Vodafone UK - Rochdale The Exchange Reviews 

265
TrustScore 5 out of 5

5.0

59 Rochdale Exchange Shopping Centre,Yorkshire St, OL16 1EA Rochdale, GB


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Rated 5 out of 5 stars

Ayub, has been excellent in providing me with superb detail on various phones resulting in me upgrading my phone and contract and has saved me money. Thank you.

Company replied

Rated 5 out of 5 stars

Great service from Dave at Vodaphone, Exchange Shopping Centre, Rochdale. Went to upgrade from SIM only to phone. Painless experience, lots more options than on the website. Took a while (systems very... See more

Company replied

Rated 5 out of 5 stars

Mohammed, was brilliant today knowledgeable with my trade in and helped me find a new phone for my partner. Brilliant customer service.

Company replied

Rated 4 out of 5 stars

Friendly service and got what I wanted, but I will say the whole process takes a while so set aside some time to go in. Happy with the service though.

Company replied


Company details


Contact info

  • 59 Rochdale Exchange Shopping Centre,Yorkshire St, OL16 1EA, Rochdale, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

265 reviews

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5.0

All reviews

(265)

40,836 reviews in the last 12 months

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Rated 5 out of 5 stars

Mohammed was really helpful and…

Mohammed was really helpful and answered my questions to the fullest I felt really comfortable and happy with the service provided

January 20, 2026
Unprompted review
Vodafone UK - Rochdale The Exchange logo

Reply from Vodafone UK - Rochdale The Exchange

Hey David,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ayub

Ayub, thank you so much you and you are both really nice to me help alot.

January 11, 2026
Unprompted review
Vodafone UK - Rochdale The Exchange logo

Reply from Vodafone UK - Rochdale The Exchange

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The customer service was excellent

The customer service was excellent. Great experience

January 10, 2026
Unprompted review
Vodafone UK - Rochdale The Exchange logo

Reply from Vodafone UK - Rochdale The Exchange

Hey Harrison,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service and helpful getting me…

Great service and helpful getting me another sim and phone. Much better coming into store and dealing with a person

January 3, 2026
Unprompted review
Vodafone UK - Rochdale The Exchange logo

Reply from Vodafone UK - Rochdale The Exchange

Hey Andrew,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Served by Mohammad at the Rochdale…

Served by Mohammad at the Rochdale branch fantastic service.

January 3, 2026
Unprompted review
Vodafone UK - Rochdale The Exchange logo

Reply from Vodafone UK - Rochdale The Exchange

Hey Lesley,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Mohammad.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

As always Ayub v helpful and friendly

As always Ayub v helpful and friendly

January 3, 2026
Unprompted review
Vodafone UK - Rochdale The Exchange logo

Reply from Vodafone UK - Rochdale The Exchange

Hey Eileen,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

V good experience

Mohammed was really helpful to me and helped with my upgrade. Was even given Xmas chocolates which was a kind gesture. Thanks again

December 24, 2025
Unprompted review
Vodafone UK - Rochdale The Exchange logo

Reply from Vodafone UK - Rochdale The Exchange

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mohammed

Mohammed
Very helpful solved the problem.

December 18, 2025
Unprompted review
Vodafone UK - Rochdale The Exchange logo

Reply from Vodafone UK - Rochdale The Exchange

Hey Steve,

Thanks for the lovely review and fantastic support for Mohammed.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ayub in Rochdale was AMAZING

Ayub in Rochdale was AMAZING. We had such an awful experience with another provider and he was able to offer advice, expertise and help us switch over. Nothing was too much for him!!

December 7, 2025
Unprompted review
Vodafone UK - Rochdale The Exchange logo

Reply from Vodafone UK - Rochdale The Exchange

Hey Natalie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ayub was fantastic

Ayub was fantastic, he really helped us and we got a great deal for multiple contracts.

December 7, 2025
Unprompted review
Vodafone UK - Rochdale The Exchange logo

Reply from Vodafone UK - Rochdale The Exchange

Hey Jon,

Thanks for the lovely review and fantastic support for Ayub.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good service made everything very…

Very good service made everything very clear and understandable got me in and out with the deal I needed ✅

December 7, 2025
Unprompted review
Vodafone UK - Rochdale The Exchange logo

Reply from Vodafone UK - Rochdale The Exchange

Hey Joe,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mohammad was very helpful in setting up…

Mohammad was very helpful in setting up our home mobile broadband.

December 6, 2025
Unprompted review
Vodafone UK - Rochdale The Exchange logo

Reply from Vodafone UK - Rochdale The Exchange

Hey Mrs Ogden,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Mohammad.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Today I change for Vodafone company

Today I change for Vodafone company, and I fell very helpfull for Mohammed retail adviser, he explained all the advantages and benefits of my new plan.

November 20, 2025
Unprompted review
Vodafone UK - Rochdale The Exchange logo

Reply from Vodafone UK - Rochdale The Exchange

Hi, Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mohammed did my new contract for 17 pro…

Mohammed did my new contract for 17 pro max and did a good job. Thanks

November 18, 2025
Unprompted review
Vodafone UK - Rochdale The Exchange logo

Reply from Vodafone UK - Rochdale The Exchange

We're happy to hear that the new contract process for your 17 Pro Max went smoothly. We appreciate you taking the time to share your positive experience.

Vodafone Social Media Team

Rated 5 out of 5 stars

Faz josh and ayub was absolutely amazing

November 14, 2025
Unprompted review
Vodafone UK - Rochdale The Exchange logo

Reply from Vodafone UK - Rochdale The Exchange

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Muhammed did my upgrade and gave a…

Muhammed did my upgrade and gave a first class service and was very knowledgeable

November 11, 2025
Unprompted review
Vodafone UK - Rochdale The Exchange logo

Reply from Vodafone UK - Rochdale The Exchange

Hi. We appreciate your review and are so happy to hear that you received a first-class upgrade service! It's great to know the service was so knowledgeable. If you need any help, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Vodafone Social Media Team

Rated 5 out of 5 stars

Same excellent customer service

Same excellent customer service - again - from Ayub in the Rochdale branch. Very patient .

November 6, 2025
Unprompted review
Vodafone UK - Rochdale The Exchange logo

Reply from Vodafone UK - Rochdale The Exchange

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very nice and kind very helpful I’m so…

Very nice and kind very helpful I’m so happy , thanks to ayub

November 5, 2025
Unprompted review
Vodafone UK - Rochdale The Exchange logo

Reply from Vodafone UK - Rochdale The Exchange

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ayub was extremely helpful

Ayub was extremely helpful, informative and helped us find a great deal on our phones and broadband package. Would reccomend and return . Thanks Ayub!!

November 1, 2025
Unprompted review
Vodafone UK - Rochdale The Exchange logo

Reply from Vodafone UK - Rochdale The Exchange

Hi. We're happy to hear that you had a positive experience! We appreciate your recommendation and are so glad that we could help you find a great deal. Thanks for your feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful and friendly staff

Helpful and friendly staff.
Like to thank Mohamed for his help

October 16, 2025
Unprompted review
Vodafone UK - Rochdale The Exchange logo

Reply from Vodafone UK - Rochdale The Exchange

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

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