Ayub, has been excellent in providing me with superb detail on various phones resulting in me upgrading my phone and contract and has saved me money. Thank you.
Company replied
Location
Switch location59 Rochdale Exchange Shopping Centre,Yorkshire St, OL16 1EA Rochdale, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great service from Dave at Vodaphone, Exchange Shopping Centre, Rochdale. Went to upgrade from SIM only to phone. Painless experience, lots more options than on the website. Took a while (systems very... See more
Company replied
Mohammed, was brilliant today knowledgeable with my trade in and helped me find a new phone for my partner. Brilliant customer service.
Company replied
Friendly service and got what I wanted, but I will say the whole process takes a while so set aside some time to go in. Happy with the service though.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Rochdale The Exchange
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
59 Rochdale Exchange Shopping Centre,Yorkshire St, OL16 1EA, Rochdale, United Kingdom
5.0
Excellent
265 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful Mohammed sorted out all 3…
Very helpful Mohammed sorted out all 3 off my contracts for me
February 20, 2025
Unprompted review
Reply from Vodafone UK - Rochdale The Exchange
Hey Cara,
Thanks for letting us know what an amazing job Mohammed did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent advise from Tom
Excellent advise from Tom. Very knowledgeable and efficient
February 19, 2025
Unprompted review
Reply from Vodafone UK - Rochdale The Exchange
Hi Susan. Thank you for your review for Tom. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Rochdale The Exchange
Hi Patrick,
Thanks for the great feedback for Mohammed, it's really appreciated. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Ayub in the Rochdale branch was very…
Ayub in the Rochdale branch was very helpful and very accommodating I was very happy with his help with my problems
February 10, 2025
Unprompted review
Reply from Vodafone UK - Rochdale The Exchange
Hi Victoria,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team.
Excellent customer service
Muhammed did my sim renewal , he saved me money was so.helpful and friendly , perfect service , thank you
February 8, 2025
Unprompted review
Reply from Vodafone UK - Rochdale The Exchange
Hi Claire, It's great to see Muhammed was able to find you a great deal, and save you a little too. Thanks, The Vodafone Social Media Team
Got a new broadband deal for a good…
Got a new broadband deal for a good price. Good service and communication. Thanks
February 7, 2025
Unprompted review
Reply from Vodafone UK - Rochdale The Exchange
Thanks for your feedback Naima ☺️ All the best, The Vodafone Social Media Team
Excellent service from Tom
February 5, 2025
Unprompted review
Reply from Vodafone UK - Rochdale The Exchange
Hello, Derek,
Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience with Tom.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service and very helpful
February 1, 2025
Unprompted review
Reply from Vodafone UK - Rochdale The Exchange
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Friendly service and got what I wanted
Friendly service and got what I wanted, but I will say the whole process takes a while so set aside some time to go in. Happy with the service though.
February 1, 2025
Unprompted review
Reply from Vodafone UK - Rochdale The Exchange
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Good experience with Mohammed.
January 29, 2025
Unprompted review
Reply from Vodafone UK - Rochdale The Exchange
Hi Katarzyna,
Thanks for your 5-star review for Mohammed. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Completely satisfied about the…
Completely satisfied about the services.
Get the all I wanted for today . New phone and new sim plan.
January 28, 2025
Unprompted review
Reply from Vodafone UK - Rochdale The Exchange
Hi Karolina,
This is a great review. We’re glad to hear you found the best option for you when visiting the store. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Mo was amazing extremely helpful 5* All…
Mo was amazing extremely helpful 5* All round and Rachel makes a fantastic Coffee.
January 24, 2025
Unprompted review
Reply from Vodafone UK - Rochdale The Exchange
Hi Rebecca,
Thanks for the great feedback, it's really appreciated. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Muhammed was very helpful. He blocked premium numbers.
Muhammed was very helpful.
January 21, 2025
Unprompted review
Reply from Vodafone UK - Rochdale The Exchange
Hi Mr Roberts,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Superb service
Superb service, many thanks. Extremely helpful and sorted us out with great deals that saved us money. Highly recommend a visit to the Rochdale store
January 18, 2025
Unprompted review
Reply from Vodafone UK - Rochdale The Exchange
Hi Jason,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Rochdale The Exchange
Hi Man,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
customer service
Ayub at Vodafone store in Rochdale was very helpful and pleasant, thank you
January 13, 2025
Unprompted review
Reply from Vodafone UK - Rochdale The Exchange
Hi Peter,
Thanks for your review for Ayub. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Very helpful
January 9, 2025
Unprompted review
Reply from Vodafone UK - Rochdale The Exchange
Hi Matthew.
Thank you for your review and great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Mohammed did my upgrade today for…
Mohammed did my upgrade today for SAMSUNG S24 with unlimited data and free laptop! Thank you!
January 4, 2025
Unprompted review
Reply from Vodafone UK - Rochdale The Exchange
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Mohammed was absolutely brilliant…
Mohammed was absolutely brilliant today, helpes me with my phone upgrade, excellent service.
January 2, 2025
Unprompted review
Reply from Vodafone UK - Rochdale The Exchange
Hi Lee,
We appreciate your five star review! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Fazeel was very helpful
December 28, 2024
Unprompted review
Reply from Vodafone UK - Rochdale The Exchange
Hello, Craig,
It's great to hear about the positive experience which you had with Fazeel. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.