I was served in rhyl Vodafone shop to day by Ahmad , what a fantastic young lad , hes very helpful , nothing was to much trouble for him , I would 100% recommend the staff at that store
Company replied
Location
Switch locationUnit 12 , White Rose Shopping Centre, LL18 1EW Rhyl, GB
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See what reviewers are saying
Nathan ( Rhyl 9th June)was very knowledgable and patient. He suggested we take a look at coming to Voda for my Broadband and also saved me money. I was assisted with consideration, courtesy and... See more
Company replied
We came into the store Rhyl store to ask about upgrading from our SIM only to phone accounts along with switching our internet provider. Alex came to assist us and we can not thank him enough. He was... See more
Company replied
The sales advisor was an absolute pleasure to deal with. He was polite, friendly, very helpful and explained everything to you. He arranged an excellent deal on new broadband contract and sim card, w... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Rhyl
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 12 , White Rose Shopping Centre, LL18 1EW, Rhyl, United Kingdom
4.9
Excellent
222 reviews
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Excellent Customer Service
I was due an upgrade on my mobile phone.
I had an idea what I wanted, but valued the information that I was given about the variety of phones in my price range.
There was no hard sell, I felt my preferences were listened to.
George explained very clearly how my new plan would work. He also transferred all my phone information to my new phone. This was a great service.
November 26, 2025
Unprompted review
Reply from Vodafone UK - Rhyl
Hey H,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Alex and Will were very helpful with…
Alex and Will were very helpful with helping me choose the right phone and plan
November 26, 2025
Unprompted review
Reply from Vodafone UK - Rhyl
{{screenName}} Hey Rebecca,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Fantastic job done by George today
Fantastic job done by George today.
Managed to sort my issue out which I have been trying to sort with online and over phone customer service.
Done it all within 15 minutes.
November 12, 2025
Unprompted review
Reply from Vodafone UK - Rhyl
Hi. We're happy to hear that the issue you encountered was resolved quickly. We appreciate your positive feedback and are glad we could provide a better experience for you. If you need any help, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Vodafone Social Media Team
Great store
George is a great member of staff, he was informative and polite. I needed a sim for my little sister and he helped me to find the perfect one at a good price.
November 1, 2025
Unprompted review
Reply from Vodafone UK - Rhyl
Hi. We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us. We are glad the staff member was helpful and informative. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Absolutely amazing people and service…
Absolutely amazing people and service especially from Alex
October 27, 2025
Unprompted review
Reply from Vodafone UK - Rhyl
Hi. We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alex and George very helpful
October 27, 2025
Unprompted review
Reply from Vodafone UK - Rhyl
Hi. We appreciate your positive feedback! We're glad our team members were helpful and provided excellent support during your visit. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Expertise, helpfulness and kindness
The kindness and expertise of George Jones was second to none. He was knowledgeable and helpful. I would recommend him and the Rhyl store to any one looking to buy or have advice. I will be back, thank George and team.
October 27, 2025
Unprompted review
Reply from Vodafone UK - Rhyl
Hi. We appreciate your kind words! We're happy to hear that you found our team's support and knowledge helpful. We value your recommendation and look forward to your next visit. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Rhyl
Hi. We are happy to hear that our advisor was helpful. Thank you for your positive feedback; we appreciate it. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Will and George - AMAZING!!
Will and George have gone above and beyond to help me. Nothing has ever been too much, and they have been so helpful and reassuring while getting my first phone contract. They deserve recognition for how great they have been! Thanks again!
October 4, 2025
Unprompted review
Reply from Vodafone UK - Rhyl
Hey Meg,
Thanks for the lovely review and fantastic support for Will and George.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
The staff were very friendly and…
The staff were very friendly and helpful and did not patronise me
September 13, 2025
Unprompted review
Reply from Vodafone UK - Rhyl
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
George was very helpful with my…
George was very helpful with my upgrades
Excellent service would highly recommend thank you
September 11, 2025
Unprompted review
Reply from Vodafone UK - Rhyl
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Alex and George helpful
Alex and George helpful, changed everything thank you!
September 8, 2025
Unprompted review
Reply from Vodafone UK - Rhyl
Hey Robert,
Thanks for the lovely review and fantastic support for Alex and George.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Beyond helpful
I came into a branch as I needed to update my phone and the online bot was not helpful at all.
Honestly have never met people more willing to help.
Will and George went through what I needed to know and explained in great detail the best way to sort my Vodafone account to make them easy to manage. Brilliant team.
August 10, 2025
Unprompted review
Reply from Vodafone UK - Rhyl
Hey Danielle,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
William was fabulous
William was fabulous, he was cooking! also saw George
August 6, 2025
Unprompted review
Reply from Vodafone UK - Rhyl
Hey Carol,
Thanks for the lovely review and fantastic support for William.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Rhyl
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Rhyl
Hey Lorraine,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Rhyl
Hey Amzie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent customer service
Excellent customer service, served by George. Got me a good deal on my new phone. Would recommend popping in if you're in the area.
July 20, 2025
Unprompted review
Reply from Vodafone UK - Rhyl
Hey Emma,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Will and Alex really helpful
Will and Alex really helpful, better than EE
July 19, 2025
Unprompted review
Reply from Vodafone UK - Rhyl
Hey Ian,
Thanks for the lovely review and fantastic support for Will and Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
George was excellent today
George was excellent today, helped me with all my questions and walked away with my new phone same day. Thank you
July 5, 2025
Unprompted review
Reply from Vodafone UK - Rhyl
Hey James,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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