Vodafone UK - Redhill Reviews 

181
TrustScore 5 out of 5

4.9

2B The Belfry, RH1 1SA Redhill, GB


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Rated 5 out of 5 stars

Fantastic service I was supported changing phones by a lovely gentleman called Wayne. He did so well for me and I do appreciate everything that you did for me. He saved all my data which was very very... See more

Company replied

Rated 5 out of 5 stars

All sorted out so quickly. Very friendly and reassuring the approach . Appreciate his help and effort to sort out the issues when online people messed it up the whole thing.

Company replied

Rated 5 out of 5 stars

maddie has been exceptionally brilliant throughout the in store service provided since may 15th _ todat greeted by vanessa who helpscollected my phone today and she couldnt have been more helpful'. w... See more

Company replied

Rated 5 out of 5 stars

I recently visited the Vodafone store in Redhill and was helped by a staff member called Julia, who was absolutely brilliant. I’d been having ongoing issues with my phone and she took the time to wa... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Redhill

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 2B The Belfry, RH1 1SA, Redhill, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

181 reviews

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4.9

All reviews

(181)

42,456 reviews in the last 12 months

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Rated 5 out of 5 stars

Sam was great help and went above and…

Sam was great help and went above and beyond

December 16, 2023
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hi Georgie,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sam was amazing

Sam was amazing - always the best customer service in Redhill store

December 4, 2023
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hey Sam,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great staff at Redhill

November 29, 2023
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hi Giovanni,

Thank you for reviewing and sharing your experience.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

New phone received great service from Steve in…

NReceived great service from Steve in the Vodafone shop at redhill. Very respectful and polite and took time to explain my new phone. Very happy with the service

November 22, 2023
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hey Nicky,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Courtney and Vanessa

Thank you Courtney and Vanessa. The service I received today was excellent - professional and thorough. Would highly recommend you both. Elaine

November 22, 2023
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hi Elaine,

This is lovely feedback for Courtney and Vanessa. Thanks for taking your time to share the experience.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

I'm very inpressed with the service I…

I'm very inpressed with the service I received today from Vanessa. New phone up and running easy 😌

November 22, 2023
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hi Tony,

Thanks for taking your time to leave this review for Vanessa.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Splendid and super friendly service

Splendid and super friendly service, thankyou..

November 11, 2023
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hi Peter,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vanessa was really helpful

Vanessa was really helpful. I got a new phone and transferred my device data in a timely manner. Thank you.

November 8, 2023
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hi Mike. Thank you for your review for Vanessa. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service ten out of ten

November 8, 2023
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hey Gina,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Today i went into the Redhill store and…

Today i went into the Redhill store and spoke to Courtney. She was very helpful and informative and explained everything. I will definitely be going back to this store

October 28, 2023
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great informative service from Steven.

October 26, 2023
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hi there,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great people

Great people. Helpful didn’t mug me off so all good.

October 20, 2023
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hey there,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vanessa and Julia helped me transfer…

Vanessa and Julia helped me transfer the data. From y old and new phone. It took a while but was very grateful

October 19, 2023
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hi Violeta,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vanessa was precise and clear during…

Vanessa was precise and clear during our interaction I’m normally very hesitant in phones stores but she helped me get my new phone with ease. Thank you

October 20, 2023
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hi there,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really helpful service from Vanessa

Really helpful service from Vanessa. I needed help to log I'm and reset my Vodafone app which hadn't been working for weeks it took her 10 mine at most. Much appreciated her patience

October 20, 2023
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hi Hakeem,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vanessa is always helpful

Vanessa is always helpful, she helped me update my phone made sure I was able to use it South Africa also. I'm coming back in November to update my tablet

October 19, 2023
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hi Emma,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Steven was so helpful

Steven was so helpful, explained everything.
Great service.

October 17, 2023
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hey Esther,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Service with a smile from Vanessa and…

Service with a smile from Vanessa and tyanna few phones to click and collect. Easy and efficient

October 15, 2023
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hi Philip. Thank you for your review for Vanessa and Tyanna. It's always lovely to nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vanessa was very good

Vanessa was very good. Wanted to change to sim only and was very quick and easy to do.

October 15, 2023
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hi Mary. Thank you for your review for Vanessa. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Upgrading

Amazing advice
Great patience

October 1, 2023
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

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