Fantastic service I was supported changing phones by a lovely gentleman called Wayne. He did so well for me and I do appreciate everything that you did for me. He saved all my data which was very very... See more
Company replied
Location
Switch location2B The Belfry, RH1 1SA Redhill, GB
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See what reviewers are saying
All sorted out so quickly. Very friendly and reassuring the approach . Appreciate his help and effort to sort out the issues when online people messed it up the whole thing.
Company replied
maddie has been exceptionally brilliant throughout the in store service provided since may 15th _ todat greeted by vanessa who helpscollected my phone today and she couldnt have been more helpful'. w... See more
Company replied
I recently visited the Vodafone store in Redhill and was helped by a staff member called Julia, who was absolutely brilliant. I’d been having ongoing issues with my phone and she took the time to wa... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Redhill
Written by the company
Contact info
2B The Belfry, RH1 1SA, Redhill, United Kingdom
4.9
Excellent
181 reviews
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Sam & Julia were absolutely amazing !!
Sam & Julia were absolutely amazing !!! They are a real asset to your company and deserve recognition for their knowledge, professionalism and customer care. We have been vodafone customers for many years and this has been by far the best customer experience we have ever experienced !!!
Well done Sam and Julia !
June 16, 2024
Unprompted review
Reply from Vodafone UK - Redhill
Hi Don,
Thanks for reviewing and sharing this feedback for Sam and Julia.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
maddie has been exceptionally brilliant…
maddie has been exceptionally brilliant throughout the in store service provided since may 15th _ todat greeted by vanessa who helpscollected my phone today and she couldnt have been more helpful'. we rarley come out to lunch and she offwred to transfer all my beloved elvis memorobilla. thd lady helping her helped update my facebook to elivs I collected my purchase from 15 the may was on delivery and she remembered I loved Elvis. on upgrading we had lunch whilst you transfered my Elvis pictures im obsessed with. she's a star 🌟
June 5, 2024
Unprompted review
Reply from Vodafone UK - Redhill
Hi Pamela. Wow! Thank you for your glowing review for Maddie. It's always lovely to read such fabulous feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had a wonderful service from Vodafone…
I had a wonderful service from Vodafone they are so nice to costumers and very professional especially maddy who looked after us last time and today
June 5, 2024
Unprompted review
Reply from Vodafone UK - Redhill
Hi George. Thank you for your review for Maddy and the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
My experience with Vanessa was so…
My experience with Vanessa was so amazing and cool , her customer service is 100% brilliant.
May 24, 2024
Unprompted review
Reply from Vodafone UK - Redhill
Hi Samson,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Sam at the Redhill store was fantastic
Sam at the Redhill store was fantastic. Very knowledgeable and helpful with our upgrade
Thanks Sam!
May 11, 2024
Unprompted review
Reply from Vodafone UK - Redhill
Hi Rebecca,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Redhill
Hi Lulezim,
Thank you for taking the time to review and sharing this feedback!
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Ease of transaction
Sam was very welcoming and explained everything really clearly and didn’t once make me feel silly
April 29, 2024
Unprompted review
Reply from Vodafone UK - Redhill
Hi Lesley,
It's great to hear this feedback for Sam. Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Vanessa and Sam made my whole…
Vanessa and Sam made my whole experience a delight on Saturday when they introduced themselves. Sam offered me a "seat straight away! he was so warm and friendly throughout, I felt so welcomed and would not hesitate to come again.
April 13, 2024
Unprompted review
Reply from Vodafone UK - Redhill
Hi Laura,
This is such an amazing review for Vanessa and Sam. Thanks for sharing your kind words and feedback.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Store personnel were really friendly…
Store personnel were really friendly and helpful. Special shout to vanessa who went above and beyond to help me.
April 16, 2024
Unprompted review
Reply from Vodafone UK - Redhill
Hi Caprece. Thank you for your review for Vanessa. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic service from Maddie and Sam
Fantastic service from Maddie and Sam, they are always the best people to speak to for anything iPhone and Vodafone related!
April 13, 2024
Unprompted review
Reply from Vodafone UK - Redhill
Hi, thank you for your feedback. It's great to see Sam and Maddie were able to help.
Thanks again, The Vodafone Social Media Team
Excellent introduction to new phone
Sam was excellent at explaining our options and very patient with our lack of technical expertise! Maddy was also polite and patient. Having approached the new phone experience with trepidation we departed feeling confident
March 19, 2024
Unprompted review
Reply from Vodafone UK - Redhill
Hi Mark,
Thanks for taking the time to share this great feedback with us! We're so happy you had a 5 star experience with Sam.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Redhill
Hi there,
Thanks for your review! It's great to hear what a positive experience you had with Sam.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Vanessa was more than happy to help…
Vanessa was more than happy to help with and upgrade and data transfer. Always positive advisors from the Redhill store.
February 10, 2024
Unprompted review
Reply from Vodafone UK - Redhill
Hi Thomas, It's good to see Vanessa was so helpful and helped transfer everything to your new phone.
All the best, The Vodafone Social Media Team
I came in to get some help with some…
I came in to get some help with some features on my phone and the advisor Vanessa was very helpful.
February 6, 2024
Unprompted review
Reply from Vodafone UK - Redhill
Hi Daniel,
Thanks for your review and feedback for Vanessa.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Steven was very patient in helping my…
Steven was very patient in helping my wife work out most cost effective options for upgrading her IPhone. He managed to save us over 200 pounds in the final costs.
January 13, 2024
Unprompted review
Reply from Vodafone UK - Redhill
Hey Julie,
Thanks for the lovely review and fantastic support for Steven.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Everything I asked was explained to me…
Everything I asked was explained to me very well. There was no rush with the questions I had. The deals were very good from Vodafone, as always! Excellent member of staff called Vanessa was very knowledgeable and patient, a great example of customer service at its best!
January 9, 2024
Unprompted review
Reply from Vodafone UK - Redhill
Hi Sally,
This is such an amazing review for Vanessa. Thanks for sharing your kind words and feedback.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
I broke my phone and Vanessa helped me…
I broke my phone and Vanessa helped me get a new device and set it up with all my information I thought I'd lost. Thank you
January 5, 2024
Unprompted review
Reply from Vodafone UK - Redhill
Hi Christine. Thank you for your review for Vanessa. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vanessa helped pms to save money on my…
Vanessa helped pms to save money on my new agreement. Thank you. The store is always most helpful
January 4, 2024
Unprompted review
Reply from Vodafone UK - Redhill
Hi Lek,
This is a great review for Vanessa. I’m glad to hear you've saved money through visiting our store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Very well looked after by Sam today
Very well looked after by Sam today, solving a complicated sim reset issue with my iPhone. Polite efficient and knowledgeable. Excellent service.
January 3, 2024
Unprompted review
Reply from Vodafone UK - Redhill
Hi JD,
Thanks for your 5-star review for Sam. We appreciate your support.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Friendly professional courteous service…
Friendly professional courteous service by Courtney and Julia
January 3, 2024
Unprompted review
Reply from Vodafone UK - Redhill
Hi Rob,
This is lovely feedback for Courtney and Julia. Thanks for taking your time to share the experience.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
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