Vodafone UK - Rochdale The Exchange Reviews 

265
TrustScore 5 out of 5

5.0

59 Rochdale Exchange Shopping Centre,Yorkshire St, OL16 1EA Rochdale, GB


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Rated 5 out of 5 stars

Ayub, has been excellent in providing me with superb detail on various phones resulting in me upgrading my phone and contract and has saved me money. Thank you.

Company replied

Rated 5 out of 5 stars

Great service from Dave at Vodaphone, Exchange Shopping Centre, Rochdale. Went to upgrade from SIM only to phone. Painless experience, lots more options than on the website. Took a while (systems very... See more

Company replied

Rated 5 out of 5 stars

Mohammed, was brilliant today knowledgeable with my trade in and helped me find a new phone for my partner. Brilliant customer service.

Company replied

Rated 4 out of 5 stars

Friendly service and got what I wanted, but I will say the whole process takes a while so set aside some time to go in. Happy with the service though.

Company replied


Company details


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  • 59 Rochdale Exchange Shopping Centre,Yorkshire St, OL16 1EA, Rochdale, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

265 reviews

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5.0

All reviews

(265)

41,211 reviews in the last 12 months

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Rated 5 out of 5 stars

Good advice explained in simple terms.

I visited my local Rochdale branch of Vodafone at the Exchange Shopping Centre during this week. After many years of having an Android mobile phone I wanted to change and get some advice on purchasing an IPhone. The store wasn't too busy when I visited which I think was fortunate for me as I was given very useful and helpful advice from 2 members of staff.
Marifa and Rob explained the process and advised which iphone would be best for both my daily usage and my budget. I thought it would be a bit daunting changing from Android to Iphone - but they explained that the change over process is painless and relatively easy.
The good thing is that I know I can call back into the branch anytime if I have any other questions or if there is something I forgot to ask on my initial visit. Good customer service all round ... . Thank you Marifa and Rob.

June 13, 2025
Unprompted review
Vodafone UK - Rochdale The Exchange logo

Reply from Vodafone UK - Rochdale The Exchange

We're happy to hear that you found our team at the Rochdale store helpful during your transition from Android to iPhone. It's great to know the advice provided met your needs and budget.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Super Mo today helped ne setup my new…

Super Mo today helped ne setup my new home broadband at a great with a £75 promo Bill credit. Very good deal. Happy with service.

June 13, 2025
Unprompted review
Vodafone UK - Rochdale The Exchange logo

Reply from Vodafone UK - Rochdale The Exchange

Hi Michael. Thank you for your review for Mo. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service as always from…

Excellent service as always from Rachael and the team in Rochdale. I always use this store for my mobile needs simply because the staff are wonderful

June 12, 2025
Unprompted review
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Reply from Vodafone UK - Rochdale The Exchange

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mohammed give good service

Mohammed give good service. I took home broadband and new sim deal. Happy with the price. Thank you

June 11, 2025
Unprompted review
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Reply from Vodafone UK - Rochdale The Exchange

Hey Mahnaz,

Thanks for the lovely review and fantastic support for Mohammed.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ayub

Ayub, it's a very nice person and do a great job and very supportive person I only have good things sed about him

June 11, 2025
Unprompted review
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Reply from Vodafone UK - Rochdale The Exchange

Hey Vera,

Thanks for the lovely review and fantastic support for Ayub.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really helpful and explained everything…

Really helpful and explained everything thoroughly to ensure I got the best deal! Thank you!

June 9, 2025
Unprompted review
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Reply from Vodafone UK - Rochdale The Exchange

Hey Mrs Sutcliffe,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mohammed did my upgrades in store

Mohammed did my upgrades in store. Service very good. Saved me money.

June 6, 2025
Unprompted review
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Reply from Vodafone UK - Rochdale The Exchange

Hi Allan, we are pleased to hear about your fantastic experience. It's great to hear Mohammed was helpful, saved you some money and delivered an excellent service. Thank you for your 5 star feedback and your continued loyalty.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great support

Great support with finding contracts and helping decide best way to deal with a broken screen.
Help with understanding PAC codes, taking phones back to original settings.
Friendly service

June 5, 2025
Unprompted review
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Reply from Vodafone UK - Rochdale The Exchange

Hi Michelle,

We're happy to hear that we provided great support with your contracts, screen issue, and understanding PAC codes. We appreciate your feedback regarding our friendly service and assistance with your phone settings.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fabulous help Ayub was knowledgable…

Fabulous help Ayub was knowledgable helpful and courteous credit to Vodaphone

June 4, 2025
Unprompted review
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Reply from Vodafone UK - Rochdale The Exchange

Hey Suzanne,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Ayub.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff. Easy straight forward upgrade in store.

June 2, 2025
Unprompted review
Vodafone UK - Rochdale The Exchange logo

Reply from Vodafone UK - Rochdale The Exchange

Hey there,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ayub

Ayub, has been very knowledgeable and got me a new phone. All the staff at Rochdale store are superb!!! I have been using Vodafone long time...

June 1, 2025
Unprompted review
Vodafone UK - Rochdale The Exchange logo

Reply from Vodafone UK - Rochdale The Exchange

Hey Gavin,

Thanks for the lovely review and fantastic support for Ayub.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mohammad at the Rochdale store helped…

Mohammad at the Rochdale store helped me choose a new sim plan and ran through all my options clearly and was very helpful.

May 21, 2025
Unprompted review
Vodafone UK - Rochdale The Exchange logo

Reply from Vodafone UK - Rochdale The Exchange

Hey Pauline,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ayub was amazing

Ayub was amazing! He was extremely helpful and knowledgable.
He managed to match the price of other providers and saved me money on a brand new phone.
Much more efficient going in store rather than the customer service number.
I will be going in store for any help in the future.

May 17, 2025
Unprompted review
Vodafone UK - Rochdale The Exchange logo

Reply from Vodafone UK - Rochdale The Exchange

Hey Hannah,

Thanks for the lovely review and fantastic support for Ayub.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mohammed did a great job I'm glad and…

Mohammed did a great job I'm glad and excited the way he attended to me.

May 13, 2025
Unprompted review
Vodafone UK - Rochdale The Exchange logo

Reply from Vodafone UK - Rochdale The Exchange

Hey Ajibade,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

We delt with Ayub and he was absolutely…

We delt with Ayub and he was absolutely brilliant and very professional service would highly reccomend vodafone especially the customer service in store 👏

May 12, 2025
Unprompted review
Vodafone UK - Rochdale The Exchange logo

Reply from Vodafone UK - Rochdale The Exchange

Hey Laurna,

Thanks for the lovely review and fantastic support for Ayub. We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ayub was very helpful as always and I'm…

Ayub was very helpful as always and I'm happy to visit my local Vodafone store

May 11, 2025
Unprompted review
Vodafone UK - Rochdale The Exchange logo

Reply from Vodafone UK - Rochdale The Exchange

Hey Mohammad,

Thanks for the lovely review and fantastic support for Ayub.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ayub was extremely helpful

Ayub was extremely helpful. Great service. Friendly and helpful.

May 10, 2025
Unprompted review
Vodafone UK - Rochdale The Exchange logo

Reply from Vodafone UK - Rochdale The Exchange

Hey Ann,
Thanks for the lovely review and fantastic support for Ayub.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good assist from Mohammed and…

Very good assist from Mohammed and really helpful and good knowledge with my iPhone 16

May 9, 2025
Unprompted review
Vodafone UK - Rochdale The Exchange logo

Reply from Vodafone UK - Rochdale The Exchange

Hey Stephen,
Thanks for the lovely review and fantastic support for Mohammed.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mohammed did my up grade with any fuss …

Mohammed did my up grade with any fuss hes a asset to firm top man

May 8, 2025
Unprompted review
Vodafone UK - Rochdale The Exchange logo

Reply from Vodafone UK - Rochdale The Exchange

Hey David,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Mohammed.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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