We came into the store Rhyl store to ask about upgrading from our SIM only to phone accounts along with switching our internet provider. Alex came to assist us and we can not thank him enough. He was... See more
Company replied
Unit 12 , White Rose Shopping Centre, LL18 1EW Rhyl, GB
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We came into the store Rhyl store to ask about upgrading from our SIM only to phone accounts along with switching our internet provider. Alex came to assist us and we can not thank him enough. He was... See more
Company replied
George Jones, who assisted us with our transaction was amazing, knowledgeable, patient, helpful and courteous. We will definately come back when the phone contract comes up for renewal. Many thanks 😁... See more
Company replied
The sales advisor was an absolute pleasure to deal with. He was polite, friendly, very helpful and explained everything to you. He arranged an excellent deal on new broadband contract and sim card, w... See more
Company replied
We saw Alexander today in the Rhyl store. Great customer service. Really helpful and managed to help me with the MyVodafone app which no one had ever done before. Also helping us switch to Vodafone Br... See more
Company replied
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Unit 12 , White Rose Shopping Centre, LL18 1EW, Rhyl, United Kingdom
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Alex and Ryan helped to sort my phone and new WiFi. Amazing and we had a laugh!

Reply from Vodafone UK - Rhyl
Went in to get a mobile data sim and mifi box and Alex was perfect and couldn't help any more than he did

Reply from Vodafone UK - Rhyl
Staff worked hard to get me the best price for my new contract, very friendly, helpful and knowledgeable.
A good experience, and one i will pass on to friends!!

Reply from Vodafone UK - Rhyl
Alex with Helpfulness, gave me every help i needef, help with evety thing i needef, great services

Reply from Vodafone UK - Rhyl
George Jones, who assisted us with our transaction was amazing, knowledgeable, patient, helpful and courteous. We will definately come back when the phone contract comes up for renewal. Many thanks 😁

Reply from Vodafone UK - Rhyl
We came into the store Rhyl store to ask about upgrading from our SIM only to phone accounts along with switching our internet provider. Alex came to assist us and we can not thank him enough. He was extremely knowledgeable and patient and he explained everything to us from start to finish. Thank you for all of your help today.

Reply from Vodafone UK - Rhyl
Alex and Ryan really helpful explaining the correct plan and wifi

Reply from Vodafone UK - Rhyl
Came in to collect my watch and left with a new phone and updated broadband all for cheaper..

Reply from Vodafone UK - Rhyl
Alexander and Ryan were extremely helpful and patient. They sorted two contract phones for my daughters and done everything possible to accommodate and tailor them perfectly. We are truly grateful. Awesome staff.

Reply from Vodafone UK - Rhyl
Very freindly helpful and efficient

Reply from Vodafone UK - Rhyl
5 star review for ryan in Rhyl he was really helpful with my enquiry about wifi for my caravan

Reply from Vodafone UK - Rhyl
He explained everything clearly. And was very helpful

Reply from Vodafone UK - Rhyl
We saw Alexander today in the Rhyl store. Great customer service. Really helpful and managed to help me with the MyVodafone app which no one had ever done before. Also helping us switch to Vodafone Broadband.

Reply from Vodafone UK - Rhyl
Alexander is a fantastic sales man nothing was too much trouble and he was very accommodating.

Reply from Vodafone UK - Rhyl
George very helpful saved us money great lad

Reply from Vodafone UK - Rhyl
Alex was amazing, talked me thought my contract, helped me when I didn't understand some of the terms he was talking about.
Alex is a credit to your company made me feel at ease, friendly and made me laugh

Reply from Vodafone UK - Rhyl
George was great, helped me understand how to switch my broadband and how easy it was.
Would highly recommend Rhyl store

Reply from Vodafone UK - Rhyl

Reply from Vodafone UK - Rhyl
Alex really helpful saved us a lot money thank you

Reply from Vodafone UK - Rhyl
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