Vodafone UK - Rhyl Reviews 

222
TrustScore 5 out of 5

4.9

Unit 12 , White Rose Shopping Centre, LL18 1EW Rhyl, GB


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Rated 5 out of 5 stars

I was served in rhyl Vodafone shop to day by Ahmad , what a fantastic young lad , hes very helpful , nothing was to much trouble for him , I would 100% recommend the staff at that store

Company replied

Rated 5 out of 5 stars

Nathan ( Rhyl 9th June)was very knowledgable and patient. He suggested we take a look at coming to Voda for my Broadband and also saved me money. I was assisted with consideration, courtesy and... See more

Company replied

Rated 5 out of 5 stars

We came into the store Rhyl store to ask about upgrading from our SIM only to phone accounts along with switching our internet provider. Alex came to assist us and we can not thank him enough. He was... See more

Company replied

Rated 5 out of 5 stars

The sales advisor was an absolute pleasure to deal with. He was polite, friendly, very helpful and explained everything to you. He arranged an excellent deal on new broadband contract and sim card, w... See more

Company replied


Company details


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  • Unit 12 , White Rose Shopping Centre, LL18 1EW, Rhyl, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

222 reviews

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4.9

All reviews

(222)

42,546 reviews in the last 12 months

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Rated 5 out of 5 stars

Perfect service

Perfect service, explained everything I needed

October 17, 2024
Unprompted review
Vodafone UK - Rhyl logo

Reply from Vodafone UK - Rhyl

Hi Kaleem,

Thanks for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Pleasant and patient Staff

The member of staff Ian was very friendly and helpful explaing things in detail and made us feel very welcome ..nothing was any trouble for him ..he helped us with many questions we were not sure about ..amazing service

October 6, 2024
Unprompted review
Vodafone UK - Rhyl logo

Reply from Vodafone UK - Rhyl

Hi Diane. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Adam was really helpful and patient…

Adam was really helpful and patient with me, sorted an issue with my device and helped make my bill cheaper!

September 20, 2024
Unprompted review
Vodafone UK - Rhyl logo

Reply from Vodafone UK - Rhyl

Hi Hadyn,

This is lovely feedback for Adam. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Great service

September 19, 2024
Unprompted review
Vodafone UK - Rhyl logo

Reply from Vodafone UK - Rhyl

Hi Christine,

Thank you for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing service with a brew

Amazing service with a brew. Alex was great

September 18, 2024
Unprompted review
Vodafone UK - Rhyl logo

Reply from Vodafone UK - Rhyl

Hi there,

Thank you for your review and great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

I was served today by Owen and team

I was served today by Owen and team. They were very helpful and was great service. Also had some drinks very nice team and store!

August 24, 2024
Unprompted review
Vodafone UK - Rhyl logo

Reply from Vodafone UK - Rhyl

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great staff

Great staff - helpful and knowledgeable.

Had to deal with poor computer system yesterday - spent over an hour - to get nowhere.

All sorted today.

Like I said - staff great - please provide better tech support for them.

August 15, 2024
Unprompted review
Vodafone UK - Rhyl logo

Reply from Vodafone UK - Rhyl

Hi Stephen,

Thanks for your patience and taking your time to leave this review for our Rhyl store. If you ever need anything, please send us a message through Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Great team and a coffee to boot!

July 25, 2024
Unprompted review
Vodafone UK - Rhyl logo

Reply from Vodafone UK - Rhyl

Hi John,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with the team.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Liam was the best possible assistant we…

Liam was the best possible assistant we could have wished for today. He made things very clear to us and was very patient, helpful and courtious. He is a credit to your company.

July 16, 2024
Unprompted review
Vodafone UK - Rhyl logo

Reply from Vodafone UK - Rhyl

Hello, Janice,

It's great to hear about your positive experience with Liam. We appreciate you taking the time to review and share your feedback with us.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great help from Daisy

Great help from Daisy

July 13, 2024
Unprompted review
Vodafone UK - Rhyl logo

Reply from Vodafone UK - Rhyl

Hi Carol,

Thank you for taking the time to review and sharing this feedback for Daisy.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing shop to go too and amazing…

Amazing shop to go too and amazing staff to deal with honestly can’t fault these guys at all
Went in got offered a drink straight away and was really relaxed being in there speaking to them

July 11, 2024
Unprompted review
Vodafone UK - Rhyl logo

Reply from Vodafone UK - Rhyl

Hi Liam,

This is a great review for our Rhyl store. Thanks for taking your time to share. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Great team and Alex really helped

June 26, 2024
Unprompted review
Vodafone UK - Rhyl logo

Reply from Vodafone UK - Rhyl

Hello, Dennis,

Thanks for writing a positive review. It's wonderful that you received a great experience from Alex, it's certainly what we like to hear!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Great service by Ian

June 13, 2024
Unprompted review
Vodafone UK - Rhyl logo

Reply from Vodafone UK - Rhyl

Hi Jason,

This is lovely feedback for Ian. Thanks for taking your time to share.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Voda Rhyl

A very good experience from Ian and all the team

June 7, 2024
Unprompted review
Vodafone UK - Rhyl logo

Reply from Vodafone UK - Rhyl

Hey there,

Thanks for this great review!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, helpful and very quick service.

May 19, 2024
Unprompted review
Vodafone UK - Rhyl logo

Reply from Vodafone UK - Rhyl

Thanks for brilliant review, Susan. Your feedback is really appreciated! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Easy and a coffee while I waited

May 18, 2024
Unprompted review
Vodafone UK - Rhyl logo

Reply from Vodafone UK - Rhyl

Hi Val. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service

Brilliant service, quick and efficient. Staff were knowledgeable and I’m really happy with my new device. Friendly and helpful too! Thanks Jamie and Daisy from the Rhyl branch.

May 15, 2024
Unprompted review
Vodafone UK - Rhyl logo

Reply from Vodafone UK - Rhyl

Hi Duncan,

This is lovely feedback for Jamie and Daisy. Thanks for taking your time to share.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Great experience getting a new handset

Great experience getting a new handset. Great demonstration on what it can do for me. Really helpful Ian was

March 11, 2024
Unprompted review
Vodafone UK - Rhyl logo

Reply from Vodafone UK - Rhyl

Hi David,

It's great to see you had such a positive experience with Ian. This is absolutely what we aim for! Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Visited vodafone shop in Rhyl today. Got a great deal on sim only plan.
We were served by Owen. Explained all the deals with patience and helped us to choose the best one.
Great experience. Highly recommended.

February 15, 2024
Unprompted review
Vodafone UK - Rhyl logo

Reply from Vodafone UK - Rhyl

Hi. Thank you for your review for Owen. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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