Vodafone UK - Rochdale The Exchange Reviews 

265
TrustScore 5 out of 5

5.0

59 Rochdale Exchange Shopping Centre,Yorkshire St, OL16 1EA Rochdale, GB


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Rated 5 out of 5 stars

Ayub, has been excellent in providing me with superb detail on various phones resulting in me upgrading my phone and contract and has saved me money. Thank you.

Company replied

Rated 5 out of 5 stars

Great service from Dave at Vodaphone, Exchange Shopping Centre, Rochdale. Went to upgrade from SIM only to phone. Painless experience, lots more options than on the website. Took a while (systems very... See more

Company replied

Rated 5 out of 5 stars

Mohammed, was brilliant today knowledgeable with my trade in and helped me find a new phone for my partner. Brilliant customer service.

Company replied

Rated 4 out of 5 stars

Friendly service and got what I wanted, but I will say the whole process takes a while so set aside some time to go in. Happy with the service though.

Company replied


Company details


Contact info

  • 59 Rochdale Exchange Shopping Centre,Yorkshire St, OL16 1EA, Rochdale, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

265 reviews

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5.0

All reviews

(265)

40,947 reviews in the last 12 months

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Rated 5 out of 5 stars

Muhammed upgraded my WiFi device

Muhammed upgraded my WiFi device, was extremely helpful

October 14, 2025
Unprompted review
Vodafone UK - Rochdale The Exchange logo

Reply from Vodafone UK - Rochdale The Exchange

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Muhammad did an amazing repair job o

Muhammad did an amazing repair job o. My phone. Gave service fantastic service. You should be very proud of him

October 11, 2025
Unprompted review
Vodafone UK - Rochdale The Exchange logo

Reply from Vodafone UK - Rochdale The Exchange

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Muhammed who i spoke to today ,told me…

Muhammed who i spoke to today ,told me about discounts that are available to me for being a vodaphone customer, I was worried about my data going abroad,he added a roaming package thankyou very helpful.

October 11, 2025
Unprompted review
Vodafone UK - Rochdale The Exchange logo

Reply from Vodafone UK - Rochdale The Exchange

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Muhammed helped setup my Vodafone app

Muhammed helped setup my Vodafone app. Thank you

October 7, 2025
Unprompted review
Vodafone UK - Rochdale The Exchange logo

Reply from Vodafone UK - Rochdale The Exchange

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Extremely helpful

Marifa was extremely helpful and dealt with any uncertainties I had

October 3, 2025
Unprompted review
Vodafone UK - Rochdale The Exchange logo

Reply from Vodafone UK - Rochdale The Exchange

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ayub is a brilliant man and he has…

Ayub is a brilliant man and he has saved my life by sorting my phone out thank you.

October 2, 2025
Unprompted review
Vodafone UK - Rochdale The Exchange logo

Reply from Vodafone UK - Rochdale The Exchange

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Muhammed was very friendly and helpful…

Muhammed was very friendly and helpful and made the change over so easy.

October 1, 2025
Unprompted review
Vodafone UK - Rochdale The Exchange logo

Reply from Vodafone UK - Rochdale The Exchange

Hey Tracey,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant

Amazing experience with Ayub at Rochdale, very helpful and informative. Highly recommended

September 27, 2025
Unprompted review
Vodafone UK - Rochdale The Exchange logo

Reply from Vodafone UK - Rochdale The Exchange

Hey there,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ayub was amazing with his customer…

Ayub was amazing with his customer service and made the experience very easy. He was very polite and helpful

September 27, 2025
Unprompted review
Vodafone UK - Rochdale The Exchange logo

Reply from Vodafone UK - Rochdale The Exchange

Hey Charlotte,

Thanks for the lovely review and fantastic support for Ayub.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The lady in store was very helpful

The lady in store was very helpful. Really good communication and made me feel at ease.
Thank you!

September 18, 2025
Unprompted review
Vodafone UK - Rochdale The Exchange logo

Reply from Vodafone UK - Rochdale The Exchange

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good service Mohammed

Very good service Mohammed

September 17, 2025
Unprompted review
Vodafone UK - Rochdale The Exchange logo

Reply from Vodafone UK - Rochdale The Exchange

Hi Alexandre. Thank you for your review for Mohammed. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Member of staff was very friendly and…

Member of staff was very friendly and helpful

September 14, 2025
Unprompted review
Vodafone UK - Rochdale The Exchange logo

Reply from Vodafone UK - Rochdale The Exchange

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ayub

Ayub, Thank you

September 10, 2025
Unprompted review
Vodafone UK - Rochdale The Exchange logo

Reply from Vodafone UK - Rochdale The Exchange

Hey David,

Thanks for the lovely review and fantastic support for Ayub.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Quick

Quick, easy, simply explained and came out a happy customer

September 10, 2025
Unprompted review
Vodafone UK - Rochdale The Exchange logo

Reply from Vodafone UK - Rochdale The Exchange

Hey Izzy,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mohammed did my sim contract today for…

Mohammed did my sim contract today for £10 / month. Happy with the deal.

September 10, 2025
Unprompted review
Vodafone UK - Rochdale The Exchange logo

Reply from Vodafone UK - Rochdale The Exchange

Hey Fallou,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ayub was brilliant

Ayub has been so helpful and explained everything step by step went through all the details and made sure I understood the process and what Vodaphone has to offer. Very good customer service.

September 8, 2025
Unprompted review
Vodafone UK - Rochdale The Exchange logo

Reply from Vodafone UK - Rochdale The Exchange

Hey Abida,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Marifa was an excellent help

Marifa was an excellent help. She provided great service and was very kind.

September 8, 2025
Unprompted review
Vodafone UK - Rochdale The Exchange logo

Reply from Vodafone UK - Rochdale The Exchange

Hey Jake,

Thanks for the lovely review and fantastic support for Marifa.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Spoke to Mohammed and he helped me set…

Spoke to Mohammed and he helped me set up my app. Very friendly service.

September 6, 2025
Unprompted review
Vodafone UK - Rochdale The Exchange logo

Reply from Vodafone UK - Rochdale The Exchange

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rachel has been amazing

Rachel has been amazing! She sorted my problem and prevented this from happening again future. Very friendly manner and very helpful

September 5, 2025
Unprompted review
Vodafone UK - Rochdale The Exchange logo

Reply from Vodafone UK - Rochdale The Exchange

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Marifa

Marifa, was very helpful and friendly, and gave me excellent service and help with my new mobile phone accounts.

September 4, 2025
Unprompted review
Vodafone UK - Rochdale The Exchange logo

Reply from Vodafone UK - Rochdale The Exchange

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

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