I was served in rhyl Vodafone shop to day by Ahmad , what a fantastic young lad , hes very helpful , nothing was to much trouble for him , I would 100% recommend the staff at that store
Company replied
Location
Switch locationUnit 12 , White Rose Shopping Centre, LL18 1EW Rhyl, GB
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See what reviewers are saying
Nathan ( Rhyl 9th June)was very knowledgable and patient. He suggested we take a look at coming to Voda for my Broadband and also saved me money. I was assisted with consideration, courtesy and... See more
Company replied
We came into the store Rhyl store to ask about upgrading from our SIM only to phone accounts along with switching our internet provider. Alex came to assist us and we can not thank him enough. He was... See more
Company replied
The sales advisor was an absolute pleasure to deal with. He was polite, friendly, very helpful and explained everything to you. He arranged an excellent deal on new broadband contract and sim card, w... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Rhyl
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 12 , White Rose Shopping Centre, LL18 1EW, Rhyl, United Kingdom
4.9
Excellent
222 reviews
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Reply from Vodafone UK - Rhyl
Hey Kaley,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Rhyl
Hey Joe,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Rhyl
This is great to hear, thanks for sharing Jane,
Vodafone Social Media Team
Will & Alexander were very helpful &…
Will & Alexander were very helpful & informative.
June 14, 2025
Unprompted review
Reply from Vodafone UK - Rhyl
Hi Hannah. Thank you for your feedback. We're glad you're happy with our service.
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really professional and quickly dealt with
Will dealt with my transition of my old phone to my lovely new one . Explained everything very professionally and polite .
A great team leader in his time with others around him too .
June 14, 2025
Unprompted review
Reply from Vodafone UK - Rhyl
We're happy to hear that the phone transition went smoothly,
Thanks,
Vodafone Social Media Team
Excellent customer service
George was very friendly and knowledgeable and helped me to decide on a new phone, new sim plan and set everything up for me. Excellent customer service. ⭐️⭐️⭐️⭐️⭐️
June 14, 2025
Unprompted review
Reply from Vodafone UK - Rhyl
Hi Hayley.
We appreciate your wonderful review and support for our agent George.
For any assistance, find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Rhyl
Hi Charles. Thank you for your review. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Rhyl
Hey Audrey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent staff
Excellent staff, explained things very well, great customer service and Brilliant store.
May 5, 2025
Unprompted review
Reply from Vodafone UK - Rhyl
Hey Ann,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Rhyl
Hey Lewis,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Alex and Izabel have been excellent and…
Alex and Izabel have been excellent and very helpful
April 22, 2025
Unprompted review
Reply from Vodafone UK - Rhyl
Hey Luke,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great job from george
George was really helpful explaining things to me and what I could go for next and what I could save by doing so
April 18, 2025
Unprompted review
Reply from Vodafone UK - Rhyl
Hey Teenage,
Thanks for the lovely review and fantastic support for George.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Rhyl
Hey Chloe,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
My elderly father is having a fibre…
My elderly father is having a fibre upgrade 17/4/25 Openreach know where the address is BUT V.fone have attempted to deliver a new router to an old address of his he left in 2019. I have spent over 2hours on the phone/chat. He has not received any billing since he moved and cannot access his broadband/telephone account. His mobile which he has with them shows all his current details, yet the accounts are not linked. He stayed with myself in 2019 when he left the address, and then broadband and landline were set up 30/12/2019 at his new address. In the meantime he cancelled his Direct Debit as he was in between addresses and then V.fone threatened to send in the bailiffs for a cost of well be low £100. How sad is that.!!
April 13, 2025
Unprompted review
Reply from Vodafone UK - Rhyl
Hey Phillip,
I am sorry to hear that you are experiencing issues with billing and fiber upgradation. If you would like to raise this as an official complaint and have already spoken to the Broadband team without receiving the resolution you were looking for, please contact our chat team on Facebook at Vodafone vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks,
Vodafone Social Media Team
Great communication
Great communication.
Explained everything.
We even had a cup of tea
April 11, 2025
Unprompted review
Reply from Vodafone UK - Rhyl
Hey Cath,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
great customer service 👍
April 5, 2025
Unprompted review
Reply from Vodafone UK - Rhyl
Hey Izzy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Alex helpful
Alex helped to port my husband's number over so I came back and got one myself, really helpful
April 3, 2025
Unprompted review
Reply from Vodafone UK - Rhyl
Hey Ann,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The five stars is for my experience at Vodafone in Rhyl
The five stars is for my experience at the Vodafone store in Rhyl – but not for my initial attempts to sort out a new contract first online and then by calling Vodafone direct. I was dealt with by George at Rhyl and he couldn’t have been more helpful or pleasant. Dealing with another human being face to face was infinitely preferable to the online or telephone experience and George sorted everything out promptly and efficiently. He was an absolute pleasure to deal with.
March 28, 2025
Unprompted review
Reply from Vodafone UK - Rhyl
Hey Rob,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Rhyl
Hi Ant,
Thanks for your kind words for Alex. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
George fixed my issue and I did a full…
George fixed my issue and I did a full upgrade and new contract and phone he was very helpful great guy
March 22, 2025
Unprompted review
Reply from Vodafone UK - Rhyl
Hello Tim,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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