodafone UK - Reading The Oracle Centre
The attendant didn't even look at my face. He talked to me looking at Instagram all the time. He didn't help me and didn't seem interested in helping. Typical of Vodafone

Reply from Vodafone UK - Reading The Oracle Centre
Hussain made sure we got the best deal! Thank you very much to the staff at Vodafone Reading… was really quick and went through all the details of the contract.

Reply from Vodafone UK - Reading The Oracle Centre
Theodora will extremely helpful with setting up my phone

Reply from Vodafone UK - Reading The Oracle Centre
Carla was incredibly helpful and helped me sort an issue with my data and saved me money in the process!

Reply from Vodafone UK - Reading The Oracle Centre
Theodora was really helpful and it was fun talking to her!

Reply from Vodafone UK - Reading The Oracle Centre
Huge thanks to Kash… he was incredibly helpful and sorted out my daughter’s SIM issues quickly after things had been mishandled over the phone. Friendly, patient, and efficient. Brilliant service.

Reply from Vodafone UK - Reading The Oracle Centre
I was greeted and seen to very quickly
Carla was helpful and friendly and made sure my needs were met getting my daughter’s Christmas present.
I was really pleased with the quick and straightforward service. Really good customer service

Reply from Vodafone UK - Reading The Oracle Centre
Talha was very helpful very good service!

Reply from Vodafone UK - Reading The Oracle Centre
Adam was great and very helpful. Top work

Reply from Vodafone UK - Reading The Oracle Centre
Thank you Connor for the swift upgrade with some good prices

Reply from Vodafone UK - Reading The Oracle Centre
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