Vodafone UK - Redhill Reviews 

181
TrustScore 5 out of 5

4.9

2B The Belfry, RH1 1SA Redhill, GB


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Rated 5 out of 5 stars

Fantastic service I was supported changing phones by a lovely gentleman called Wayne. He did so well for me and I do appreciate everything that you did for me. He saved all my data which was very very... See more

Company replied

Rated 5 out of 5 stars

All sorted out so quickly. Very friendly and reassuring the approach . Appreciate his help and effort to sort out the issues when online people messed it up the whole thing.

Company replied

Rated 5 out of 5 stars

maddie has been exceptionally brilliant throughout the in store service provided since may 15th _ todat greeted by vanessa who helpscollected my phone today and she couldnt have been more helpful'. w... See more

Company replied

Rated 5 out of 5 stars

I recently visited the Vodafone store in Redhill and was helped by a staff member called Julia, who was absolutely brilliant. I’d been having ongoing issues with my phone and she took the time to wa... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Redhill

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 2B The Belfry, RH1 1SA, Redhill, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

181 reviews

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4.9

All reviews

(181)

42,456 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer service :)

September 30, 2023
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hey,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Steve was amazing not so sure about…

Steve was amazing not so sure about Sam's face

September 29, 2023
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hey Joe,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sam was so helpful and really helped me…

Sam was so helpful and really helped me understand my account and what was needed was great with my little girl and got the job done what was needed ! Great guy and a credit to your store . Thank you Sam. !

September 29, 2023
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hey Steph,

Thanks for letting us know what an amazing job Sam did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

sam was very helpful

September 21, 2023
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hi Paula. Thank you for your review for Sam. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great Steven was so helpful 10 out 10

September 5, 2023
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hi Peter. Thank you for your review for Steven. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I went in to the Vodafone store for…

I went in to the Vodafone store for some advice, Sam and Courtney where very helpful and I will definitely go in there again

September 10, 2023
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hey Jamie-Lee,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sam and Courtney were very helpful with…

Sam and Courtney were very helpful with my quires today 12/9/23 I will definitely go there again.

September 13, 2023
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hey Sunita,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was approached by Sam today and was…

I was approached by Sam today and was extremely happy with his customer service. I was shopping for a new phone for my daughter and he listened to everything before offering what he thought was the best options for me, very very helpful and would recommend both this store and also asking for Sam

August 29, 2023
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hey Conor,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sam was amazing!

Sam was amazing, really friendly and helpful and was really knowledgeable about the offers and which was best for me and my budget.

September 12, 2023
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hi Chloe,

It's great to see your kind words for Sam. We really appreciate your review.

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful staff.

August 31, 2023
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hi Roz,

Thanks for reviewing. It's great to hear our team have been able to help you!

Should you ever need any help, pop us over a DM on Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Junior ,Sam,and Vanessa

Junior ,Sam,and Vanessa, Adi,courtney,Tyanna,Steve === This team is excellent in customer care service and in all areas of support to me. However,
Junior is the angel and the best in helping me out all the time, patient and understanding in his approach he is excellent all the time. I recommend him and others for Promotion without delays. They are all great. Perfect in customers approach and
care. Because of them I will continue to recommend Vodafone to everyone. Excellent service,keep it up. God bless you all.

August 25, 2023
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hi Talatu. Thank you for your review for the team at Redhill. It's always lovely to read such amazing feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tyana helped me upgrade and set up my…

Tyana helped me upgrade and set up my new device

August 24, 2023
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hi Philip. Thank you for your review for Tyana. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tyanna was lovely and very helpful

Tyanna was lovely and very helpful, she helped me decide which plan would be best for me and walked me through the processes that I didn't understand

August 21, 2023
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hey Jay,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Outstanding Vanessa

Vanessa was outstanding at delivery the information I needed to know. Made me settle in comfortably and that helped make up my mind easier.

August 20, 2023
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hey Bafana,

Thanks for the lovely review and fantastic support for Vanessa.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

August 20, 2023
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hey Dan,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful

Steven was really helpful and went through everything about buying a new phone with me. Showed me different options so I had a range to choose from. Very happy customer:)

August 20, 2023
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hey Chantal,

Thanks for letting us know what an amazing job Steven did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good experience

Seen by Steven at Redhill, good knowledge and very helpful.

August 18, 2023
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hey Sharon,

Thanks for letting us know what an amazing job Steven did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vanessa

Vanessa, Sam and junior were very helpful in store today my phone had broken and I had all 3 staff assisting me even the manager on her lunch break. Thank you again Vanessa for the advice and my new phone. I’m very happy and you also helped me to make it to my Appoinment in time.

August 11, 2023
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hey Susan,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had a good visit at the redhill store

Had a good visit at the redhill store. Thank you so much Vanessa

August 9, 2023
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hi Paul,

Thanks for your review for Vanessa. We appreciate your support.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

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