Vodafone UK - Redhill Reviews 

181
TrustScore 5 out of 5

4.9

2B The Belfry, RH1 1SA Redhill, GB


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Rated 5 out of 5 stars

Fantastic service I was supported changing phones by a lovely gentleman called Wayne. He did so well for me and I do appreciate everything that you did for me. He saved all my data which was very very... See more

Company replied

Rated 5 out of 5 stars

All sorted out so quickly. Very friendly and reassuring the approach . Appreciate his help and effort to sort out the issues when online people messed it up the whole thing.

Company replied

Rated 5 out of 5 stars

maddie has been exceptionally brilliant throughout the in store service provided since may 15th _ todat greeted by vanessa who helpscollected my phone today and she couldnt have been more helpful'. w... See more

Company replied

Rated 5 out of 5 stars

I recently visited the Vodafone store in Redhill and was helped by a staff member called Julia, who was absolutely brilliant. I’d been having ongoing issues with my phone and she took the time to wa... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Redhill

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 2B The Belfry, RH1 1SA, Redhill, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

181 reviews

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4.9

All reviews

(181)

42,546 reviews in the last 12 months

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Rated 5 out of 5 stars

Vanessa helped me to deleted harmful…

Vanessa helped me to deleted harmful apps.
That had been clogging my device for months. She also helped me get a better deal. Thanks again

July 25, 2023
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hi Ellie,

This is a lovely review and feedback for Vanessa.

If you ever need any help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Courtney from Vodafone at Red Hill was very professional and patient and sorted out my problem…

Courtney from Vodafone at Red Hill was very professional and

July 24, 2023
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hi Vlada,

This is great feedback for Courtney. Thanks for taking your time to share the experience.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Contract

Received help really quick! Sam helped me with everything, changing my contract and cleared all my confusion! Thank you!!

July 24, 2023
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hi Arina. Thank you for your review for Sam. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Adi and Sam were brilliant help

July 22, 2023
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hey Cathy,

Thanks for the lovely review and fantastic support for Adi and Sam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

no hard selling just easy going

Greeted when I walked in and told of wait time which is helpful. Staff helpful came in to enquire only after visiting phone shop next door who were not as helpful but amazing service so left with new contract and broadband for home

July 15, 2023
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hey Apollo,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vanessa was absolutely amazing I dread…

Vanessa was absolutely amazing I dread updating my phone but she made it so easy and clear x was amazing give her a pay raise 👏 x thankyou so much Vanessa xx

July 12, 2023
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hi Kerry,

This is a great review for Vanessa. I’m glad to hear you found the best option for you when visiting the store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

I have been with Vodafone for some time…

I have been with Vodafone for some time now, definitely the best network to be on. Sam is always very helpful, professional and takes time to find me the right mobile phone / broadband plans. I couldn’t be more happy with the service i receive. Thank you to Sam and the Vodafone team!

June 30, 2023
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hi Daniela. Thank you for your glowing review for both Vodafone and Sam. It's always lovely to read such amazing feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service!

Had the pleasure of dealing with Sam and Courtney whilst taking out 2 new phone contracts- the customer service they provided was above and beyond any expectations! Helpful from the start to finish! Sam and Courtney are an asset to Vodafone! Very happy with our new phones! 😊

June 27, 2023
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hi Breeze,

Thank you for your review. It’s fantastic to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing experience with Sam

Amazing experience with Sam, understood my issues and helped me resolved them asap. Also worked with me to figure out what was best for me instead of pressuring me into something I didn’t want, which was much appreciated. Thank you!

July 3, 2023
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hi Paige,

Thank you for your review. It’s fantastic to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

The staff are amazing.

The staff are so helpful. I had to change provider and went into the Reshill shop. Sam and Courtney couldn't have done anymore to make it such an easy transition over. Not only that it was so much cheaper, yet I ended up with so much more for my money. A very big thank you to you both. Highly recommend this store if you want exceptional service.

April 3, 2023
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hey Melissa,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Just moved over from another network…

Just moved over from another network due to the amazing team at the Redhill branch. I'm no good with all this phone tech but they made it all so easy for me. I was also clueless with which phone to go for but very pleased with my Samsung S23 ultra! Perfect choice for me. Thanks to Steve, Sam, Vanessa, Courtney, Teah and Junior. The whole team have helped me along the way and I was very nervous changing over from another network after being with them over 10 years. Highly recommend

June 26, 2023
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hi Rebecca, It's fab to see the team in Redhill made such a good impression on you and were able to find you a great deal too! I hope you're loving your new phone!
Thanks again, The Vodafone Social Media Team

Rated 5 out of 5 stars

Perfect service from Vanessa, store manager.

Perfect service from Vanessa. We would have closed two accounts without her and Steve's assistance in The Redhill branch.

June 19, 2023
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hi Hazel. Thank you for your review for both Vanessa and Steve. It's great to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Perfect service from Vanessa, store manager.

Perfect service from Vanessa. We would have closed two accounts without her and Steve's assistance in the Redhill branch.

June 19, 2023
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hi Eric. Thank you for your review for both Vanessa and Steve in our Redhill store. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful Vanessa the assistant…

Very helpful Vanessa the assistant manager

June 8, 2023
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hey Tafadzwa,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly team

Courtney was great and gave alot if info!

June 7, 2023
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hey Nat,

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Steve vanessa and sam helped with…

Steve vanessa and sam helped with claiming my free promofiinal gift through sansung as i were havibg trouble at home. Many thanks again

May 17, 2023
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hi Datchanee,

It's great to hear Steve, Vanessa and Sam all helped you to claim your free gift.

Thanks for sharing this here. If you ever need any help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

I upgraded with Vanessa had great…

I upgraded with Vanessa had great service.

May 14, 2023
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hey Irene,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very friendly and knowledgeable staff

Very friendly and knowledgeable staff. Thank you, Courtney and Shania!

May 16, 2023
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hey Ferhal,

Thanks for the lovely review and fantastic support for Courtney and Shania.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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