Fantastic service I was supported changing phones by a lovely gentleman called Wayne. He did so well for me and I do appreciate everything that you did for me. He saved all my data which was very very... See more
Company replied
Location
Switch location2B The Belfry, RH1 1SA Redhill, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
All sorted out so quickly. Very friendly and reassuring the approach . Appreciate his help and effort to sort out the issues when online people messed it up the whole thing.
Company replied
maddie has been exceptionally brilliant throughout the in store service provided since may 15th _ todat greeted by vanessa who helpscollected my phone today and she couldnt have been more helpful'. w... See more
Company replied
I recently visited the Vodafone store in Redhill and was helped by a staff member called Julia, who was absolutely brilliant. I’d been having ongoing issues with my phone and she took the time to wa... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Redhill
Written by the company
Contact info
2B The Belfry, RH1 1SA, Redhill, United Kingdom
4.9
Excellent
180 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Chitra
Chitra, the extremely helpful and real pleasure with your assistance. Please give here £100/week.
January 26, 2026
Unprompted review
Reply from Vodafone UK - Redhill
Hey John,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great experience
Julia was very professional, friendly and easy to talk to. She explained everything very well and I got a great broadband deal in no time! Thanks for the great customer service and support!
January 19, 2026
Unprompted review
Reply from Vodafone UK - Redhill
Hey Nikolina,
Thanks for the lovely review and fantastic support for Julia.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Chitra is an amazing lady
Chitra is an amazing lady! She made everything so easy to understand and got me the best deal! Thank you again for your great, informative service!
January 13, 2026
Unprompted review
Reply from Vodafone UK - Redhill
Hey Victoria,
Thanks for the lovely review and fantastic support for Chitra.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you Hoor for your help
Thank you Hoor for your help, you have been very patient.
December 11, 2025
Unprompted review
Reply from Vodafone UK - Redhill
Hey Michael,
Thanks for the lovely review and fantastic support for Hoor.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Julia was an absolute star and super helpful.
I recently visited the Vodafone store in Redhill and was helped by a staff member called Julia, who was absolutely brilliant. I’d been having ongoing issues with my phone and she took the time to walk me through everything clearly and patiently. She was incredibly polite, friendly, and made the whole experience stress free.
Julia is a credit to the store, thank you for all your help!
November 27, 2025
Unprompted review
Reply from Vodafone UK - Redhill
Hey Kirsty,
Thanks for the lovely review and fantastic support for Julia.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sim card
Hi there, Thanks to Mrs Hoor, i was in a difficult situation with my previous sim contract payments. She with her bright smile helped me and explained the Vodafone sim card offer. My queries were answered, very much satisfied. Thank you
August 13, 2025
Unprompted review
Reply from Vodafone UK - Redhill
Hey Araza,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Brilliant Julia sorted out my problem
Brilliant Julia sorted out my problem
November 7, 2025
Unprompted review
Reply from Vodafone UK - Redhill
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Saw Steven at Redhill
Saw Steven at Redhill. He was brilliant and took time with me the customer. He also sorted out my problems.
Need more people like him!
October 12, 2025
Unprompted review
Reply from Vodafone UK - Redhill
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Very good customer service loved it
September 29, 2025
Unprompted review
Reply from Vodafone UK - Redhill
Hey Vishal,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great experience from Steven!
Great experience from Steven was very stressed when coming into the store he made the process a lot easier for me especially on the phone great guy left very happy and pleased!
September 15, 2025
Unprompted review
Reply from Vodafone UK - Redhill
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Julia has been so helpful today to get…
Julia has been so helpful today to get a new phone she was so kind helpful
July 29, 2025
Unprompted review
Reply from Vodafone UK - Redhill
Hey Luke,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Julia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer experience
I had the most fabulous service from Julia at Redhill's Vodafone store. She upgraded 4 contracts and sorted out a new handset effortlessly and cheerfully. Anything with technology usually makes me bristle with stress, but she made the whole experience effortless and fun. We laughed so much in the 20-30 mins I was there. Great customer experience.
June 23, 2025
Unprompted review
Reply from Vodafone UK - Redhill
Hi. Thank you for leaving us this amazing review. We're happy to see you've had some excellent service from Julia in one of our stores.
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dennis brilliant customer service
We had Dennis help us out, he was very chattie and his knowledge really helped me out and he gave us some good deals and his customer service was brilliant he answer the question we asked very well, he was so helpful I would 100% recommended Dennis from Vodafone in redhill
June 12, 2025
Unprompted review
Reply from Vodafone UK - Redhill
Hey Thomas,
Thanks for the lovely review and fantastic support for Dennis.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Julia (Redhill) saves the day (again)
Once again Julia from your Redhill branch was left to fix the mistakes made by others - while enquiring about a replacement phone I was due to receive, I was told over the phone that I would need to return to the store that had sent the phone off for repair because there had been a problem with the order. The problem? They had sent it to the store, and not to me - the customer. I'm convinced Vodafone would crumble without the patience and hard work of their in-store workers. I don't know what you pay them, but it's not enough!
June 2, 2025
Unprompted review
Reply from Vodafone UK - Redhill
Hey Suzy,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Julia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The lovely lady in Redhill branch
The lovely lady in Redhill branch was so polite and helpful. Patient and informative. Would go back again.
May 25, 2025
Unprompted review
Reply from Vodafone UK - Redhill
Hey there,
Thanks for the lovely review and fantastic support for store team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Redhill
Hey Cileste,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Steven was very patient and was good…
Steven was very patient and was good with his service. Helped my with the transfer of data and got me a brand new device that I'm happy.
April 23, 2025
Unprompted review
Reply from Vodafone UK - Redhill
Hey Sheri,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service
A seamless experience and service at the Redhill branch, thanks to Dennis. 10/10 experience!
April 17, 2025
Unprompted review
Reply from Vodafone UK - Redhill
Hey Mandisa,
Thanks for the lovely review and fantastic support for Dennis.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful staff
Very helpful staff. Knowledgeable and friendly service from Steven and Julia
April 15, 2025
Unprompted review
Reply from Vodafone UK - Redhill
Thanks for your review,
Vodafone Social Media Team
Extremely helpful
Extremely helpful, friendly manner, excellent servic3 from Julia
April 15, 2025
Unprompted review
Reply from Vodafone UK - Redhill
Hi David. Thank you for your review for Julia. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.