Ayub, has been excellent in providing me with superb detail on various phones resulting in me upgrading my phone and contract and has saved me money. Thank you.
Company replied
59 Rochdale Exchange Shopping Centre,Yorkshire St, OL16 1EA Rochdale, GB
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Ayub, has been excellent in providing me with superb detail on various phones resulting in me upgrading my phone and contract and has saved me money. Thank you.
Company replied
Great service from Dave at Vodaphone, Exchange Shopping Centre, Rochdale. Went to upgrade from SIM only to phone. Painless experience, lots more options than on the website. Took a while (systems very... See more
Company replied
Mohammed, was brilliant today knowledgeable with my trade in and helped me find a new phone for my partner. Brilliant customer service.
Company replied
Friendly service and got what I wanted, but I will say the whole process takes a while so set aside some time to go in. Happy with the service though.
Company replied
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59 Rochdale Exchange Shopping Centre,Yorkshire St, OL16 1EA, Rochdale, United Kingdom
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I visited my local Rochdale branch of Vodafone at the Exchange Shopping Centre during this week. After many years of having an Android mobile phone I wanted to change and get some advice on purchasing an IPhone. The store wasn't too busy when I visited which I think was fortunate for me as I was given very useful and helpful advice from 2 members of staff.
Marifa and Rob explained the process and advised which iphone would be best for both my daily usage and my budget. I thought it would be a bit daunting changing from Android to Iphone - but they explained that the change over process is painless and relatively easy.
The good thing is that I know I can call back into the branch anytime if I have any other questions or if there is something I forgot to ask on my initial visit. Good customer service all round ... . Thank you Marifa and Rob.

Reply from Vodafone UK - Rochdale The Exchange
Super Mo today helped ne setup my new home broadband at a great with a £75 promo Bill credit. Very good deal. Happy with service.

Reply from Vodafone UK - Rochdale The Exchange
Excellent service as always from Rachael and the team in Rochdale. I always use this store for my mobile needs simply because the staff are wonderful

Reply from Vodafone UK - Rochdale The Exchange
Mohammed give good service. I took home broadband and new sim deal. Happy with the price. Thank you

Reply from Vodafone UK - Rochdale The Exchange
Ayub, it's a very nice person and do a great job and very supportive person I only have good things sed about him

Reply from Vodafone UK - Rochdale The Exchange
Really helpful and explained everything thoroughly to ensure I got the best deal! Thank you!

Reply from Vodafone UK - Rochdale The Exchange
Mohammed was Friendly and helpful and helped me with choosing the best phone for me.

Reply from Vodafone UK - Rochdale The Exchange
Mohammed did my upgrades in store. Service very good. Saved me money.

Reply from Vodafone UK - Rochdale The Exchange
Great support with finding contracts and helping decide best way to deal with a broken screen.
Help with understanding PAC codes, taking phones back to original settings.
Friendly service

Reply from Vodafone UK - Rochdale The Exchange
Fabulous help Ayub was knowledgable helpful and courteous credit to Vodaphone

Reply from Vodafone UK - Rochdale The Exchange
Very friendly staff. Easy straight forward upgrade in store.

Reply from Vodafone UK - Rochdale The Exchange
Ayub, has been very knowledgeable and got me a new phone. All the staff at Rochdale store are superb!!! I have been using Vodafone long time...

Reply from Vodafone UK - Rochdale The Exchange
Mohammad at the Rochdale store helped me choose a new sim plan and ran through all my options clearly and was very helpful.

Reply from Vodafone UK - Rochdale The Exchange
Ayub was amazing! He was extremely helpful and knowledgable.
He managed to match the price of other providers and saved me money on a brand new phone.
Much more efficient going in store rather than the customer service number.
I will be going in store for any help in the future.

Reply from Vodafone UK - Rochdale The Exchange
Mohammed did a great job I'm glad and excited the way he attended to me.

Reply from Vodafone UK - Rochdale The Exchange
We delt with Ayub and he was absolutely brilliant and very professional service would highly reccomend vodafone especially the customer service in store 👏

Reply from Vodafone UK - Rochdale The Exchange
Ayub was very helpful as always and I'm happy to visit my local Vodafone store

Reply from Vodafone UK - Rochdale The Exchange
Ayub was extremely helpful. Great service. Friendly and helpful.

Reply from Vodafone UK - Rochdale The Exchange
Very good assist from Mohammed and really helpful and good knowledge with my iPhone 16

Reply from Vodafone UK - Rochdale The Exchange
Mohammed did my up grade with any fuss hes a asset to firm top man

Reply from Vodafone UK - Rochdale The Exchange
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