Vodafone UK - Redhill Reviews 

181
TrustScore 5 out of 5

4.9

2B The Belfry, RH1 1SA Redhill, GB


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Rated 5 out of 5 stars

Fantastic service I was supported changing phones by a lovely gentleman called Wayne. He did so well for me and I do appreciate everything that you did for me. He saved all my data which was very very... See more

Company replied

Rated 5 out of 5 stars

All sorted out so quickly. Very friendly and reassuring the approach . Appreciate his help and effort to sort out the issues when online people messed it up the whole thing.

Company replied

Rated 5 out of 5 stars

maddie has been exceptionally brilliant throughout the in store service provided since may 15th _ todat greeted by vanessa who helpscollected my phone today and she couldnt have been more helpful'. w... See more

Company replied

Rated 5 out of 5 stars

I recently visited the Vodafone store in Redhill and was helped by a staff member called Julia, who was absolutely brilliant. I’d been having ongoing issues with my phone and she took the time to wa... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Redhill

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 2B The Belfry, RH1 1SA, Redhill, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

181 reviews

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1-star

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4.9

All reviews

(181)

42,456 reviews in the last 12 months

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Rated 5 out of 5 stars

Went to Vodafone to pick up my phone…

Went to Vodafone to pick up my phone and have a the information moved from my old phone to my new one. Courtney was very kind and done this all for me

May 15, 2023
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hi Ann. Thank you for your review for Courtney. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sam was great

Sam was great, helped me get all my information from old to new phone. Great home broadband offers to

May 11, 2023
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hey Kathy,

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vanessa was a top top lady went through…

Vanessa was a top top lady went through all the simo plans and found the one for me SSS+ super service

April 27, 2023
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hey Paul,

This is really great to hear, thanks for the feedback and support for Vanessa!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had a great experience with Vanessa

Had a great experience with Vanessa. She helped me save more money that I thought I could when upgrading. Thank you again!

April 26, 2023
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hi Joseph,

This is a lovely review for Vanessa. It's great to hear she's saved you money as well.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Happy

I came in in January to ask about Vodafone contracts. I saw the same advisor as I did today Vanessa. She helped me to switch from business to my own account which I’m very happy with. Many thanks.

April 21, 2023
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hi John,

Thank you for your review. I’ll be sure to pass on the feedback for Vanessa.. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience In Vodafone Redhill

Sam was extremely helpful guiding my husband and I through the different options upgrading our phones. Nothing was too much trouble answering our questions. Thank you Sam

April 19, 2023
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hi there,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Upgrade review

We went in to Upgrade we always have a great experience with Vanessa. She has helped us many times. me and my husband both needed new phones and she helped transfer data.

April 17, 2023
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hey Eva,

This is so wonderful to hear! I'm glad Vanessa is always amazing and able to get everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

tyannna was really helpful and very…

tyannna was really helpful and very friendly!

April 16, 2023
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hi there,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful and informative staff.

April 13, 2023
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hey Sean,

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Everything was explained in great…

Everything was explained in great detail to us and we were offered many options with so much help from Courtney.

April 13, 2023
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hey Chloe,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Courtney was very friendly and…

Courtney was very friendly and informative to help me in getting a new phone

April 13, 2023
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hey Patricia,

Thank you for your support and feedback. If you recently visited a store, please edit your review and let us know the name of the store and we'd be happy to feed this back to them directly.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tyanna was fantastic always get great…

Tyanna was fantastic always get great service

April 8, 2023
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hi Graham,

Thanks for your review of Tyanna, fantastic to hear you always get the service you deserve. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3lCYUxW or via Twitter at vodafone.uk/3LXh2xl

Thanks, Vodafone Social Media Team.

Rated 5 out of 5 stars

Sam was amazing very knowledgeable

April 3, 2023
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hey Gholam,

Thank you for your support and feedback. If you recently visited a store, please edit your review and let us know the name of the store and we'd be happy to feed this back to them directly.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sam at Vodafone Redhill

Sam at Vodafone Redhill Is always so helpful with all of our account queries and purchases.
He’s helped us with many new contracts and supported us with renewals. Wouldn’t change provider Definitely recommend

April 4, 2023
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hi Lisa,

Thank you for your review. I’ll be sure to pass on the feedback for Sam from the Redhill store. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again, 
Vodafone Social Media Team

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