Excellent service from Kevin, we needed a new phone and he sorted everything out for us no problems, very pleased with vodaphone
Company replied
Location
Switch location50a Broad Street, HR9 7DY ROSS-ON-WYE, GB
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See what reviewers are saying
Kevin in our local store ross on wye was a brilliant help in making my phone reusable by removing virus apps.
Company replied
We come to the Ross on Wye Vodafone store once a year to sort put our phone contracts, broadband etc and have always found Kevin and his staff to be extremely helpful. We don't feel pushed into buying... See more
Company replied
Friendly approachable staff. Clear options given.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Ross On Wye
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
50a Broad Street, HR9 7DY, ROSS-ON-WYE, United Kingdom
5.0
Excellent
258 reviews
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Fantastic service from Kevin and the…
Fantastic service from Kevin and the staff. He got me a cheaper deal on my home broadband! Every little helps!
November 8, 2025
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hi. We're so happy to hear that you received such great service and appreciate you sharing your fantastic feedback with us. Thanks for taking the time to leave us this lovely review. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant advice and help from Nathan…
Brilliant advice and help from Nathan (who has the patience of a saint). Feel I’m getting exactly what I need for a great price
November 4, 2025
Unprompted review
Reply from Vodafone UK - Ross On Wye
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Kevin and Cerys looked after us really…
Kevin and Cerys looked after us really well in Ross on Wye
November 4, 2025
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hi. We're happy to hear that you were well looked after in Ross on Wye. Thank you for sharing your positive experience with us! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Ross On Wye
Hi. We appreciate you taking the time to share your positive experience. We're happy to hear that you found our team member helpful! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Ross On Wye
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Kevin saved me money and gave excellent…
Kevin saved me money and gave excellent service. I always come here for my upgrade. Would recommend to anybody.
October 1, 2025
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hey Gill,
Thanks for the lovely review and fantastic support for Kevin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Ross On Wye
Hey Louis,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent service today with Nathan
Excellent service today with Nathan, very helpful and happy to help. Highly recommend visiting the store.
October 1, 2025
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hey Kelly,
I'm glad to hear that the store agents were able to assist you. Thank you for the wonderful review and the fantastic support for Nathan.
If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service by Nathan on the…
Excellent service by Nathan on the transfer. Thank you.
September 19, 2025
Unprompted review
Reply from Vodafone UK - Ross On Wye
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
I had a problem with Facebook…
I had a problem with Facebook Messenger. They tried to fix it but there was a problem with my Account. They stayed until after closing time to try and fix it. Highly recommended!
September 17, 2025
Unprompted review
Reply from Vodafone UK - Ross On Wye
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Great service today from Kevin and…
Great service today from Kevin and Nathan .... thankyou !
September 17, 2025
Unprompted review
Reply from Vodafone UK - Ross On Wye
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Very helpful
Very helpful. I always have excellent service from the shop and Manager.
September 11, 2025
Unprompted review
Reply from Vodafone UK - Ross On Wye
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Kevin sold me on a new phone
Kevin - explained offers available very clearly and made the purchase process very straightforward. Excellent service !
September 10, 2025
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hey Paul,
Thanks for the lovely review and fantastic support for Kevin.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Cerys always provides excellent…
Cerys always provides excellent service, and Kevin is always friendly
August 18, 2025
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hi Carol,
We're very happy to hear that you had a great experience speaking with our team. We appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Kevin served me and was extremely…
Kevin served me and was extremely helpful. Easy to follow and great service. Thank you Kevin
August 18, 2025
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hi John,
We're happy to hear that you found the service helpful and easy to follow. Thank you for sharing your positive experience with us, we appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Kevin was very patient with me and…
Kevin was very patient with me and sorted my account issues
August 18, 2025
Unprompted review
Reply from Vodafone UK - Ross On Wye
We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Ross On Wye
We appreciate you taking the time to leave us such a fantastic review and great to hear Nathan did a fab job!
Vodafone Social Media Team
Reply from Vodafone UK - Ross On Wye
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kevin very helpful
Kevin very helpful. Brilliant service!!!
I am from Romania. I always come to the Ross store.
July 18, 2025
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hey there,
Thank you for your review. It's always lovely to read such nice feedback about Kevin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Oliwia was great today
Oliwia was great today, she helped me take out a new connection with zero stress. Excited for my new phone to arrive. Thank you!!
July 18, 2025
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hey Val,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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