Excellent service from Kevin, we needed a new phone and he sorted everything out for us no problems, very pleased with vodaphone
Company replied
Location
Switch location50a Broad Street, HR9 7DY ROSS-ON-WYE, GB
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See what reviewers are saying
Kevin in our local store ross on wye was a brilliant help in making my phone reusable by removing virus apps.
Company replied
We come to the Ross on Wye Vodafone store once a year to sort put our phone contracts, broadband etc and have always found Kevin and his staff to be extremely helpful. We don't feel pushed into buying... See more
Company replied
Friendly approachable staff. Clear options given.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Ross On Wye
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
50a Broad Street, HR9 7DY, ROSS-ON-WYE, United Kingdom
5.0
Excellent
259 reviews
Asks customers to review
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Always helpful never been new contract let down…
Always helpful never been let down Kevin has always gone the extra mile
December 23, 2023
Unprompted review
Reply from Vodafone UK - Ross On Wye
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Friendly and efficient service
December 21, 2023
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hey Fiona,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very helpful service from Kevin
December 21, 2023
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hey Gail,
Thanks for the lovely review and fantastic support for Kevin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Kevin set up new phone he was first…
Kevin set up new phone he was first class
December 19, 2023
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hi Martyn,
This is lovely feedback for Kevin. Thanks for your review.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Kevin was very helpful and explained…
Kevin was very helpful and explained everything we needed to know. Excellant service.
December 19, 2023
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hi CustomerDavid,
Thanks for taking your time to share the experience in store with Kevin.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Good sevice in shop.Kevin was great ith…
Good service in shop.Kevin was great w ith explanations and what I could have.The transfer of everything was fantastic.
December 19, 2023
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hi Linda,
Thanks for sharing this feedback for Kevin. We appreciate your support.
We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Great to do face to face as not a…
Great to do face to face as not a techy. Kevin was very helpful and made the whole experience stress free.
December 19, 2023
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hi Dave,
This is such an amazing review for Kevin. Thanks for sharing.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Kevin help me out with my problems with…
Kevin help me out with my problems with my phone. Would always go to Kevin at Ross with my problems and with my imminent upgrade
December 16, 2023
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hi John,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Kevin fix my problem!
December 16, 2023
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hi Mykhailo,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
What a great bunch of guys
What a great bunch of guys! Superb service!! Andy and Kevin!! Wonderful service!!
December 14, 2023
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hey James,
It's great to hear this feedback for Andy and Kevin, thanks for reviewing!
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Kevin served me
Kevin served me, I’m not that good with phones etc but the experience was great and cheaper too
December 14, 2023
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hi Nicholette,
It's great to hear about your recent experience and feedback for Kevin. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Nathan helped unlock my iPhone
December 14, 2023
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hey Emma,
Thank you for reviewing and sharing your feedback for Nathan.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great quick efficient service
Great quick efficient service
Plans were explained I detail
Would definitely recommend
December 13, 2023
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hey John,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Kevin's spent 2 hours patiently trying…
Kevin's spent 2 hours patiently trying to resolve a serious phone and account issue that had effectively disabled my phone. He was highly professional, knowledgeable and accommodating and solved the issue. First class service.
December 13, 2023
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hey Tim,
Thanks for letting us know what an amazing job Kevin did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Kevin & Nathan very understanding…
Kevin & Nathan very understanding especially with an old woman who is out of her depth
December 13, 2023
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hey Barbara,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Ross On Wye
Hi Debbie,
This is a great review for our colleagues in store. Thanks for sharing.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Kev fixed my issues
Kev fixed my issues.
Fab communication with a very complicated phone problem.
December 10, 2023
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hi Sarah,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Ross On Wye
Hey Sharon,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
I always get individual attention and…
I always get individual attention and help. Even with the basic questions.
I can highly recommend their service which I always receive especially from Kevin.
December 8, 2023
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hey Julia,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Kevin was very helpful getting me set…
Kevin was very helpful getting me set up with my new contract & broadband! 😊
December 4, 2023
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hi Samantha. Thank you for your review for Kevin. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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