Vodafone UK - Rochdale The Exchange Reviews 

265
TrustScore 5 out of 5

5.0

59 Rochdale Exchange Shopping Centre,Yorkshire St, OL16 1EA Rochdale, GB


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Rated 5 out of 5 stars

Ayub, has been excellent in providing me with superb detail on various phones resulting in me upgrading my phone and contract and has saved me money. Thank you.

Company replied

Rated 5 out of 5 stars

Great service from Dave at Vodaphone, Exchange Shopping Centre, Rochdale. Went to upgrade from SIM only to phone. Painless experience, lots more options than on the website. Took a while (systems very... See more

Company replied

Rated 5 out of 5 stars

Mohammed, was brilliant today knowledgeable with my trade in and helped me find a new phone for my partner. Brilliant customer service.

Company replied

Rated 4 out of 5 stars

Friendly service and got what I wanted, but I will say the whole process takes a while so set aside some time to go in. Happy with the service though.

Company replied


Company details


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  • 59 Rochdale Exchange Shopping Centre,Yorkshire St, OL16 1EA, Rochdale, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

265 reviews

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5.0

All reviews

(265)

41,063 reviews in the last 12 months

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Rated 5 out of 5 stars

Ayub

Ayub, Thank your for your help today. It was very helpful. First clas , very informative and helpful. Thanks

August 27, 2025
Unprompted review
Vodafone UK - Rochdale The Exchange logo

Reply from Vodafone UK - Rochdale The Exchange

Hey Tony,

Thanks for the lovely review and fantastic support for Ayub.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from Mohammed

Excellent service from Mohammed

August 21, 2025
Unprompted review
Vodafone UK - Rochdale The Exchange logo

Reply from Vodafone UK - Rochdale The Exchange

Hey Andrew,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service by Ayub

Spent nearly three hours at Vodafone Rochdale with Ayub. This guy was absolutely brilliant. Credit where credit due cannot fault anything he did for us.

August 14, 2025
Unprompted review
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Reply from Vodafone UK - Rochdale The Exchange

Hey Angela
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mohammed was very helpful

Mohammed was very helpful. He did my upgrade to new phone and helped me understand the offer and explained how the phone works with my Gmail account.

August 13, 2025
Unprompted review
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Reply from Vodafone UK - Rochdale The Exchange

Hey Susan,

Thanks for the lovely review and fantastic support for Mohammed.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience great customer service…

Great experience great customer service very happy with what we have been provided

August 11, 2025
Unprompted review
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Reply from Vodafone UK - Rochdale The Exchange

Hey Kyle,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mohammed fixed my problem for my…

Mohammed fixed my problem for my damaged sim and replaced it with a new one. Service was good. Also offered home broadband and sim deals.

August 9, 2025
Unprompted review
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Reply from Vodafone UK - Rochdale The Exchange

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Received excellent customer service…

Received excellent customer service from Ross in the Rochdale store, however the pc system was loading up slow and I was in the store for quite some time (over a hour) just upgrading my device, it may have been quicker to deal with customers if staff had an updated system or tablets to work on like other phone stores. Ross was very friendly and offered some water too, a great asset to the company.

August 7, 2025
Unprompted review
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Reply from Vodafone UK - Rochdale The Exchange

Hey Amanda,

Thanks for the lovely review and fantastic support for Ross.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Muhammad 👍 great ssrvice

August 5, 2025
Unprompted review
Vodafone UK - Rochdale The Exchange logo

Reply from Vodafone UK - Rochdale The Exchange

Hi Martins,

Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We’re always here to help!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mohammed my operate great service

Mohammed my operate great service

August 5, 2025
Unprompted review
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Reply from Vodafone UK - Rochdale The Exchange

Hey,

Thanks for the lovely review and fantastic support for Mohammed.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service. Mohammed did my upgrade. Excellent service.

August 1, 2025
Unprompted review
Vodafone UK - Rochdale The Exchange logo

Reply from Vodafone UK - Rochdale The Exchange

Hi,

Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We’re always here to help!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lovely lady very helpful

Lovely lady very helpful, great customer services and gave me a fantastic deal on my new phone

July 24, 2025
Unprompted review
Vodafone UK - Rochdale The Exchange logo

Reply from Vodafone UK - Rochdale The Exchange

Hey Paul,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very friendly and helpful

Very friendly and helpful, the lady made it very easy for me, I would recommend Marifa as she was extremely patient with me.

July 18, 2025
Unprompted review
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Reply from Vodafone UK - Rochdale The Exchange

Hey Matty,

Thanks for the lovely review and fantastic support for Marifa.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ayub

Ayub, about professionaly fixed my phone, he is brilliant.

July 17, 2025
Unprompted review
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Reply from Vodafone UK - Rochdale The Exchange

Hey Catherine,

Thanks for the lovely review and fantastic support for Ayub

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Always helping me and getting me the…

Always helping me and getting me the best deals and always explains my plan to me

July 15, 2025
Unprompted review
Vodafone UK - Rochdale The Exchange logo

Reply from Vodafone UK - Rochdale The Exchange

Hi Melissa,

Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We’re always here to help!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ayub was amazing

Ayub was amazing. I had so many issues regarding my Vodafone account and he helped me every step of the way.

July 5, 2025
Unprompted review
Vodafone UK - Rochdale The Exchange logo

Reply from Vodafone UK - Rochdale The Exchange

Hey Chloe,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Marifa was very helpful I would highly…

Marifa was very helpful I would highly recommend her very professional in her job

July 5, 2025
Unprompted review
Vodafone UK - Rochdale The Exchange logo

Reply from Vodafone UK - Rochdale The Exchange

Hey there,

Thanks for the lovely review and fantastic support for Marifa.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ayub served us very helpful

Ayub served us very helpful

July 4, 2025
Unprompted review
Vodafone UK - Rochdale The Exchange logo

Reply from Vodafone UK - Rochdale The Exchange

Hey Sharon, ​

Thanks for the lovely review and fantastic support for Ayub. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Mohammed Upgraded my phone everything…

Mohammed Upgraded my phone everything was fantastic. I love it.

July 3, 2025
Unprompted review
Vodafone UK - Rochdale The Exchange logo

Reply from Vodafone UK - Rochdale The Exchange

Hey Peter,

Thanks for the lovely review and fantastic support for Mohammed.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ayub was a star

Ayub was a star. He was supportive helpful- couldn't fix my phone but I have walked away with a new phone, plan and Internet plan and am now spending less than half of what paying previously

July 1, 2025
Unprompted review
Vodafone UK - Rochdale The Exchange logo

Reply from Vodafone UK - Rochdale The Exchange

Hey Nicola,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Rob was amazing great service

Rob was amazing great service

June 30, 2025
Unprompted review
Vodafone UK - Rochdale The Exchange logo

Reply from Vodafone UK - Rochdale The Exchange

Hey Gulfraz,

Thanks for the lovely review and fantastic support for Rob.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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