Ayub, has been excellent in providing me with superb detail on various phones resulting in me upgrading my phone and contract and has saved me money. Thank you.
Company replied
59 Rochdale Exchange Shopping Centre,Yorkshire St, OL16 1EA Rochdale, GB
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Ayub, has been excellent in providing me with superb detail on various phones resulting in me upgrading my phone and contract and has saved me money. Thank you.
Company replied
Great service from Dave at Vodaphone, Exchange Shopping Centre, Rochdale. Went to upgrade from SIM only to phone. Painless experience, lots more options than on the website. Took a while (systems very... See more
Company replied
Mohammed, was brilliant today knowledgeable with my trade in and helped me find a new phone for my partner. Brilliant customer service.
Company replied
Friendly service and got what I wanted, but I will say the whole process takes a while so set aside some time to go in. Happy with the service though.
Company replied
Written by the company
59 Rochdale Exchange Shopping Centre,Yorkshire St, OL16 1EA, Rochdale, United Kingdom
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Ayub, Thank your for your help today. It was very helpful. First clas , very informative and helpful. Thanks

Reply from Vodafone UK - Rochdale The Exchange

Reply from Vodafone UK - Rochdale The Exchange
Spent nearly three hours at Vodafone Rochdale with Ayub. This guy was absolutely brilliant. Credit where credit due cannot fault anything he did for us.

Reply from Vodafone UK - Rochdale The Exchange
Mohammed was very helpful. He did my upgrade to new phone and helped me understand the offer and explained how the phone works with my Gmail account.

Reply from Vodafone UK - Rochdale The Exchange
Great experience great customer service very happy with what we have been provided

Reply from Vodafone UK - Rochdale The Exchange
Mohammed fixed my problem for my damaged sim and replaced it with a new one. Service was good. Also offered home broadband and sim deals.

Reply from Vodafone UK - Rochdale The Exchange
Received excellent customer service from Ross in the Rochdale store, however the pc system was loading up slow and I was in the store for quite some time (over a hour) just upgrading my device, it may have been quicker to deal with customers if staff had an updated system or tablets to work on like other phone stores. Ross was very friendly and offered some water too, a great asset to the company.

Reply from Vodafone UK - Rochdale The Exchange

Reply from Vodafone UK - Rochdale The Exchange

Reply from Vodafone UK - Rochdale The Exchange
Excellent service. Mohammed did my upgrade. Excellent service.

Reply from Vodafone UK - Rochdale The Exchange
Lovely lady very helpful, great customer services and gave me a fantastic deal on my new phone

Reply from Vodafone UK - Rochdale The Exchange
Very friendly and helpful, the lady made it very easy for me, I would recommend Marifa as she was extremely patient with me.

Reply from Vodafone UK - Rochdale The Exchange

Reply from Vodafone UK - Rochdale The Exchange
Always helping me and getting me the best deals and always explains my plan to me

Reply from Vodafone UK - Rochdale The Exchange
Ayub was amazing. I had so many issues regarding my Vodafone account and he helped me every step of the way.

Reply from Vodafone UK - Rochdale The Exchange
Marifa was very helpful I would highly recommend her very professional in her job

Reply from Vodafone UK - Rochdale The Exchange

Reply from Vodafone UK - Rochdale The Exchange
Mohammed Upgraded my phone everything was fantastic. I love it.

Reply from Vodafone UK - Rochdale The Exchange
Ayub was a star. He was supportive helpful- couldn't fix my phone but I have walked away with a new phone, plan and Internet plan and am now spending less than half of what paying previously

Reply from Vodafone UK - Rochdale The Exchange

Reply from Vodafone UK - Rochdale The Exchange
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