Vodafone UK - Rochdale The Exchange Reviews 

265
TrustScore 5 out of 5

5.0

59 Rochdale Exchange Shopping Centre,Yorkshire St, OL16 1EA Rochdale, GB


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Rated 5 out of 5 stars

Ayub, has been excellent in providing me with superb detail on various phones resulting in me upgrading my phone and contract and has saved me money. Thank you.

Company replied

Rated 5 out of 5 stars

Great service from Dave at Vodaphone, Exchange Shopping Centre, Rochdale. Went to upgrade from SIM only to phone. Painless experience, lots more options than on the website. Took a while (systems very... See more

Company replied

Rated 5 out of 5 stars

Mohammed, was brilliant today knowledgeable with my trade in and helped me find a new phone for my partner. Brilliant customer service.

Company replied

Rated 4 out of 5 stars

Friendly service and got what I wanted, but I will say the whole process takes a while so set aside some time to go in. Happy with the service though.

Company replied


Company details


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  • 59 Rochdale Exchange Shopping Centre,Yorkshire St, OL16 1EA, Rochdale, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

265 reviews

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5.0

All reviews

(265)

41,293 reviews in the last 12 months

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Rated 5 out of 5 stars

Mohamed was very friendly and gave…

Mohamed was very friendly and gave first class advice on the model of done and plans that suited me best
Would definatly recommend asking for him personally

May 6, 2025
Unprompted review
Vodafone UK - Rochdale The Exchange logo

Reply from Vodafone UK - Rochdale The Exchange

Hey Tony,

Thanks for the lovely review and fantastic support for Mohamed.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mohammed in the Rochdale Branch was…

Mohammed in the Rochdale Branch was very help, guided me through everything on a new sim deal. Excellent service. Thank you

May 3, 2025
Unprompted review
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Reply from Vodafone UK - Rochdale The Exchange

Hey Lyndon,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mohammed did my upgrade was happy with…

Mohammed did my upgrade was happy with service

May 3, 2025
Unprompted review
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Reply from Vodafone UK - Rochdale The Exchange

Hey Edward,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very happy with the service

Ayub was very friendly and helpful

April 28, 2025
Unprompted review
Vodafone UK - Rochdale The Exchange logo

Reply from Vodafone UK - Rochdale The Exchange

Hey Fungai,

Thanks for the lovely review and fantastic support for Ayub.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great help

Great help, very kind, helped transfer me over to Vodafone very easy

April 19, 2025
Unprompted review
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Reply from Vodafone UK - Rochdale The Exchange

Hey Connor,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Did two upgrades today and loved the…

Did two upgrades today and loved the service with mohammed

April 15, 2025
Unprompted review
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Reply from Vodafone UK - Rochdale The Exchange

Hi Jasmine. Thank you for your review for Mohammed. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Explained everything thoroughly and was…

Explained everything thoroughly and was very patient and pleasant

April 15, 2025
Unprompted review
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Reply from Vodafone UK - Rochdale The Exchange

Hey Paul

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Greater on arrival

Greater on arrival, referred to Tom, sales assistant, dealer with me professionally and explained clearly all actions

April 14, 2025
Unprompted review
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Reply from Vodafone UK - Rochdale The Exchange

Hey Mike,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mohammed helped me setup my broadband…

Mohammed helped me setup my broadband app and updated my details. Very good customer service. He also explained my Home broadband bills and offered a lower price to renew.

April 13, 2025
Unprompted review
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Reply from Vodafone UK - Rochdale The Exchange

Hey Ajaz,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tom was kind and excellent service and…

Tom was kind and excellent service and he mentioned other products.
5 star

April 13, 2025
Unprompted review
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Reply from Vodafone UK - Rochdale The Exchange

Hey Nouman,

Thank you for your feedback. It's always wonderful to read such kind words about Tom.

If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mohammed Excellent service

Mohammed Excellent service. Added roaming pass and upgraded my tariff to better deal.

April 11, 2025
Unprompted review
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Reply from Vodafone UK - Rochdale The Exchange

Hey Karen,

Thanks for the lovely review and fantastic support for Mohammed.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mohammed did my upgrade

Mohammed did my upgrade. Service was so good, well explanation for everything about the fone .fantastic service

April 3, 2025
Unprompted review
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Reply from Vodafone UK - Rochdale The Exchange

Hey Labisi,

Thanks for the lovely review and fantastic support for Mohammed.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Upgrading my Google pixel with Tom

Tom helped me out with upgrading my phone contract (Google pixel 9). He ran through all possible variations and add one available and was patient and personable despite some system issues. A great asset to the team!

March 30, 2025
Unprompted review
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Reply from Vodafone UK - Rochdale The Exchange

Hi Kerry,

We appreciate your wonderful review and are thrilled to receive your positive feedback. Should you need any help, feel free to contact our Social Media team via these channels:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Best wishes,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went in for help with the phone and met…

Went in for help with the phone and met wth Tom. He was brilliant even having to go out of the shop to get a signal as the phone signal was not working due to Vodafone update.

March 29, 2025
Unprompted review
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Reply from Vodafone UK - Rochdale The Exchange

Hey Margaret,

Thank you for your kind review and fantastic support for Tom.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ayub is the Man

Ayub was really welcoming. Very helpful Went through everything with me so I understood everything. Really friendly.

March 20, 2025
Unprompted review
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Reply from Vodafone UK - Rochdale The Exchange

Hi Megan,

Thanks for your 5-star review for Ayub. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Experience was very good

Experience was very good, Mohammed explained everything clearly and helped with other issues with my existing phone.
Service was excellent.

March 12, 2025
Unprompted review
Vodafone UK - Rochdale The Exchange logo

Reply from Vodafone UK - Rochdale The Exchange

Hi Janice,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Ayub was brilliant

Ayub was brilliant, very helpful, very informative and got us exactly what we wanted and we left very happy customers, brilliant customer service

March 12, 2025
Unprompted review
Vodafone UK - Rochdale The Exchange logo

Reply from Vodafone UK - Rochdale The Exchange

Hi Gemma,

This is lovely feedback for Ayub. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Mohammed renewed my contract

Mohammed renewed my contract, made easy and simple . He also let me know of future deals that were coming up. excellent customer service

March 11, 2025
Unprompted review
Vodafone UK - Rochdale The Exchange logo

Reply from Vodafone UK - Rochdale The Exchange

Hello,

It's great to hear about the positive experience which you received in store from Mohammed, and we appreciate you taking the time to leave a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Reccomended

Mohammed at the Rochdale branch helped set me up with a contract I was eager to get. Very friendly and polite service

March 6, 2025
Unprompted review
Vodafone UK - Rochdale The Exchange logo

Reply from Vodafone UK - Rochdale The Exchange

Thanks for sharing your fabulous feedback Ashley! If you need any help in the future, please message us on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Superb customer service

Superb customer service. I came to for samsumg but he talked into getting Honor Magic V3. Muhammad is really a very topnotch sales person

February 22, 2025
Unprompted review
Vodafone UK - Rochdale The Exchange logo

Reply from Vodafone UK - Rochdale The Exchange

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

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