We come to the Ross on Wye Vodafone store once a year to sort put our phone contracts, broadband etc and have always found Kevin and his staff to be extremely helpful. We don't feel pushed into buying... See more
Company replied
Location
Switch location50a Broad Street, HR9 7DY ROSS-ON-WYE, GB
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See what reviewers are saying
Friendly approachable staff. Clear options given.
Company replied
Kevin, store manager at Ross on Wye, has been very helpful to my partner and myself over the past few years, his patience and forbearing is wonderful. Transferring information between new and existing... See more
Company replied
Extremely helpful. Grasped my requirements very quickly. Found a better deal for me to go onto. Excellent advise regarding use whilst abroad. Would recommend ross on wye shop.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Ross On Wye
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
50a Broad Street, HR9 7DY, ROSS-ON-WYE, United Kingdom
5.0
Excellent
254 reviews
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Kevin gave me a great deal on my…
Kevin gave me a great deal on my upgrades
July 8, 2026
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hey Tania,
Thanks for the lovely review and fantastic support for Kevin. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Oliwia in the Ross store helped me to…
Oliwia in the Ross store helped me to upgrade my phone and I had the most excellent service, 12/10
July 4, 2026
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hey Lee,
Thanks for the lovely review and fantastic support for Oliwia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very pleased with the helpful service…
Very pleased with the helpful service in Ross. It’s so lovely to have a store where I can talk to real people!!!
July 3, 2026
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hey Jane,
Thanks for the lovely review and fantastic support for Ross.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Top class service as always in Ross
Top class service as always in Ross
Very helpful
July 3, 2026
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hey Kathryn,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kevin saved my life
Kevin saved my life! I had ran out data he worked out what the problem was, stayed calm and sorted me with data for the rest of my holiday. Thank you so much
June 8, 2026
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hey Derina,
Thanks for the lovely review and fantastic support for Kevin.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Ross On Wye
Hey Geoff,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Ross On Wye
Hey Carol 👋 Thanks for dropping us a message! Please pop over the below details 👇 I'll get this checked for you:
-Full name
-VOXI number
Abhay
I’ve been coming to see Kevin for…
I’ve been coming to see Kevin for years. Can’t believe he’s still here. Very efficient and helpful
June 5, 2026
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hey Susan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Ross On Wye
Hey Carol,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Brilliant service as always from Kevin…
Brilliant service as always from Kevin and Nathan
May 8, 2026
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hey Warren,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kevin went above and beyond the call of…
Kevin went above and beyond the call of duty. He checked my account and fixed my app issues.
May 8, 2026
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hey Mike,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kevin,
Kevin,
Super service this morning.
Problem solved and advice regarding upgrade received .
Service great.
May 6, 2026
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hey Alan,
Thanks for the lovely review and fantastic support for Kevin.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very efficient and helpful thank you
May 1, 2026
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hey Annie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Really fast and helpful
Really fast and helpful, well worth going in store than online
April 30, 2026
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hey Lewis,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nathan was brilliant
Nathan was brilliant, thank you for a painless transfer!
April 27, 2026
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hey Stuart,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Great service by Kevin
Great service by Kevin. Saved me money on my broadband and sorted out a new iphone
April 21, 2026
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hey Paul,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Vodafone In ross kn wye
Vodafone In ross kn wye. shalini is very honestly and helpful to sort the phone plan and update everything I very highly recommend with her definitely come back same shop again
April 4, 2026
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hey Natasha,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very prompt service and cheerful staff.
Very prompt service and cheerful staff.
April 4, 2026
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hey Elaine,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kevin was his usual extraordinary self
Kevin was his usual extraordinary self! Helpful with sorting out my problems and sent me on my way very happy.
March 11, 2026
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hey Penny
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent service as always
Excellent service as always. Got my new S26 Ultra and Kevin transferred everything over. I recommend Vodafone Ross to all my friends.
March 7, 2026
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hey Kay
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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